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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
760 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 760 reviews

December 10, 2023

Been working with Ken King since 2014. He is honest and very knowledgeable Very pleasant as well as professional More

by PHREACHMACK
Recommend Dealer
Yes
Employees Worked With
Ken king
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Dec 11, 2023 -

Byers Mazda responded

We are absolutely delighted to hear that you have had a wonderful experience working with Ken at Byers Mazda. Our number one goal is to provide exceptional service so that our customers can have an enjoyable experience with us. We recognize the important role Ken has played in creating a seamless and positive customer experience, and we want to thank you for giving us the chance to serve you! We look forward to continuing to meet your needs with the same level of excellence for years to come.

December 08, 2023

The facility and staff is very inviting, calm, and professional. The process of buying a new car at Mazda was stress free. Everyone worked together as a team to get us what we wanted. More

by go.christ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan, Jeff, and Tim, Jacob Carver
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Dec 11, 2023 -

Byers Mazda responded

Thank you for the wonderful review of Byers Mazda, we are so pleased that your experience was stress-free and professional. Our team works hard to provide an exceptional experience to each and every customer - we are delighted that we achieved this with you! We are thankful for your kind words and patronage, and hope to welcome you again in the future.

December 07, 2023

John was very helpful and patient with us and helped our family choose the perfect SUV for us. More

by Furkhan07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Dec 08, 2023 -

Byers Mazda responded

We are thrilled to hear that your family found the perfect SUV at Byers Mazda with the help of John! We pride ourselves on providing customer service that is top notch and so we are delighted you found it in John's assistance. Thank you for taking the time to leave us a 5-star review, your feedback is essential for us as it helps to ensure our customers always have a great experience when they visit our dealership. We hope to see you again soon!

December 05, 2023

The sales representative, Michael O'Brien, was extremely helpful and easy to work with. I'm very happy with my new car.! More

by lanstar9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Byers Mazda responded

Thank you for your kind words and for choosing Byers Mazda for your car purchase. Michael is a true asset to our team, and we are so glad that he could assist in making your experience here an enjoyable one. We pride ourselves on providing quality customer service and always aim to ensure our guests are satisfied with their purchase! Again, thank you for the glowing review and we look forward to seeing you again.

December 04, 2023

Always amazing Always informative and lets me know what I need without pressure. Appreciated! Done More

by Susan.Hinch
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Dec 04, 2023 -

Byers Mazda responded

Thank you, Susan, for your glowing review of Byers Mazda! We’re delighted to hear that our team was helpful and informative in finding the perfect car for you. As a place of business, we do pride ourselves on creating an atmosphere of trust and genuine relationships with each customer—without any pressure. We look forward to seeing you again soon!

December 04, 2023

The staff at Byers Mazda was knowledgable and efficient throughout the whole process. I would buy another car at Byers. More

by Lucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Dec 04, 2023 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, Lucy! We are so glad to hear that our staff was knowledgeable and efficient throughout the entire process—it is our goal to ensure that all of our customers have a stress-free and enjoyable experience when purchasing or leasing a car. We are thrilled to read that you would come back again, should the need arise! If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you for your patronage!

December 03, 2023

Love the video review of my vehicle to go over all the maintenance points. It allows me to assess a repair remotely, saving everyone time. More

by JustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Byers Mazda responded

Thank you for the positive review! We are so glad to hear that you appreciate our video vehicle reviews and the time they save. At Byers Mazda, we strive to make convenience a top priority and always work hard to provide efficient service. It's wonderful that we could make your experience even easier with our remote maintenance assessment. We value your feedback and are grateful for your patronage!

December 02, 2023

Ken King knows me and my car and always takes good care of everything. Goes above and beyond. More

by SBERGEMANN
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Dec 05, 2023 -

Byers Mazda responded

Thank you so much for your kind words, and for taking the time to rate Byers Mazda with 5 stars! We're especially pleased to learn that Ken King took such excellent care of you. Our goal is to always provide exceptional customer service and satisfaction - we're glad your experience was positive and exceeded your expectations. Please do not hesitate to let us know if there is anything else we can do for you in the future!

November 30, 2023

The team was pleasant. I dropped off my car the day after Thanksgiving which probably meant a skeleton crew. The car did take longer that anticipated and I called to determ More

by Tmcgirty24
Recommend Dealer
Yes
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Nov 30, 2023 -

Byers Mazda responded

Thank you for providing us with your feedback on your recent visit to Byers Mazda! We're glad that, despite the limited crew due to Thanksgiving, the team was still able to provide you with helpful and pleasant service. We apologize for any delay you experienced when trying to get an update on the status of your vehicle—we always strive to keep our customers informed of their vehicles’ progress. We hope you are satisfied with the outcome and we look forward to assisting you with regular servicing in the future.

November 30, 2023

Very friendly and prompt service. Assistance was great with recommending talking with cust services to get more coverage on my recall More

by debbie_geyer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Byers Mazda responded

Thank you for the outstanding review, Debbie! We are so glad to hear that our service was friendly and prompt. We appreciate you trusting us with the care of your vehicle. We're thrilled that our customer service team was able to recommend an extra solution to help protect your car even more after its recall. We strive to ensure that each and every customer feels as if they have been given excellent service and we're delighted you feel that way about Byers Mazda. Thank you for the opportunity to be your car dealership!

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