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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
852 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 852 reviews

June 15, 2024

So grateful to have John Bechtel and Byers Mazda to help us purchase this gorgeous metallic gray Mazda CX5! John was absolutely fantastic - the highest standard of customer service, extremely accommodating, More

by Rachael Eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Jun 17, 2024 -

Byers Mazda responded

Congratulations on your new Mazda CX5, we are thrilled to hear that John Bechtel provided you with exceptional customer service during your purchase! Our team at Byers Mazda strives to provide the best buying experience for our customers and we are glad to know that we have succeeded. We appreciate your kind words and recommendation and look forward to serving you for all your future vehicle needs. Thank you for choosing Byers Mazda!

June 15, 2024

Sale person was great to work with. Had problem getting paper and paying for car. Took long long time to get out More

by Jjpieper555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Jun 17, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, and taking the time to leave a review. We are thrilled to hear that we have earned your trust and loyalty through our exemplary customer service. It is always a delight to know that our team members' hard work and dedication has made a lasting impression on our customers. We appreciate your continued support and look forward to helping you with all of your automotive needs in the future.

June 13, 2024

Friendly, helpful, knowledgeable. Got just the car I wanted with all the accessories. Highly recommended. More

by fredramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Jun 17, 2024 -

Byers Mazda responded

Thank you for choosing Byers as your car dealership and writing this lovely review. We truly believe in providing friendly, helpful, and knowledgeable service to all our customers. We are delighted to hear that you were able to get the car of your dreams with all the accessories. Our team works tirelessly to make sure that each customer is satisfied with their purchase. We appreciate your recommendation and thank you for spreading the word about us. Should you need any assistance or have any questions, please do not hesitate to reach out to us at any time. We look forward to seeing you again in the future.

June 09, 2024

The experience of purchasing a car at Byers Mazda was very smooth. John listened to my needs in a new car and was very straightforward during the entire process. There was no pressure and he took extra More

by Julie W
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Jun 17, 2024 -

Byers Mazda responded

Thank you so much for your kind words and for choosing Byers Mazda, Your satisfaction is our top priority and we are thrilled to hear that you had a smooth and pressure-free experience with John. We take pride in making sure our customers understand every aspect of their purchase and are confident in the features of their new car. Thank you again for your feedback, it means the world to us!

June 06, 2024

We have owned 5 Mazda's over 40+ years and primarily taken advantage of Byers (and formerly Patrick) service. They have always done a fine job for a good price. More

by Zoomzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Jun 06, 2024 -

Byers Mazda responded

Thank you so much for choosing us as your go-to service provider for the past 40+ years and for always giving us the opportunity to earn your business. We truly appreciate your loyalty and trust in our team at Byers. We are delighted to hear that we have consistently provided you with excellent service at a fair price. It has been an honor to care for your Mazda vehicles over the years, and we look forward to continuing this partnership for many more years to come. If there is anything else we can do for you or if you have any feedback or suggestions, please don't hesitate to reach out. Thank you again for your kind words and support.

June 05, 2024

It was an easy buying experience for our new CX-5. Everyone was friendly and helpful, without being pushy. More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
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Jun 06, 2024 -

Byers Mazda responded

Thank you for choosing Byers as your dealership and for taking the time to share your experience with us! We are thrilled to hear that our team made your car-buying process easy and enjoyable. Our goal is to provide exceptional customer service without being pushy, so it's wonderful to know we succeeded in making a positive impression on you. Congratulations on your new CX-5 and welcome to the Byers family!

June 05, 2024

Fast, efficient, and answered my concerns. I love my Mazda and Byers helps me take good care of it. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience with Byers, we are glad to hear that our team was able to address any concerns and provide efficient service for your Mazda. We are honored to be a part of helping you take good care of your vehicle. Your satisfaction is our highest priority, so please do not hesitate to reach out if there is anything else we can assist you with in the future. Thank you for choosing Byers!

June 02, 2024

We had a great experience with Byers Mazda. They were able to get us the car we wanted at a great price. Ray, our salesman, was awesome and super helpful. He was a genuine guy and didn't really More

by jr91392
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and leaving such a wonderful review! We are delighted to hear that you had a positive experience with our dealership and sales team, particularly Ray. He truly exemplifies our commitment to providing genuine and helpful service to our customers. It is fantastic to hear that we were able to get you the car you wanted at a great price. We take pride in offering competitive prices and helping our customers find their dream car without any unnecessary sales games. We appreciate your continued support and look forward to serving you for all your future car needs.

May 31, 2024

I went to get my first new car and he helped me to find everything what I needed! He’s very nice and I am very happy with my purchase! 😀 More

by Abigail Wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Byers Mazda responded

Thank you for your review and congratulations on your first new car, we are happy to have been a part of that exciting experience! Our team here at Byers is dedicated to helping our customers find exactly what they need and making the process as smooth and enjoyable as possible. We are delighted to hear that our team member was able to assist you in finding everything you were looking for. Thank you for choosing Byers and we hope to see you again in the future for any of your automotive needs. Enjoy your new car! 🙂

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