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Burleson Honda
Burleson, TX
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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785 Reviews of Burleson Honda
October 17, 2022
Purchased a brand new 2021 Honda CRV a year and half ago. On 10/14/2022 we were driving down the highway when the sunroof exploded. Nothing struck it, there was no previous damage, there was no extreme tempe On 10/14/2022 we were driving down the highway when the sunroof exploded. Nothing struck it, there was no previous damage, there was no extreme temperature change. Did some research on this and it was learned that this is an issue Honda has known about and there is actually a class action lawsuit in court against them about this issue. I called service at Burleson Honda and was advised that in all 2 years' experience this service advisor has had, he has never heard of that and that I needed to make a claim with my insurance. This is not an accident, nothing hit our sunroof. This is a manufacturer issue with Honda! Yet you leave your customer with the cost of repair for your shotty equipment. I will not take my car back to Burleson Honda for something as small as an oil change. Your experts with all those years of experience need to do some research about the products they represent. More
by s.peacock1978
Employees Worked With
The 2 year veteran with all the knowledge.
October 08, 2022
They are the best dealership to deal with. They treat you like family and not a customer. They go above and beyond. It’s the greatest experience ever!! They don’t pressure but try to accommoda They treat you like family and not a customer. They go above and beyond. It’s the greatest experience ever!! They don’t pressure but try to accommodate your wants and needs. I highly recommend BURLESON HONDA❤️❤️❤️ More
by One happy customer
Employees Worked With
Janett and Yarda are awesome sales people that need to also be recognized for their out standing customer service!!, Felix Santos, Dee Alexander
September 06, 2022
I recently purchased a 2019 Toyota Tacoma from Bryan Rojas at Burleson Honda. He was very professional and helped me get the best deal. I love my new truck. I have heard great things about the servic Rojas at Burleson Honda. He was very professional and helped me get the best deal. I love my new truck. I have heard great things about the service department. I plan to bring it back to Honda of Burleson for oil changes. More
by April.mccalib
Employees Worked With
Bryan Rojas
August 16, 2022
This has to be the worst experience I have ever had. I called to express my concerns to one of the sales managers (Sergio) about the entire process of buying a vehicle from them and the sales manager st I called to express my concerns to one of the sales managers (Sergio) about the entire process of buying a vehicle from them and the sales manager started an argument with me. Very unprofessional and disappointing. More
by Floydb
Employees Worked With
Sergio
August 12, 2022
My family has bought over 6 vehicles from them and done all sorts of repairs always show you the full reason on why repairs are the way they are and will help you anyway they can. As long as I am able I wi all sorts of repairs always show you the full reason on why repairs are the way they are and will help you anyway they can. As long as I am able I will always use the Honda of Burleson. More
by andrew.butler
Employees Worked With
Dee Alexander
July 08, 2022
They added 7000 to price quoted in internet and phone! ! Also did not offer trade value discussed!! Then sales manager tried to justify huge addition my talking semantics and rearranging numbers!! Never tr ! Also did not offer trade value discussed!! Then sales manager tried to justify huge addition my talking semantics and rearranging numbers!! Never trust someone who is condescending and repeats same thing over instead of dealing with difference. I have not been so insulted since I was in my 20's!!! More
by Wes
Employees Worked With
Do not remember sales managers name. He said it very fast and moved in to pressure tactics , Danny Oestreicher
June 24, 2022
Be careful they will lie. They pulled our credit after we told them not to. I reached out to the GM Mike Rasmussen who stated he will not correct anything. Mike has been rude They pulled our credit after we told them not to. I reached out to the GM Mike Rasmussen who stated he will not correct anything. Mike has been rude this whole time, when it was his employees who lied. More
by Austinhatford
Employees Worked With
Mike Rasmussen
June 07, 2022
Absolutely the worst experience I’ve ever had at a dealership very bad service. I bought a 2010 Jeep Wrangler on 5/14/22 and got to pick it up on 6/4/22 because they had to fix a minor issue they woul dealership very bad service. I bought a 2010 Jeep Wrangler on 5/14/22 and got to pick it up on 6/4/22 because they had to fix a minor issue they wouldn’t tell me what it was. They couldn’t even fix it they had to send it to a Jeep dealership and they fixed it. When I finally picked it up on a Saturday the stereo didn’t work but it did just fine when I test drove it in 5/14/22. So my salesman said I’d have to drop it off tomorrow 6/8/22 so they can look at it but xxxx I’m afraid they’ll have it for another week or two. This place was the worst car buying experience I’ve ever had and I’m 45 years old my salesman was Kevin and he acted like I was a pain in his xxx when I went to pick it up and the radio didn’t work he walked off shaking his head and said I would have to take it back sometime this week which ended up being tomorrow the eighth but I’m not quite sure I even want to drop it off now it has been a very bad experience and my salesman did not have the best attitude he made it seem like he just wanted me to take the jeep and leave him alone so I think I’m just going to keep my jeep and end up spending a little bit of money and having a stereo shop put a stereo in it for me just to avoid all the waving around and not having my jeep I’m not saying all of the salesman’s or like this but I would definitely not use Kevin More
by Mattieboy0101
Employees Worked With
Kevin Burleson location young guy , Kevin Baker
