Burnsville Toyota

Took care of my standard 5,000 mile maintenance in a timely manner and at a reasonable cost timely manner and at a reasonable cost More

My experience with Burnsville Toyota was absolutely fantastic. Jason went above and beyond for my vehicle, including assisting with an insurance claim. His communication was phenomenal. I am a customer fantastic. Jason went above and beyond for my vehicle, including assisting with an insurance claim. His communication was phenomenal. I am a customer for life. More

$157 for an oil change and a tire rotation…go somewhere else since it’s not even fast when you have an appointment else since it’s not even fast when you have an appointment More

Tyler reviewed the maintenance history and suggested what needed to done. He gave an estimated time frame to complete the tasks and was right on with the time required and final cost.💲 needed to done. He gave an estimated time frame to complete the tasks and was right on with the time required and final cost.💲 More

I bought a new car from them on May 21, 2024. I was asked several times after I told them once that I was going through my own bank for financing. They kept insisting to go through Toyota financi I was asked several times after I told them once that I was going through my own bank for financing. They kept insisting to go through Toyota financing. And I kept telling them I was going through my own bank. I felt harassed by this. I think next time they can keep their mouth shut just let the person finance through whoever they want to. I also had an appointment at 3 o’clock to pick up the car. It was never passed to anyone. So when I got there, they didn’t know I was coming. I also felt that when I went to a car that was less in Price they were a little bit cold to me after that. Would I buy through them again probably not. They also gave me a very low trade-in for my car. I bought my car there three years ago. It had dings at the time it was used. So when they took it out for a test drive and looked at it they told me I’d had dings. . Well, yeah, it had dings three years ago, but it was OK for them to charge me $25,000 for the price of it. Three years later, it’s only worth $8000. I believe this was a rip off. But I traded with them. So that’s on me. More

Tyler was very helpful. He has helped me before and I appreciated his service again He has helped me before and I appreciated his service again More

The service center was very acceptable. Duration of service was much longer than quoted by intake person. Duration of service was much longer than quoted by intake person. More

Good listening and explaining as well walked with me through untill l got what I wanted through untill l got what I wanted More

My appointment was at 12:30pm. It was around 2 before it was done. To me it seems too long to wait. If I had just dropped in then a big delay would be understandable. For an ap It was around 2 before it was done. To me it seems too long to wait. If I had just dropped in then a big delay would be understandable. For an appointment, 90 minutes seems too long. All personal interactions with employees was great. More

I have always liked the whole service experience at Burnsville Toyota. The quality of everything is top notch. I don't even whine when I have to pay the bill. LOL. Burnsville Toyota. The quality of everything is top notch. I don't even whine when I have to pay the bill. LOL. More