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Button CDJR

Kokomo, IN

4.6
1,067 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 1,067 reviews

December 04, 2024

Jada was very helpful, knowledgeable, one of the politest people I have meet in a very long time. My truck was done before I even needed it back!! More

by MILLIEJO1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 04, 2024

They could not find the issue with my truck but before that I have had it in there before and it was not fixed More

by inunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Button CDJR responded

We’re sorry to hear about the ongoing issues with your truck and the frustration of not having it properly fixed. It’s concerning that the problem wasn’t resolved after multiple visits, and we understand how important it is to have your vehicle running smoothly. We appreciate you bringing this to our attention, and we will work to improve our diagnostic process to ensure that problems are identified and addressed correctly. If you'd like to discuss this further or give us the chance to make it right, please don’t hesitate to reach out. Thank you for your patience.

December 03, 2024

We dropped off the vehicle overnight and I called the dealership at 745am and was helped right away. More

by Mireille.Habib
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 03, 2024

Very helpful in the buying process & explaning everything about the car.! Excellent car sales man! More

by thundergm53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Winburn
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 02, 2024

Garrett works hard and is kind. However everytime I use Button for service something goes wrong. I either don’t get the service completed that day or they don’t return vehicle on ti More

by Poor Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Button CDJR responded

Thank you for your feedback, and we sincerely apologize for the repeated issues you've experienced with scheduling and service. We understand your frustration, especially when your time is not respected and commitments are not met. Garrett’s hard work and kindness are greatly appreciated, and we’ll be sure to pass along your kind words to him. However, we acknowledge that the overall service you’ve received hasn’t met your expectations, and we’ll be reviewing our processes to address these systemic issues. We appreciate your decision to share this with us, and we respect your choice to look for service elsewhere. If you’d ever reconsider, we’re committed to improving and providing a better experience.

December 02, 2024

I bought a set of tires on 11-30-24 at the time to pay for them was told if I paid by credit card there would be a surcharge of 3 per cent I didn’t have time to go get check or cash at home because they w More

by Dan Stiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada Critchlow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience, and we apologize for the confusion regarding the 3% credit card surcharge. We understand how important it is to be fully informed about additional fees before making a payment, and we’re sorry that this wasn’t clearly communicated to you when you purchased the tires. We appreciate your feedback and will review this process to ensure better transparency in the future. Thank you for bringing this to our attention, and we’ll work to resolve it as quickly as possible.

December 02, 2024

Service advisor was very friendly and efficient. Service preformed on vehicle was also very good! More

by rktk3299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 02, 2024

Service was excellent a friendly attitude from the general manager to the driver that took me home More

by lkkhjk
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 02, 2024

Customer service was great. Vehicle recall was addressed in a timely manner. I have no complaints. More

by snowlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 02, 2024

Love the Team! Honest and Reliable! My dealer for LIFE! Competitive Prices Too! Check Them Out! More

by Loop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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