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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
543 Reviews
Call Service Center (765) 553-6861

543 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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January 13, 2025

I always receive great service at this dealership whether I’m on the sales floor, service department, or getting a ride while my car is being serviced. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the wonderful feedback! We're thrilled to hear you've consistently had great experiences across all areas of our dealership. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

January 13, 2025

Very professional, friendly, and wait time was less than they first told me. Very satisfied More

by lhenryhome
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
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Mar 07, 2025 -

Button CDJR responded

Thank you for the wonderful feedback! We're glad to hear you had a professional and friendly experience, and that we were able to get you in and out faster than expected. We truly appreciate your satisfaction and look forward to serving you again!

January 13, 2025

The dealership did a great job. Very fast. Shuttle service was great. Garritt needs a raise. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the great review! We're glad to hear you had a fast and smooth experience, and that the shuttle service worked out well for you. We'll definitely pass along your kind words about Garritt—he’ll be happy to hear it! We appreciate your business and hope to see you again soon!

January 13, 2025

Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lupoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 12, 2025

It was a good visit i hat that i am presured to write this revew though More

by mattrek89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for sharing your feedback! We're glad to hear you had a good visit, and we apologize if you felt pressured to leave a review. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. If there's anything we can improve, please don't hesitate to let us know!

January 10, 2025

Feeling quite frustrated with Buttons as myself, along with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasi More

by jboyce09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Button CDJR responded

We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at mike.lupoi@drivechariot.com, and we'll be happy to assist you.

January 10, 2025

Shannon is amazing, she is one of the reason why I stay at that dealership.. I know that all the service managers will always take care of all my needs. More

by aperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Button CDJR responded

Thank you for the kind words! We’re so glad to hear that Shannon and the service team have made such a positive impact on your experience. We truly appreciate your loyalty and look forward to continuing to take care of all your needs!

January 10, 2025

I appreciate the pickup and delivery service while at work. Hopefully they will continue to rebuild their reputation More

by scotra1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leckner
Report | Print
Feb 17, 2025 -

Button CDJR responded

Thank you for sharing your feedback! We’re glad to hear you appreciated the pickup and delivery service. We’re committed to rebuilding our reputation and providing a better experience for all our customers moving forward. We truly value your support!

January 10, 2025

I was satisfied with my experience with this dealership, I will be returning for further maintenance. More

by rosegin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for your feedback! We're glad to hear you had a positive experience with us. We appreciate your trust and look forward to helping you with any future maintenance needs!

January 10, 2025

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

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