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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
520 Reviews
Call Service Center (765) 553-6861

520 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 14, 2024

I believe they said about 30 minutes and I ready to leave in about 20min. More

by lavinabontrager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Hi, thank you for the kind review.

December 14, 2024

Great crew that is incredibly kind, helpful, and knowledgeable. Able to quickly get everything sorted on the phone or in person and always very respectful. Couldn’t ask for better More

by Cao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Thank you for your fantastic review! We're thrilled to hear that our crew provided kind, helpful, and knowledgeable service both over the phone and in person. Your kind words inspire us to keep delivering the best experience possible!

December 14, 2024

I appreciate the good service I received. It was done on time and done correctly. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that you received great service and that everything was done on time and correctly. We appreciate your trust and look forward to serving you again!

December 14, 2024

It was a very seamless transaction and I appreciated the service provided when I needed to replace my Jeep that was totaled, More

by lizkmmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

We're so sorry to hear about your Jeep, but we're glad we could make the replacement process seamless for you. Thank you for your kind words about our service – we’re here to help whenever you need us!

December 14, 2024

Always makes me feel welcome! Professional, respectful and they get the job done right the first time! More

by jimlindabennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your wonderful review! We're delighted to hear that you feel welcome and appreciated by our professional and respectful team. Getting the job done right the first time is always our goal, and we’re glad we could deliver that for you!

December 14, 2024

I have worked with buttons for years. I value the relationship we share. I needed the car back quickly when they were working on it and of course it was here when I needed it. More

by lakemartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your continued trust and loyalty over the years! We truly value the relationship we share and are glad we could meet your needs by having your car ready on time. We’re always here to provide reliable and efficient service!

December 14, 2024

Great service, always friendly and helpful on answering questions concerning my vehicle, explains what they are going to do. More

by dawnmcelfresh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your kind words! We're so glad to hear you’ve had great service and found our team friendly and helpful. We always aim to keep you informed and provide the best care for your vehicle!

December 14, 2024

Great service. Great experience every time. Garrett is fantastic. Chris Ingle is a great technician. More

by chrisamobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lupoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your amazing feedback! We're thrilled to hear you’ve had a great experience every time. Garrett and Chris will be so happy to know their hard work made a difference. We look forward to serving you again!

December 14, 2024

Buy back my 2024 Jeep Wagoneer L. It is a lemon. A vehicle with 12000 miles should not be in the dealer every time you turn around. More

by k.byrd13088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your concerns. We are truly sorry to hear about the issues you're experiencing with your 2024 Jeep Wagoneer L. A vehicle with only 12,000 miles should absolutely not require frequent visits to the dealership, and we completely understand your frustration. Please know that we take these concerns seriously, and we'd like to assist you further in addressing the situation. We recommend reaching out directly to our management team so we can investigate the issues with your vehicle and explore possible resolutions, including any buyback options that may be available. Please email kim.bush@drivechariot.com and mike.lupoi@drivechariot.com. Your satisfaction is important to us, and we are committed to resolving this matter in a way that restores your confidence in your vehicle and our service. Thank you for bringing this to our attention.

December 14, 2024

The best thing I can say is everyone is polite and helpful I had a young girl help me in service bay. She’s so nice friendly polite helpful…….i was impressed. Any time I talk to Mike Lapouy he’s frie More

by wdconaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
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Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team, including the young lady in the service bay and Mike Lapouy, left such a positive impression. Politeness, friendliness, and helpfulness are always our top priorities, and we’re thrilled to have earned your trust!

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