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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
568 Reviews
Call Service Center (765) 553-6861

568 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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May 29, 2025

Love chariot group - from service to new sales - they are the best - would recommend to all who want to purchase a vehicle More

by rick.witt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Gingerich - top notch owner
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Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 26, 2025

Had an appointment for an oil change. The work was promptly done with no problem. More

by gibbs68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Button CDJR responded

Thank you for your feedback! We’re happy to hear your oil change was completed promptly and smoothly. We appreciate your business and look forward to serving you again!

May 26, 2025

I didn't have an appointment and they still worked my vehicle in for an oil change More

by lilspurg92
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
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May 28, 2025 -

Button CDJR responded

Thank you for sharing your experience! We’re glad we could accommodate you without an appointment and get your vehicle’s oil change done promptly. We appreciate your trust in us and look forward to serving you again!

May 25, 2025

Not interested in this part! If this continues to be a thing I'll not participate in this survey! More

by miller-time00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Button CDJR responded

Thank you for the 5-star review!

May 24, 2025

Easy to set up oil change and tire rotation and next day service and delivery to my work . More

by cmprice94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re glad the scheduling, service, and delivery to your work went smoothly. It’s our pleasure to make things easy for you. Looking forward to assisting you again!

May 24, 2025

I appreciate the good work and getting my vehicle done in a timely manner. Great job. More

by info@davidsonexcavating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Button CDJR responded

Thank you for your kind words! We’re glad to hear you’re happy with the timely work on your vehicle. It means a lot to us. Looking forward to serving you again!

May 23, 2025

Easy to deal with and Shannon kept me informed on the issues and progress in fixing my Jeep. More

by jlwiles95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Button CDJR responded

Thank you for your kind feedback! We’re glad Shannon kept you informed throughout the process and that you found us easy to work with. We appreciate your trust and look forward to assisting you again!

May 23, 2025

Seamless process and communication was great in and out service and. The service manager Mari was great! More

by VIOLETAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your fantastic feedback! We’re thrilled to hear the process was seamless and that Mari, our service manager, provided excellent support. We appreciate your kind words and look forward to serving you again!

May 23, 2025

The Service Department is extremely well organized and friendly. They make caring for my vehicle easy. More

by jodog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our Service Department made caring for your vehicle easy and enjoyable. We truly appreciate your kind words and look forward to assisting you again!

May 22, 2025

I had an appointment for a oil change - Shannon Got me in and out quickly and everything was great. When I work with Shannon I have confidence the job will be done right and efficiently. Shannon was not i More

by jb1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for sharing your experience with us. We sincerely apologize for the wait and the frustration you felt during your visit when Shannon wasn’t available. We understand how valuable your time is, and it’s never our intention to make you feel disrespected. We’re glad to hear that Shannon consistently provides you with efficient and confident service, and we’ll be sure to share your kind words with her. Your feedback is important, and we’ll use it to improve our scheduling and communication. Please feel free to reach out directly if you’d like to discuss this further—we want to make things right. Service Manager, Mari Whaley-mari.whaley@drivechariot.com

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