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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

May 25, 2024

I’ve been a Burnsville Toyota customer since 2006 and I wouldn’t consider purchasing or servicing my vehicle anywhere else. Tyler is genuine and Wonderfully attentive. All workmanship from lube to full More

by maiwayalways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Tyler Johnston
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for being a loyal Burnsville Toyota customer since 2006! We appreciate your kind words about Tyler and our techs. It's great to hear that you trust us for all your vehicle needs. We look forward to serving you again in the future. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Convenient and knowledgable. Easy to make an appointment and their time estimates are usually spot on. More

by MARKTAVERNA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you, Mark, for your kind words and excellent review! We are thrilled to hear that you found Burnsville Toyota to be convenient, knowledgeable, and efficient. We truly appreciate your recognition of our appointment process and accurate time estimates. We look forward to serving you again in the future and thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

It’s best dealer for ever so thanks and will there next time soon as possible More

by AXMEDQADAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with us at Burnsville Toyota. We can't wait to welcome you back on your next visit. See you soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Good job done okey for nest time perfect and excellent customer service i will always More

by Odoiharry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for the kind words and the 5-star rating! We are delighted to hear that you had a perfect and excellent customer service experience with Burnsville Toyota. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

I always feel like the work done can be trusted and done right. They always treat me well. More

by MIKEKUETHE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
May 28, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Mike! We're glad to hear that you trust Burnsville Toyota's work and feel well-treated by our team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

Great service advisors and techs, doesn't ever offer discounts especially loyalty but always communicates well. More

by POTSWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Tyler Johnston
Report | Print
May 28, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. We appreciate your feedback on our service advisors and technicians. Thank you for the feedback regarding discounts, we will take that into consideration. If there's anything else we can do for you, please feel free to reach out. We look forward to serving you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

Cole always does a great job every time we have visited Burnsville Toyota over the years. More

by TROYRAMBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
May 28, 2024 -

Burnsville Toyota responded

Thank you, Troy, for your kind words and 5-star rating! We appreciate your continued support at Burnsville Toyota. We look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

The shuttle was immediately available, with prompt delivery back to my home. The shuttle also picked up me up at the agreed upon time: expectations excellently managed. More

by jsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 28, 2024 -

Burnsville Toyota responded

Thank you for the 5-star review! We're thrilled to hear that our shuttle service met your expectations with prompt delivery and pickup. We appreciate your feedback and look forward to serving you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

Had an appointment to change oil and drove 1hr to get there and it apparently meant nothing to them. More

by longtailacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Mitchem
Report | Print
May 28, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. We regret to hear about the inconvenience you experienced during your oil change appointment. This certainly isn't the level of service we aim to provide at Burnsville Toyota. Please reach out to me so I can address this matter and work towards a better outcome for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

Although the problem was fixed, it was a pain. My issue was Brand Toyota and Lexus don’t have the same parts. I appreciated the effort the team took to get it resolved. More

by JASON.BRUCE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
May 28, 2024 -

Burnsville Toyota responded

Thank you, Jason, for sharing your feedback about your experience with Burnsville Toyota. We are glad to hear that our team made the effort to resolve the issue with your Toyota and Lexus parts, even though it was a bit challenging. If you need further assistance or have any questions in the future, please don't hesitate to reach out to us. We appreciate your understanding and look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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