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Burleson Honda

Burleson, TX

3.0
786 Reviews

632 N. Burleson Blvd.

Burleson, TX

76028

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786 Reviews of Burleson Honda

December 09, 2022

Douglas Taylor was the salesman who helped me get out of my lease and go back to financing like I was doing before. He and his team at Burleson Honda all bent over backwards for me and helped me out in a ma More

by Sparkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Taylor, Felix Santos
October 17, 2022

Purchased a brand new 2021 Honda CRV a year and half ago. On 10/14/2022 we were driving down the highway when the sunroof exploded. Nothing struck it, there was no previous damage, there was no extreme tempe More

by s.peacock1978
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
The 2 year veteran with all the knowledge.
October 08, 2022

They are the best dealership to deal with. They treat you like family and not a customer. They go above and beyond. It’s the greatest experience ever!! They don’t pressure but try to accommoda More

by One happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janett and Yarda are awesome sales people that need to also be recognized for their out standing customer service!!, Felix Santos, Dee Alexander
September 06, 2022

I recently purchased a 2019 Toyota Tacoma from Bryan Rojas at Burleson Honda. He was very professional and helped me get the best deal. I love my new truck. I have heard great things about the servic More

by April.mccalib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rojas
August 16, 2022

This has to be the worst experience I have ever had. I called to express my concerns to one of the sales managers (Sergio) about the entire process of buying a vehicle from them and the sales manager st More

by Floydb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio
August 12, 2022

My family has bought over 6 vehicles from them and done all sorts of repairs always show you the full reason on why repairs are the way they are and will help you anyway they can. As long as I am able I wi More

by andrew.butler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Alexander
July 21, 2022

John was very friendly and efficient. He made it easy to get our new car. He made everything happened that we asked for. Thank you all! More

by Gbarnes0258
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
July 08, 2022

They added 7000 to price quoted in internet and phone! ! Also did not offer trade value discussed!! Then sales manager tried to justify huge addition my talking semantics and rearranging numbers!! Never tr More

by Wes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember sales managers name. He said it very fast and moved in to pressure tactics , Danny Oestreicher
June 24, 2022

Be careful they will lie. They pulled our credit after we told them not to. I reached out to the GM Mike Rasmussen who stated he will not correct anything. Mike has been rude More

by Austinhatford
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rasmussen
Jun 30, 2022 -

Burleson Honda responded

Austin, it is impossible for us to obtain your credit information without you providing it to us. We addressed all parties involved, somewhere in the transaction you provided the information for our team to pull credit. We would never pull anyone's credit if they weren't interested in purchasing a vehicle, and it's not uncommon for a customer not wanting to commit without us getting a commitment from the bank regarding payment and rate.

June 07, 2022

Absolutely the worst experience I’ve ever had at a dealership very bad service. I bought a 2010 Jeep Wrangler on 5/14/22 and got to pick it up on 6/4/22 because they had to fix a minor issue they woul More

by Mattieboy0101
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Burleson location young guy , Kevin Baker
Jun 30, 2022 -

Burleson Honda responded

Mattieboy, we do our best to service our vehicles to be in best shape possible & sometimes we have to send a vehicle to their manufacturer for repairs. Looking at your deal, you purchased a used 2010 Jeep wrangler with over 100,000 miles & we can't predict when issues are going to arise. Please contact me directly if there is anything I can help you with. Andie Villalobos 817-782-8611

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