
Burns Chevrolet Cadillac
Rock Hill, SC
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565 Reviews of Burns Chevrolet Cadillac
I will not go to any other dealership The service I receive , and the family feeling tops it all. Mr. Woody is the best salesman ever and I will always buy my new or used cars form him onl The service I receive , and the family feeling tops it all. Mr. Woody is the best salesman ever and I will always buy my new or used cars form him only. More
Always a pleasure dealing with Burns and the svc dpt. Always going the extra mile to make me happy and making sure convenience for me is top priority. Customers definitely come first at this dealership Always going the extra mile to make me happy and making sure convenience for me is top priority. Customers definitely come first at this dealership More
Quick response and kept well informed Service was very quick and personal kept in touch. I was kept informed through the entire visit. The service was very prompt and personal very helpfu Service was very quick and personal kept in touch. I was kept informed through the entire visit. The service was very prompt and personal very helpful. More
Great Service Had my 98 Corvette serviced (trans fluid and differential) at Burns. They readily accommodated my schedule and fit the service in on short notice. T Had my 98 Corvette serviced (trans fluid and differential) at Burns. They readily accommodated my schedule and fit the service in on short notice. The price was very fair and in fact much lower than the price at a Corvette Specialty shop for the same service (by $120.00)! The Service Rep (Chris) was very helpful and although this was my time at the dealership, I was treated like a long term customer. Shop is clean and the waiting area is comfortable. I'd highly recommend these folks for any service on your vehicle. More
David Is the man This is my 5th car with this dealership. David is one of the major components on me coming back every time. Purchasing a car here is easy and painless This is my 5th car with this dealership. David is one of the major components on me coming back every time. Purchasing a car here is easy and painless. Something I can't say for every other dealer. More
Excellent Customer Service We always receive excellent customer service from our Fleet sales rep Matt Atkins and the service rep Jimmy Smith!!! That's why we continue to be re We always receive excellent customer service from our Fleet sales rep Matt Atkins and the service rep Jimmy Smith!!! That's why we continue to be repeat customers!!! More
Warranty work on my Corvette I brought my Corvette into Burns to get some warranty work done. Chris and team were able to confirm the issue I suspected, get the replacement part I brought my Corvette into Burns to get some warranty work done. Chris and team were able to confirm the issue I suspected, get the replacement part quickly, and get the car back to me before I expected. Super happy about that. The ONLY reason I am not rating 5 stars across the board is that the technician did not reassemble all the related parts correctly the first time, so I had to return to get that straightened out. To their credit, Chris and team owned up to the mistake (if you can even call it that), and made it right instead of trying to sell me other parts that I didn't need on the car in order to cover the time spent making it right. That simple act right there, built a lot of trust for me. I'm pretty confident to come back to this service center in the future. More
Super quick I stopped by to have my oil checked before going out of town. The service folks noted that my oil life was down to 10% and said I should have it chang I stopped by to have my oil checked before going out of town. The service folks noted that my oil life was down to 10% and said I should have it changed. It was 515pm the day before I was to leave. I did not imagine that they would service my car at that time,but they said sure we can do it and they did! I was in and out in less than 30 minutes with new oil and rotated tires. Now that is good service! More
Service and oil change David Stone is the best! I like having one person to deal with when my car needs service and oil change. Also it is great to have Steve take to and fr David Stone is the best! I like having one person to deal with when my car needs service and oil change. Also it is great to have Steve take to and from my office so I don't have to wait in the lobby. More
Screen Malfunction check They did what they were supposed to do with my vehicle. I am satisfied with my overall experience with Burns Chevrolet service team. Good job. They did what they were supposed to do with my vehicle. I am satisfied with my overall experience with Burns Chevrolet service team. Good job. More