
Burns Chevrolet Cadillac
Rock Hill, SC
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565 Reviews of Burns Chevrolet Cadillac
Quick service Thank you guys for the quick oil change and new key made for our 2010 Equinox. I didn't call for an appointment but stopped by to see if they could se Thank you guys for the quick oil change and new key made for our 2010 Equinox. I didn't call for an appointment but stopped by to see if they could service my vehicle. Always enjoy talking with Fred Dearth and I.O. Weaver. They make the difference with customer service. Thank you guys!! Mark Doty Rock Hill, SC More
Great Experience / Found What We Wanted Freddi Smalls helped us find exactly what we were looking for at a reasonable price . She listened to what we wanted and helped us find it . Freddi is Freddi Smalls helped us find exactly what we were looking for at a reasonable price . She listened to what we wanted and helped us find it . Freddi is well versed in the Chevy products and did what she said she would do, when she said she would do it . More
Service says it all. By getting to know my service adviser and service manager I feel comfortable with their advice. Always a pleasure to deal with David Stone and speak t By getting to know my service adviser and service manager I feel comfortable with their advice. Always a pleasure to deal with David Stone and speak to Fred Dearth. They do all possible to help customer in maintaining their vehicle. Dealings with David are always honest. That is not only appreciated but expected. There was a problem David wanted to address that was not a concern to me. it was to him. It was a dealership problem to him. While taking care of my current need, he fixed the other issue at n/c. My only ??? is why did you take the "goal" sign for Burns down? It was in service waiting room. It read something like "Our Goal Is To Exceed The Customers Expectations". He certainly did this. This was certainly done in my case. More
great customer service Everyone seems to work as a team where scheduling is concerned. J.P. Munn was very helpful and informative as always. I appreciate the honesty and th Everyone seems to work as a team where scheduling is concerned. J.P. Munn was very helpful and informative as always. I appreciate the honesty and the fact that he seems to value his customers. More
Very pleased My service rep, JP, is. and has been, a pleasure to work with. He genuinely cares about his customers and it shows. A good experience. My service rep, JP, is. and has been, a pleasure to work with. He genuinely cares about his customers and it shows. A good experience. More
Service Great service at a fair price,,,Job done right the first time! Great service writer and part counter man was great too. I will recommend. Great service at a fair price,,,Job done right the first time! Great service writer and part counter man was great too. I will recommend. More
Service experience Excellent service experience. I have dealt with Burns Chevrolet service dept and service advisor JP Munn. for the past two years. Always knowing that Excellent service experience. I have dealt with Burns Chevrolet service dept and service advisor JP Munn. for the past two years. Always knowing that my experience will be handled in a professional manner. More
Excellent David Stone was recommended by a friend. I found him to be very friendly and attentive. He was honest about the need for new tires - which I bought David Stone was recommended by a friend. I found him to be very friendly and attentive. He was honest about the need for new tires - which I bought at Burns that day. The second time I visited was my most recent - for an oil change - I specifically came to Burns because of my experience with David the time before. More
Good day Start the day off with a very nice visit to have my car work on. Mr. Munn was very nice, my car was done in less than hour. I like the improvement . T Start the day off with a very nice visit to have my car work on. Mr. Munn was very nice, my car was done in less than hour. I like the improvement . Thanks More
Great Place!!! I will recommend any one to this great dealership. Took very good care of us and sales reps was wonderful!!!! Meant our needs!! Adams Family I will recommend any one to this great dealership. Took very good care of us and sales reps was wonderful!!!! Meant our needs!! Adams Family More