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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
522 Reviews

522 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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November 25, 2024

Garrett was pleasant and very helpful. He did communicate with me when my truck was ready. He was quick to have my car brought up to me when completed. More

by smith-candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

They did a great job on my truck on the recall and it work fine now More

by Terry Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

November 25, 2024

They got me in and in the same day . Kept me updated on where they was with my truck.. More

by jimcardwell821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

Garrett worked very hard to get my vehicle scheduled even though techs were very busy. More

by jason.tolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

November 25, 2024

So unhappy with service on November 11. I had a scheduled appointment, was totally ignored! More

by darcher.j51827Q@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5-star please let us know, we would love to serve you again!

November 23, 2024

I appreciate the good work they do and they always get me in a timely manner and take care of me. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 22, 2024

I was lied to more than once they mess something up the next day had to get new battery then 2 days later had to have a new alternator. None of that was wrong before I took it to your dealership More

by shenandoah1951
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolle in front office was the best help I received, Matthew Yero
Dec 16, 2024 -

Button CDJR responded

We sincerely apologize for the negative experience you’ve had, and we understand your frustration. It’s concerning to hear that you were misinformed and that issues with your vehicle arose after visiting our dealership. Please reach out to us directly so we can address this matter and work to make it right. Your feedback is valuable, and we want to restore your trust in our services. Thank you for bringing this to our attention.

November 22, 2024

It did a great job on why truck and it work good now thank you More

by Terry Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 22, 2024

Friendly, fast, about $70 more than estimate, I hate being forced to do a review More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 21, 2024

Everything was fine a great experience quick and easy timely manner a great price Ok More

by dsorbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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