Burleson Honda

Listened to my wants. He did not try to lead me to Listened to my wants. He did not try to lead me to something else. Made sure everything was right when the car was ready, helped with the Listened to my wants. He did not try to lead me to something else. Made sure everything was right when the car was ready, helped with the different setups in the new car. Introduced me to the service department. More

This is the second car we have bought from your dealership, both times we worked with Angela! She is awesome! She is knowledgeable about the cars and really listens to the needs and wants of her dealership, both times we worked with Angela! She is awesome! She is knowledgeable about the cars and really listens to the needs and wants of her customet. I appreciated that about her. We will recommend your dealership and Angela to any of our friends who are looking for a car! Thanks again. Kudos also to Dean in finance, he was also awesome to work with! More

I rated all fives's on this dealership because of Rick Simpson. Mr. Simpson was an excellent salesperson. Unlike some salespeople Mr. Simpson was not pushy and quite cordial. Mr. Simpson is an excellen Simpson. Mr. Simpson was an excellent salesperson. Unlike some salespeople Mr. Simpson was not pushy and quite cordial. Mr. Simpson is an excellent salesperson and is an asset to your dealership. Paul Skinner More

I came in and met with Rick Simpson on March 10th. I purchased a 2005 Honda Accord. The car wasn't ready that afternoon, so I came back on the 13th. Just two days later the car wouldn't start. I call purchased a 2005 Honda Accord. The car wasn't ready that afternoon, so I came back on the 13th. Just two days later the car wouldn't start. I called Rick that morning and he said he would have someone come out. As the day went on and I hadn't heard back from him I called and he said he was real busy and had a lot of appointments but he could come out after work. It wasn't until I called Shannon two days later that a tow truck was sent out to get the car. At that time I asked for a refund and he said no, it doesn't work that way. I was given a loaner car while they tried to fix my car. After a week, I called to check the status and Shannon said he was just fixing to call me (his standard response). When I came to pick up my car, I was told the problem with my car wasn't the car but rather the key so they had a new key cut for the car. I drove the car for two days and again on the third day, it wouldn't start. I called Shannon and he sent Rick out and he was visably not happy to be sent out here. Again my car was kept at the dealership for a week and again I had to initiate contact about the status of the car. This time I was told the issue was the ignition switch. I, again, drove the car for two days and again on the third day it wouldn't start. By now, this unreliable car had cost me time off work and missed doctor appointments. I called Shannon and he told me they were just I would just going to switch out my car for another comparable car. Several weeks passed before Shannon called and said he hasn't been able to find me another car. Finally after close to two months, I was finally going to get a refund. I wouldn't recommend this dealership to anyone. It seems like most, if not all, of the used cars have come from auctions which doesn't seem to be a good thing. More

WE WERE REFERRED TO ROWDY GIBBS BY MY BROTHER. WHEN WE TALKED TO ROWDY HE SAID HE HAD ANOTHER POSITION WITH THE DEALERSHIP. HE THEN INTRODUCED US TO BEN BUNTE. THE EXPERIENCE WE HAD WITH BEN WAS ONE IN A TALKED TO ROWDY HE SAID HE HAD ANOTHER POSITION WITH THE DEALERSHIP. HE THEN INTRODUCED US TO BEN BUNTE. THE EXPERIENCE WE HAD WITH BEN WAS ONE IN A MILLION. WE NEVER HAVE PURCHASED A CAR FROM A SALESMAN OR FROM A DEALERSHIP THAT WAS SO PROFESSIONAL. WE WISH WE COULD GIVE BEN ALL 10'S. WE HAVE ALREADY TOLD 3 PEOPLE ABOUT BEN BUNTE AND YOUR DEALERSHIP. WE NEVER HAVE SENT ANYONE TO A DEALERSHIP BEFORE. WE HAVE PURCHASED SEVERAL NEW CARS OVER THE PAST 30 YEARS. SO THAT SHOULD TELL YOU SOMETHING. BEN IS THE BEST SALESMAN THAT WE HAVE BEEN TO. WE FELT SO WELL AFTER THE SALE THAT WE WILL COME BACK TO BEN ANYTIME WE NEED A CAR. IT IS NOT A NORMAL THING TO LEAVE A DEALERSHIP AND FEEL "WELL".!!!! THANKS FOR BEING IN BURLESON. JIM AND TERRY PANNELL More

Angela was very respnsive to my needs in a car. I have had a Honda Civic Hybrid for 8 years and 265,000 miles, and now wanted to change to a regular automatic car. After looking at Honda, Mazda, and Hyun had a Honda Civic Hybrid for 8 years and 265,000 miles, and now wanted to change to a regular automatic car. After looking at Honda, Mazda, and Hyundai; returned and again worked with Angela to decide on what I needed and wanted. She informed me about incentive program with USAA through this dealership and savings I could get. Decided to stay with CIvic and upgraded to Honda Civic EX with more features. Then had to work on color, which I finally decided on and had car within hours of chosing. More

Richard Valdes was friendly, straightforward, and easy to work with. He quoted me a drive out total via email and stuck to it when I went to see him in person. I got exactly what I wanted at a better price work with. He quoted me a drive out total via email and stuck to it when I went to see him in person. I got exactly what I wanted at a better price than any other dealer was willing to go. At no point in the process did I feel like anyone in the dealership was playing games or trying to talk me into something I didn't want. No high pressure sales tactics, no bait and switch, just a great experience all around. I normally don't take my cars to the dealer for service, but I have been so impressed with Honda of Burleson that I'm willing to reward them with my business. I'll follow up in a couple of months after my first oil change. More

Thanks Robert Cassell for the Excellent service. Everyone at Honda of Burleson are very friendly, Not snobby at all!I have given the 5 star ratings because i feel they deserve it! And before we left with the at Honda of Burleson are very friendly, Not snobby at all!I have given the 5 star ratings because i feel they deserve it! And before we left with the car Robert Cassell took me and introduced me to the manager and he was a very nice guy and pulled some strings so we were able to get the car we wanted. We will be back for all of our servicing,and when its time to trade in! Honda of Burleson Rocks! More

I have rated this dealership so highly because of the excellent experience I had with their staff as a whole, particularly with Ben and Chris. It was the easiest car buying experience I have ever had. excellent experience I had with their staff as a whole, particularly with Ben and Chris. It was the easiest car buying experience I have ever had. The drive from Houston was definitely worth it. Just moments after I pulled into the dealership, I was taken to my car which was personally reserved for me and already had the spoiler installed that I requested. I was so impressed! It made me feel like a rock star. Ben was so kind and genuine - he really has a true passion for customer service. That alone was the biggest seller for me! Chris was also such a gentleman and made me feel at ease with not an ounce of pressure. All pertinent information was explained to me very thoroughly without boring me to tears and taking all day, which was a pleasant surprise from my last car buying experience in Houston eight years ago. Without a doubt, I will certainly recommend Honda of Burleson to my friends and family. After hearing about my experience, I know they will also feel that the drive from Houston is well worth it. Thank you SO much for creating and maintaining a truly world-class dealership with a phenomenal team. :) More

Everyone is so friendly and nice. The gentleman that we bought our Accord from 8 months ago also made a point to come by and say hello. Also the nicest restrooms that are always clean. bought our Accord from 8 months ago also made a point to come by and say hello. Also the nicest restrooms that are always clean. More