Burns Chevrolet Cadillac

Routine oil, filter, tire rotation & air filter check. I had a routine oil, filter & tire rotation. I had my air filter checked. When I left, my check engine light came on. Found out that the air filter I had a routine oil, filter & tire rotation. I had my air filter checked. When I left, my check engine light came on. Found out that the air filter was not put back properly. JP Munn corrected the problem and Kurt reset my check engine light. The service tech needs to be more careful. More

Very good Noise under vehicle, took a minute but worth it THANKS to the technician that worked in timely manner, loved the loaner car, came through for us each Noise under vehicle, took a minute but worth it THANKS to the technician that worked in timely manner, loved the loaner car, came through for us each time. More

Land Cruiser Purchase I was in the market for a used Toyota Land Cruiser and had contacted a dealer in Sanford, NC however they did not return my call. When I found a car I was in the market for a used Toyota Land Cruiser and had contacted a dealer in Sanford, NC however they did not return my call. When I found a car at Burns, they contacted me immediately; we were able to agree on a price pending a review and test drive. When we arrived, Jim Good made the process pleasant and pretty quick. I just completed a weekend trip to Charleston and I'm very pleased with my purchase. More

Great to see Kurt and Jp; they are great front men I stopped by to make an appt for a oil change for my 2004 Grand Prix, and they said, how about now. So I drunk 3/4 cup of coffee while they did the se I stopped by to make an appt for a oil change for my 2004 Grand Prix, and they said, how about now. So I drunk 3/4 cup of coffee while they did the service.And it was my free one. How's that for service. More

excellent rating of Burns Chevrolet Service Department I was able to schedule a vehicle maintenance visit very quickly; I like the email appointment confirmation. Staff are very courteous, personable, pati I was able to schedule a vehicle maintenance visit very quickly; I like the email appointment confirmation. Staff are very courteous, personable, patient and eager to resolve any issues with my vehicle. Wait time for the service appointment to be completed was minimal. More

Rreview I find Burns Cadillac to be very professional, easy to work with, and exceptional in service. Their prime objective is to make the buyer happy. They h I find Burns Cadillac to be very professional, easy to work with, and exceptional in service. Their prime objective is to make the buyer happy. They have called several times after the purchase of my new CT6 and I appreciate that. I use their service department because everyone works efficiently to take care of my vehicle. They are the best in Rock Hill! More

Awesome Service I came in for an emissions system alarm check and as usual, I was greeted with a smile. The wait was short and everything was explained to me in deta I came in for an emissions system alarm check and as usual, I was greeted with a smile. The wait was short and everything was explained to me in detail. More

repair on cadillac front driver side fender and bumper My recent visit was an exceptional experience. I was promised when the work would be done and it was. work was completed professionally Car was washe My recent visit was an exceptional experience. I was promised when the work would be done and it was. work was completed professionally Car was washed and tires were cleaned.. More

Good Service I needed to get my oil changed and I tried to make an on-line appointment. I was no able to make it because when I selected that I was going to wait I needed to get my oil changed and I tried to make an on-line appointment. I was no able to make it because when I selected that I was going to wait for my car I got unacceptable times but if I selected drop-off I got an OK time. I called the service dept. and left a message and the standard message I received was that I would be called in an hour. I was not contacted so I called a service desk member and he said that they openings that afternoon. I arrived and the service was performed. More

Review The service department was very helpful and kept me informed of what was needed to fix my problem. They did a good job in a timely manner. The service department was very helpful and kept me informed of what was needed to fix my problem. They did a good job in a timely manner. More