
Burleson Honda
Burleson, TX
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788 Reviews of Burleson Honda
Thanks Robert Cassell for the Excellent service. Everyone at Honda of Burleson are very friendly, Not snobby at all!I have given the 5 star ratings because i feel they deserve it! And before we left with the at Honda of Burleson are very friendly, Not snobby at all!I have given the 5 star ratings because i feel they deserve it! And before we left with the car Robert Cassell took me and introduced me to the manager and he was a very nice guy and pulled some strings so we were able to get the car we wanted. We will be back for all of our servicing,and when its time to trade in! Honda of Burleson Rocks! More
I have rated this dealership so highly because of the excellent experience I had with their staff as a whole, particularly with Ben and Chris. It was the easiest car buying experience I have ever had. excellent experience I had with their staff as a whole, particularly with Ben and Chris. It was the easiest car buying experience I have ever had. The drive from Houston was definitely worth it. Just moments after I pulled into the dealership, I was taken to my car which was personally reserved for me and already had the spoiler installed that I requested. I was so impressed! It made me feel like a rock star. Ben was so kind and genuine - he really has a true passion for customer service. That alone was the biggest seller for me! Chris was also such a gentleman and made me feel at ease with not an ounce of pressure. All pertinent information was explained to me very thoroughly without boring me to tears and taking all day, which was a pleasant surprise from my last car buying experience in Houston eight years ago. Without a doubt, I will certainly recommend Honda of Burleson to my friends and family. After hearing about my experience, I know they will also feel that the drive from Houston is well worth it. Thank you SO much for creating and maintaining a truly world-class dealership with a phenomenal team. :) More
Everyone is so friendly and nice. The gentleman that we bought our Accord from 8 months ago also made a point to come by and say hello. Also the nicest restrooms that are always clean. bought our Accord from 8 months ago also made a point to come by and say hello. Also the nicest restrooms that are always clean. More
Angela was a fantastic sales person. We called ahead to tell her what we were thinking about. She had a vehicle ready to look at when we got there. She knew exactly how it worked, it's features and bonus t tell her what we were thinking about. She had a vehicle ready to look at when we got there. She knew exactly how it worked, it's features and bonus things that we were looking for. We test drove it and immediately decided we wanted to purchase the vehicle. The negotiating was quick and painless. While we were in the finance office she had it cleaned, gassed up and parked right outside the door. She even added a little bucket of candy for a personal touch. Angela was not just in sales person mode but she really listened to what we both wanted. We highly recommend Angela as your sales associate and Honda of Burleson is an outstanding facility. More
The buying experience was very good all around. Got the price I wanted for the new car and the value I wanted for my trade in and everyone was very friendly. price I wanted for the new car and the value I wanted for my trade in and everyone was very friendly. More
After weeks of online shopping, pricing and some face to face interaction with various Toyota and Honda dealerships, I decided to look more closely at Honda of Burleson. I am a long-time Burleson resident a face interaction with various Toyota and Honda dealerships, I decided to look more closely at Honda of Burleson. I am a long-time Burleson resident and my brother had recently purchased a car from your dealership. He had been encouraging me to buy Honda and after breakfast together, we came by to see what we could do about purchasing a Honda. I had contacted the internet sales department in advance and met Rick Simpson right away upon arriving at the dealership. Rick was very helpful and did a GREAT job helping me find the best deal for my needs. My brother had bought a like-new-used Civic and was very satisfied, but after the great experience I had, he wished he had known about internet sales! The service team was very friendly and I appreciated that very much. Rowdy was wonderful and helpful! The only snag in the experience was a loooooong wait on the financing. My brother was with, as I said before, and he couldn't understand the long wait either as he had not had that experience. The end result was a very good experience and I am a satisfied customer! I only wish I had gotten the spoiler! But the increase in monthly payment seemed a little out of order. The car is GREAT! but in my excitement I didn't notice the vanity mirrors aren't lighted. Driving to work 45 min each way at 5am and 7pm I found that a bonus. That seems a small thing but on a car with a moonroof I wasn't expecting anything less. My old Mitsu Galant had lighted vanity mirrors! but overall, we love our new Honda Civic! Thank You! More
Bought a new car and had dealership work on my old Civic hybrid, called after weekend to check on progress. Talked to service representative who advised me Jennifer was in a meeting, but could not tell me hybrid, called after weekend to check on progress. Talked to service representative who advised me Jennifer was in a meeting, but could not tell me about my car. Told me he would call back or Jennifer would after her meeting. After 2 1/2 hours, called back and Jennifer was not available, representative did check on car and had Jennifer call me back. Manager apoligized for problem, and was called back when car was ready. Picked up car a short time later and everything was ready with car washed. Had worked with Jennifer in the past, this was not a normal experience. Everyone is freindly and service was great the last time, and just minor problems this time. More
I was not pressured at all. Robert Resendez provided my wife and I the best buying experience I've ever had. He is quite a remarkable person, thank you very much Robert! The Lifetime Powertrain Warrant wife and I the best buying experience I've ever had. He is quite a remarkable person, thank you very much Robert! The Lifetime Powertrain Warranty was also a major factor in choosing this vehicle from Honda of Burleson. All in all the perfect buying experience! More
The service was excellent. Friendly, down to earth salesmen. The lifetime powertrain warranty is unbeatable and it doesn't cost extra. Honda makes the best quality vehicles, and I love mine. I'd recom salesmen. The lifetime powertrain warranty is unbeatable and it doesn't cost extra. Honda makes the best quality vehicles, and I love mine. I'd recommend Honda of Burleson to anyone. More