Burns Chevrolet Cadillac

GREAT TEAM VERY FRIENDLY AND VERY KNOWLEDGEABLE. SHORT WAITING TIME. THEY DID EVERYTHING I ASKED THEM TO DO. THIS IS WHY I COME TO THIS DEALERSHIP. TEAM VERY FRIENDLY AND VERY KNOWLEDGEABLE. SHORT WAITING TIME. THEY DID EVERYTHING I ASKED THEM TO DO. THIS IS WHY I COME TO THIS DEALERSHIP. More

Quick service I didn't have an appointment but just pulled up to see how long it would take. They were able to take it right back. I went to lunch and it was ready I didn't have an appointment but just pulled up to see how long it would take. They were able to take it right back. I went to lunch and it was ready & waiting when I returned. More

Very good. The service tech was very quick to respond and very professional. After determining the problem ,I was informed of needed work. Parts were ordered and The service tech was very quick to respond and very professional. After determining the problem ,I was informed of needed work. Parts were ordered and I was contacted to bring vehicle in for service. T he whole process was very satisfactory. More

excellent service i have always received excellent service and have been greeted by a friendly service writer and directed to who I had an appointment with and he was i have always received excellent service and have been greeted by a friendly service writer and directed to who I had an appointment with and he was not available he helped me until the writer i was looking for came in. More

Service on Work Truck David Stone goes out of his way to help and works with you on the timing of getting everything done. Only problem was Coolant fluid was not full on c David Stone goes out of his way to help and works with you on the timing of getting everything done. Only problem was Coolant fluid was not full on completion (not David's fault) More

Felt so welcome. I loved my sales associate. I was concerned with financing and she made me feel welcome. She helped and talked me through the whole process I loved my sales associate. I was concerned with financing and she made me feel welcome. She helped and talked me through the whole process More

Quick Repair Called for a repair appointment on July 3 for July 5. Took car over to drop it off not expecting to get it back until late on July 5. Got a call that Called for a repair appointment on July 3 for July 5. Took car over to drop it off not expecting to get it back until late on July 5. Got a call that the repair was complete and I could come pick up my car. Great quick service! Will use them the next time I have a problem. Price for the work was acceptable. More

see below William Caldwell did a good job in helping me. He was knowledgeable , but not pushy. I have bought 3 cars from Burns in the last 5 years. I will co William Caldwell did a good job in helping me. He was knowledgeable , but not pushy. I have bought 3 cars from Burns in the last 5 years. I will come back again. More

Excellent Service Department We bought our Chevrolet Tahoe from Burns and take the Tahoe to Rock Hill for service. Kurt is excellent service representative. Honest, thorough, and We bought our Chevrolet Tahoe from Burns and take the Tahoe to Rock Hill for service. Kurt is excellent service representative. Honest, thorough, and makes sure that the Tahoe is fixed before delivery back to us. We come from Columbia. My theory is you pay for cheap servicenyiu get a poor quality job. Burns Service is tops! More

Fix an airbag recall. Super easy to work with. I was worried because I have a Pontiac (no longer in existence). The service guys were great-no handoffs, let me see, can't f Super easy to work with. I was worried because I have a Pontiac (no longer in existence). The service guys were great-no handoffs, let me see, can't fit you in-none of that. Asked me when I could come in, I gave them a time and and I showed up on time. Dealership was very clean and spacious. Free wifi and coffee and leather chairs made it comfortable . But, they gave me a ride home so I wouldn't have to wait. Very nice-in a new car. Told me it would take 1 1/2 hours and they would call then come get me. Very nice! Car was ready in 90 minutes. They called, got me, and signed and left in 1 minute after arriving. More