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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

May 17, 2024

Always great service at Burnsville Toyota service center. Employees are knowledgeable and friendly! Fast and reliable service More

by B.ZWIEFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
May 21, 2024 -

Burnsville Toyota responded

Thank you for the glowing review! We're thrilled to hear that you had a positive experience with our service center at Burnsville Toyota. Our team takes pride in providing fast, reliable, and friendly service to all our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 17, 2024

Service was done in a reasonable amount of time and the technician went over everything that was done to my satisfaction. More

by BR_NEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
May 21, 2024 -

Burnsville Toyota responded

Thank you for the excellent review! We are thrilled to hear that you had a positive experience with Burnsville Toyota's service team. Providing thorough explanations and efficient service is what we aim for with every customer. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 16, 2024

The sales person was very helpful and answered most of my questions. Toyota corperate was a very differnt story. Waiting for over a year is outrageous and way to long in my opinon. Also there were some optio More

by sjmaxa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Caio Evangelista
May 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with Burnsville Toyota. We appreciate your kind words about our salesperson's assistance. We're disappointed to hear about the extended wait time and the missing options on your Toyota from corporate. Please reach out to us me so I can discuss this matter with your further. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 16, 2024

We have been using Burnsville Toyota for 20 years and have never been disappointed. We would highly recommend this dealership. More

by JWCADAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Knutson
May 20, 2024 -

Burnsville Toyota responded

Thank you for being a loyal customer of Burnsville Toyota for 20 years! We truly appreciate your recommendation and are grateful for your trust in us. We look forward to serving you for many more years to come. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 15, 2024

Very nice people respect full hard work on time finished nice work Thank you guys More

by TAYSIIRSAID66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Bastian, Tyler Borgen, Jeff Coleman
May 17, 2024 -

Burnsville Toyota responded

Thank you for your kind words and positive feedback. We are delighted to hear about your experience at Burnsville Toyota. We always strive to provide excellent service and are thrilled that you appreciated it. Please feel free to reach out if you need anything in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 15, 2024

The technician who assisted me was courteous, helpful, and provided excellent communication about the process. And, for the first time in awhile, the service was fast with only an hour wait for an oil cha More

by hage0448
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Eischens
May 17, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our technician provided courteous and helpful service, along with excellent communication. We're also glad that your oil change was completed promptly. We appreciate your feedback and look forward to serving you again at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 15, 2024

Pleasant service assistant checking me in. Car service was efficient. Appreciate the water and cookies. More

by MKAYC64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
May 17, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota! We're thrilled to hear you had a pleasant experience with our service assistant and that your car service was efficient. We always strive to provide exceptional service, and we're glad you enjoyed the little extra touches like the water and cookies. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 15, 2024

Minor inconvenience when picking up the car. Door sill guards were requested by me two weeks prior to pickup as I went on vacation the day after I received a call from Scott indicating my pre-or More

by ljmarko
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Scott Litzer, Sean Giere, Neil Knutson
May 17, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback. We genuinely appreciate your patience and understanding regarding the inconvenience during your car pickup. Your time is valuable, and we aim to improve our processes to prevent such situations in the future. We're glad we could promptly address the issue the next day during your appointment. Please be assured that we are continuously working on enhancing our communication to provide a smoother experience for our valued customers. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 15, 2024

ALWAYS a GREAT car buying experience! We have bought our last 5 vehicles from Burnsville Toyota because we trust our neighborhood Toyota before and sfter the sale. More

by LUCKYLINDYMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Litzer, Mike Quam
May 17, 2024 -

Burnsville Toyota responded

Thank you for being such a loyal customer! We appreciate your trust in Burnsville Toyota for your car-buying needs. We look forward to continuing to provide you with excellent service before and after the sale. See you next time! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 14, 2024

I have bought cars and had them serviced at Burnsville Toyota for 10 years. The service yesterday to have my air conditioning fixed was very good and I had all my questions answered. More

by MARYANNL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
May 16, 2024 -

Burnsville Toyota responded

Thank you so much for your loyalty and kind words, Mary Ann! We are thrilled to hear that your recent visit for air conditioning service went well and that you had a positive experience. We appreciate your trust in Burnsville Toyota for all your automotive needs over the past 10 years. We look forward to serving you for many more years to come! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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