Burns Chevrolet Cadillac

excellent rating of Burns Chevrolet Service Department I was able to schedule a vehicle maintenance visit very quickly; I like the email appointment confirmation. Staff are very courteous, personable, pati I was able to schedule a vehicle maintenance visit very quickly; I like the email appointment confirmation. Staff are very courteous, personable, patient and eager to resolve any issues with my vehicle. Wait time for the service appointment to be completed was minimal. More

Rreview I find Burns Cadillac to be very professional, easy to work with, and exceptional in service. Their prime objective is to make the buyer happy. They h I find Burns Cadillac to be very professional, easy to work with, and exceptional in service. Their prime objective is to make the buyer happy. They have called several times after the purchase of my new CT6 and I appreciate that. I use their service department because everyone works efficiently to take care of my vehicle. They are the best in Rock Hill! More

Awesome Service I came in for an emissions system alarm check and as usual, I was greeted with a smile. The wait was short and everything was explained to me in deta I came in for an emissions system alarm check and as usual, I was greeted with a smile. The wait was short and everything was explained to me in detail. More

repair on cadillac front driver side fender and bumper My recent visit was an exceptional experience. I was promised when the work would be done and it was. work was completed professionally Car was washe My recent visit was an exceptional experience. I was promised when the work would be done and it was. work was completed professionally Car was washed and tires were cleaned.. More

Good Service I needed to get my oil changed and I tried to make an on-line appointment. I was no able to make it because when I selected that I was going to wait I needed to get my oil changed and I tried to make an on-line appointment. I was no able to make it because when I selected that I was going to wait for my car I got unacceptable times but if I selected drop-off I got an OK time. I called the service dept. and left a message and the standard message I received was that I would be called in an hour. I was not contacted so I called a service desk member and he said that they openings that afternoon. I arrived and the service was performed. More

Review The service department was very helpful and kept me informed of what was needed to fix my problem. They did a good job in a timely manner. The service department was very helpful and kept me informed of what was needed to fix my problem. They did a good job in a timely manner. More

Total satisfaction This was the most pleasant car buying experience I have ever had. The salesman was extremely helpful and answered all our questions. We were in and ou This was the most pleasant car buying experience I have ever had. The salesman was extremely helpful and answered all our questions. We were in and out in no time and riding in the vehicle of our choice. We never felt pressured during this process. We were allowed to look and make out down choice. Yaay Burns Chevrolet!!! More

Body Shop and Service Excellent all over-from purchase to service to Body shop. Moe, Jeff and Jim are exceptional. Great service and work. Body Shop did an excellent and re Excellent all over-from purchase to service to Body shop. Moe, Jeff and Jim are exceptional. Great service and work. Body Shop did an excellent and reasonable Job on minor fender bender. Service always excellent! More

Very good experience Everyone is always very friendly and helpful . The customer service area is very nice and offers free coffee , has a daily newspaper and TV for custom Everyone is always very friendly and helpful . The customer service area is very nice and offers free coffee , has a daily newspaper and TV for customers while they wait. More

The Customer is First! Kurt and AJ at Burns both went out of their way to make sure all of my concerns were addressed. They went out of their way to do the right thing for Kurt and AJ at Burns both went out of their way to make sure all of my concerns were addressed. They went out of their way to do the right thing for a new customer (me) and I've already recommended them to others. More