Burns Chevrolet Cadillac

Truly Customer Focused First of all I do not write reviews but felt compelled to write this one. We bought a new Cadillac XT5 from Andrew Mueller and it was a pleasure. Aft First of all I do not write reviews but felt compelled to write this one. We bought a new Cadillac XT5 from Andrew Mueller and it was a pleasure. After talking to several other dealerships that lead you on, run back and forth to talk to the manager, advertise incentives that do not apply every buyer, and basically waste hours of your time then never stop calling when you turn down their deal. You know how this goes. Andrew was a breath of fresh air, He was respectful of my time, totally customer focused, straight forward and no "let me go talk to the manager" Andrew was the only one that I had to deal with from minute I walked in. To say that Andrew is a car salesman would be a disservice he is a customer ambassador. We very happy with the whole process. Thank you Burns Cadillac and Andrew. More

Great experience Took car in for check engine light and rough idle. Car seems fine at this time. Staff was very thorough and kept us updated about our vehicle Took car in for check engine light and rough idle. Car seems fine at this time. Staff was very thorough and kept us updated about our vehicle More

GREAT EXPERIENCE. GOT ME IN QUICKLY AND OUT QUICKLY. THANKS BURNS, KURT AND JIM. EVERY TIME I HAVE TO DEAL WITH YOUR ORGANIZATION I AM NEVER DISAPPOINTED. THANKS AG GOT ME IN QUICKLY AND OUT QUICKLY. THANKS BURNS, KURT AND JIM. EVERY TIME I HAVE TO DEAL WITH YOUR ORGANIZATION I AM NEVER DISAPPOINTED. THANKS AGAIN. DAVE AND CINDY SHUFF More

Above and beyond expectations What an amazing experience I had buying my Chevy Equinox. Freddi Small was very thorough, explaining everything about my new car, the dealership and h What an amazing experience I had buying my Chevy Equinox. Freddi Small was very thorough, explaining everything about my new car, the dealership and how to handle issues that might come up. She went way beyond expectations of any saleperson I have ever dealt with. Great job Freddi!!! More

Burns Chevrolet and Freddi Smalls I just purchased a 2017 Chevy Colorado from Burns Chevrolet. I worked with Freddi Smalls. She was awesome to work with. I appreciated her follow th I just purchased a 2017 Chevy Colorado from Burns Chevrolet. I worked with Freddi Smalls. She was awesome to work with. I appreciated her follow through before, during, and after the sale. I would definitely work with her again. More

GREAT TEAM VERY FRIENDLY AND VERY KNOWLEDGEABLE. SHORT WAITING TIME. THEY DID EVERYTHING I ASKED THEM TO DO. THIS IS WHY I COME TO THIS DEALERSHIP. TEAM VERY FRIENDLY AND VERY KNOWLEDGEABLE. SHORT WAITING TIME. THEY DID EVERYTHING I ASKED THEM TO DO. THIS IS WHY I COME TO THIS DEALERSHIP. More

Quick service I didn't have an appointment but just pulled up to see how long it would take. They were able to take it right back. I went to lunch and it was ready I didn't have an appointment but just pulled up to see how long it would take. They were able to take it right back. I went to lunch and it was ready & waiting when I returned. More

Very good. The service tech was very quick to respond and very professional. After determining the problem ,I was informed of needed work. Parts were ordered and The service tech was very quick to respond and very professional. After determining the problem ,I was informed of needed work. Parts were ordered and I was contacted to bring vehicle in for service. T he whole process was very satisfactory. More

excellent service i have always received excellent service and have been greeted by a friendly service writer and directed to who I had an appointment with and he was i have always received excellent service and have been greeted by a friendly service writer and directed to who I had an appointment with and he was not available he helped me until the writer i was looking for came in. More

Service on Work Truck David Stone goes out of his way to help and works with you on the timing of getting everything done. Only problem was Coolant fluid was not full on c David Stone goes out of his way to help and works with you on the timing of getting everything done. Only problem was Coolant fluid was not full on completion (not David's fault) More