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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
521 Reviews

521 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 14, 2024

The best thing I can say is everyone is polite and helpful I had a young girl help me in service bay. She’s so nice friendly polite helpful…….i was impressed. Any time I talk to Mike Lapouy he’s frie More

by wdconaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team, including the young lady in the service bay and Mike Lapouy, left such a positive impression. Politeness, friendliness, and helpfulness are always our top priorities, and we’re thrilled to have earned your trust!

December 14, 2024

Everything was done in very fast order. Staff was very friendly and informative on all information. More

by jimcardwell821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Button CDJR responded

Thank you Jim for your feedback! We're so glad to hear that everything was handled quickly and that our staff was friendly and informative. We appreciate your kind words and look forward to serving you again!

December 14, 2024

I like button motors , I can trust them with my car. The people are great! More

by delphmargarets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Dec 16, 2024 -

Button CDJR responded

Thank you for your trust and kind words! We're so glad you enjoy working with our team at Button CDJR. Your confidence in us means everything, and we’re always here to take great care of your car!

December 13, 2024

Despite an appointment and clearly articulating needing my vehicle in a timely fashion, they neglected to respect that or communicate clearly the time line for my vehicle repair. More

by Bwilliamson2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Tobin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Button CDJR responded

Thank you for your feedback, and we sincerely apologize for not meeting your expectations regarding the timeliness of your vehicle repair. We understand how important it is to have clear communication and to have your vehicle ready when promised. It’s disappointing to hear that we didn’t respect your timeline, and we’ll work to improve our communication and ensure more accurate estimates in the future. We appreciate your patience and hope to have the opportunity to serve you better next time.

December 12, 2024

Shannon helped with all my needs. She is great to work with. The staff at Buttons are great to work with. Thats why I keep going back More

by grumpyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're delighted to hear that Shannon and our team at Button provided you with such great service. Your loyalty means so much to us, and we look forward to continuing to serve you!

December 11, 2024

They got me in when they said they would. They finished the job and did good work. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Hatch broke and he got me in quickly and was able to not delay my vacation plans More

by darcee.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Fast friendly service. Kolton went above and beyond. I had a bad experience years ago in service and have not been back till now More

by T6822tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Great job, please air up my tires next time, thank you for all you do. More

by snd721024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

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by stevefugate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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