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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

May 21, 2024

Very professional. Thorough. Walked me through the steps in the process for servicing my Highlander. No surprises. More

by MWIITALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
May 22, 2024 -

Burnsville Toyota responded

Thank you for the positive review! We're glad to hear that you had a great experience servicing your Highlander with us at Burnsville Toyota. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 20, 2024

Know what he is doing. Educated, helpful and kind. Friendly and professional. Thanks see you again More

by ALIXX110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 22, 2024 -

Burnsville Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Burnsville Toyota. We strive to provide excellent service, and we're glad that you found our team to be educated, helpful, and friendly. We look forward to welcoming you back again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2024

Staff were friendly, knowledgeable, listened, quickly diagnosed and solved my car's issues. Every visit has been first-rate. Better than Chicago dealership. Great!!! More

by gregdezulskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you so much for your kind words, Greg! We are thrilled to hear about your excellent experience with Burnsville Toyota. Our team is dedicated to providing top-notch service and making sure every visit exceeds your expectations. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2024

Fast sign in and service. Jason was friendly. I like the convenience of the waiting area. More

by MSG2ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you, Alex, for choosing Burnsville Toyota for your service needs! We are thrilled to hear that Jason provided you with friendly and fast service. Our waiting area is designed to provide convenience and comfort for our valued customers like you. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2024

Extremely helpful and quality service was provided by this facility and its staff which I greatly appreciated. More

by jamiealsleben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota, Jamie! We are delighted to hear that our team provided you with helpful and quality service. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2024

I was able to get in the day after I called for an appointment. Connor Knutson was my advisor and he was very good: kind, courteous, and efficient. It was another successful and pleasing experience. More

by DTALLEY3728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that your recent experience at Burnsville Toyota with Connor was successful and pleasing. We're glad to hear that Connor provided you with top-notch service. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 18, 2024

Car was not inspected properly even after mentioning the issue. I was said everything was OK. When I showed a repair quote from other company, advisor took the car back, rechecked the car and said their was More

by VIVEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Messer
Report | Print
May 21, 2024 -

Burnsville Toyota responded

I appreciate your feedback. We take your concerns seriously and are disappointed to hear about your service experience at Burnsville Toyota. Please know that this situation does not reflect our usual high standards. We would like to discuss this matter further with you to make things right. Please reach out to me so I can address your concerns and regain your trust. Thank you for bringing this to my attention. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 17, 2024

With a coupon, the prices are reasonable. Service is always efficient and friendly. Nice waiting room. More

by SCOTTJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you, Scott, for your 5-star review of Burnsville Toyota! We appreciate your kind words about our efficient and friendly service, as well as our comfortable waiting room. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 17, 2024

Great customer service, quick, efficient, and knowledgeable about everything Toyota. Connor, the service advisor did a great job! More

by RMBHighlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience at Burnsville Toyota with Connor, our service advisor. We pride ourselves on providing top-notch customer service, and we're glad you noticed. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 17, 2024

Service department is top notch. The technician explained what should be taken care of and what could wait very clearly. More

by DJNEXTSTAGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Miser
Report | Print
May 21, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with our service department at Burnsville Toyota! We're glad to hear that our technician provided clear and helpful guidance on your vehicle needs. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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