Burns Chevrolet Cadillac

Great Service Had my 98 Corvette serviced (trans fluid and differential) at Burns. They readily accommodated my schedule and fit the service in on short notice. T Had my 98 Corvette serviced (trans fluid and differential) at Burns. They readily accommodated my schedule and fit the service in on short notice. The price was very fair and in fact much lower than the price at a Corvette Specialty shop for the same service (by $120.00)! The Service Rep (Chris) was very helpful and although this was my time at the dealership, I was treated like a long term customer. Shop is clean and the waiting area is comfortable. I'd highly recommend these folks for any service on your vehicle. More

David Is the man This is my 5th car with this dealership. David is one of the major components on me coming back every time. Purchasing a car here is easy and painless This is my 5th car with this dealership. David is one of the major components on me coming back every time. Purchasing a car here is easy and painless. Something I can't say for every other dealer. More

Excellent Customer Service We always receive excellent customer service from our Fleet sales rep Matt Atkins and the service rep Jimmy Smith!!! That's why we continue to be re We always receive excellent customer service from our Fleet sales rep Matt Atkins and the service rep Jimmy Smith!!! That's why we continue to be repeat customers!!! More

Super quick I stopped by to have my oil checked before going out of town. The service folks noted that my oil life was down to 10% and said I should have it chang I stopped by to have my oil checked before going out of town. The service folks noted that my oil life was down to 10% and said I should have it changed. It was 515pm the day before I was to leave. I did not imagine that they would service my car at that time,but they said sure we can do it and they did! I was in and out in less than 30 minutes with new oil and rotated tires. Now that is good service! More

Warranty work on my Corvette I brought my Corvette into Burns to get some warranty work done. Chris and team were able to confirm the issue I suspected, get the replacement part I brought my Corvette into Burns to get some warranty work done. Chris and team were able to confirm the issue I suspected, get the replacement part quickly, and get the car back to me before I expected. Super happy about that. The ONLY reason I am not rating 5 stars across the board is that the technician did not reassemble all the related parts correctly the first time, so I had to return to get that straightened out. To their credit, Chris and team owned up to the mistake (if you can even call it that), and made it right instead of trying to sell me other parts that I didn't need on the car in order to cover the time spent making it right. That simple act right there, built a lot of trust for me. I'm pretty confident to come back to this service center in the future. More

Service and oil change David Stone is the best! I like having one person to deal with when my car needs service and oil change. Also it is great to have Steve take to and fr David Stone is the best! I like having one person to deal with when my car needs service and oil change. Also it is great to have Steve take to and from my office so I don't have to wait in the lobby. More

Screen Malfunction check They did what they were supposed to do with my vehicle. I am satisfied with my overall experience with Burns Chevrolet service team. Good job. They did what they were supposed to do with my vehicle. I am satisfied with my overall experience with Burns Chevrolet service team. Good job. More

Excellent Shout out to Scott McKean at Burn Chevrolet. The process of obtaining a vehicle was very stress-free and Scott made the process very simple. Unlike ot Shout out to Scott McKean at Burn Chevrolet. The process of obtaining a vehicle was very stress-free and Scott made the process very simple. Unlike other dealerships, Scott didn’t try to push me into buying a vehicle that I will later regret. He took his time to understand my wants and expectations. This is my second vehicle that I have gotten from them and will continue to do business with them. More

A dealership that CARES I found this dealership very responsive to my budget and vehicle needs. They were attentive and helpful and patience was certainly one of their strong I found this dealership very responsive to my budget and vehicle needs. They were attentive and helpful and patience was certainly one of their strong points. Their sales associate - Josh Daniels - was extremely heartfelt when it came to accomplishing a sale that fit my needs and budget. I am pleased with Burns chevrolet in Rock Hill and I would recommend them to a friend!!!. PS) I liked Heather very much who also helped me there at the dealership when I experienced a mishap. I believe she is a credit to the dealership as well...................... More

Oil change Came in for an appointment and everything was taken care of in a timely manner. I would recommend thus service department any day! Thank you. Came in for an appointment and everything was taken care of in a timely manner. I would recommend thus service department any day! Thank you. More