Burns Chevrolet Cadillac

Quick Repair Called for a repair appointment on July 3 for July 5. Took car over to drop it off not expecting to get it back until late on July 5. Got a call that Called for a repair appointment on July 3 for July 5. Took car over to drop it off not expecting to get it back until late on July 5. Got a call that the repair was complete and I could come pick up my car. Great quick service! Will use them the next time I have a problem. Price for the work was acceptable. More

see below William Caldwell did a good job in helping me. He was knowledgeable , but not pushy. I have bought 3 cars from Burns in the last 5 years. I will co William Caldwell did a good job in helping me. He was knowledgeable , but not pushy. I have bought 3 cars from Burns in the last 5 years. I will come back again. More

Excellent Service Department We bought our Chevrolet Tahoe from Burns and take the Tahoe to Rock Hill for service. Kurt is excellent service representative. Honest, thorough, and We bought our Chevrolet Tahoe from Burns and take the Tahoe to Rock Hill for service. Kurt is excellent service representative. Honest, thorough, and makes sure that the Tahoe is fixed before delivery back to us. We come from Columbia. My theory is you pay for cheap servicenyiu get a poor quality job. Burns Service is tops! More

Fix an airbag recall. Super easy to work with. I was worried because I have a Pontiac (no longer in existence). The service guys were great-no handoffs, let me see, can't f Super easy to work with. I was worried because I have a Pontiac (no longer in existence). The service guys were great-no handoffs, let me see, can't fit you in-none of that. Asked me when I could come in, I gave them a time and and I showed up on time. Dealership was very clean and spacious. Free wifi and coffee and leather chairs made it comfortable . But, they gave me a ride home so I wouldn't have to wait. Very nice-in a new car. Told me it would take 1 1/2 hours and they would call then come get me. Very nice! Car was ready in 90 minutes. They called, got me, and signed and left in 1 minute after arriving. More

My 2016 Colorado Freddi did an excellent job getting me my new vehicle. Her followup after the sale was spot on. She insured my vehicle looked great. Thanks Freddi! Freddi did an excellent job getting me my new vehicle. Her followup after the sale was spot on. She insured my vehicle looked great. Thanks Freddi! More

Easy Service Process Setting up a service appointment was easy and quick. They greeted me upon arrival and the work was done on schedule. Very friendly staff. Thanks Bu Setting up a service appointment was easy and quick. They greeted me upon arrival and the work was done on schedule. Very friendly staff. Thanks Burns! More

Excellent The staff there is always helpful, knowledgeable and pleasant. Service was done in a timely manner. I will definitely be returning when my vehicle nee The staff there is always helpful, knowledgeable and pleasant. Service was done in a timely manner. I will definitely be returning when my vehicle needs servicing. More

Leasing a new XT5 Cadillac I reached out to Burns Cadillac via email and got a response back from Bill Gladden. He was very helpful and not pushy but was always there to help wh I reached out to Burns Cadillac via email and got a response back from Bill Gladden. He was very helpful and not pushy but was always there to help when I came in to look at the XT5. He was more like a friend and guided me through the process. I was very pleased with the service and their professionalism. More

Great service Routine service was easily scheduled online. Service consultant was friendly and eager to please. Service was completed in a timely manner for the quo Routine service was easily scheduled online. Service consultant was friendly and eager to please. Service was completed in a timely manner for the quoted price. More

Recall and oil change The service was completed quicker than I thought. They did a great job! The only way it could get better is if the appointments were more convenient. The service was completed quicker than I thought. They did a great job! The only way it could get better is if the appointments were more convenient. When I have called to schedule even just an oil change multiple times the latest appointment they said is available ever is like 2:00 and that's ridiculous. I have to ask to speak to a manager before they will give me a 3:00 appointment or a Saturday appointment. More