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Burdick Mazda

Syracuse, NY

4.8
221 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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221 Reviews of Burdick Mazda

August 19, 2024

Steve was very helpful with the purchase of my new Mazda CX-90. He went above and beyond to get me the best deal possible. He even came in on his day off since that was the only day I could come in. Thank y More

by Ganley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 21, 2024 -

Burdick Mazda responded

We're delighted to hear that Steve went above and beyond to assist with your Mazda CX-90 purchase at Burdick Mazda. Thanks for sharing your positive experience! Enjoy the new ride!

August 16, 2024

Excellent sales staff - attentive, knowledgeable, efficient. Ms. Hoke did a fine job, better than other dealerships. More

by Rjsteinmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Aug 19, 2024 -

Burdick Mazda responded

We're delighted to hear that our team at Burdick Mazda provided you with excellent service! Thanks for the positive feedback!

August 16, 2024

Very well-organized, excellent staff and experts. Everything was done as scheduled. Thank you for your great job! More

by Mahdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All are great!
Aug 19, 2024 -

Burdick Mazda responded

Thank you for the kind words! We're delighted to hear that our team at Burdick Mazda provided a well-organized and timely experience. We appreciate your support!

August 12, 2024

Everything was FINE ! From the 'check-in' people, to the time it took to do the job. More

by ncysharpe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Aug 13, 2024 -

Burdick Mazda responded

Thank you for your review! We're glad you had a positive visit and we look forward to seeing you next time. - Burdick Mazda

August 08, 2024

Excellent Customer Service Shoutout to the advisor and everyone else who helped get my car serviced More

by Niko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittnee
Aug 08, 2024 -

Burdick Mazda responded

Niko, thanks for the shoutout! We're glad to hear our team at Burdick Mazda provided excellent customer service during your visit. Safe driving!

August 07, 2024

We had a wonderful experience with Zen LaPointe at this dealership! He was Knowledgeable and Kind, and made buying my daughter’s first car to take to college a comfort and joy knowing she will be safe! More

by sarahecomstock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zen Lapointe
Aug 08, 2024 -

Burdick Mazda responded

Thank you for sharing your wonderful experience with Zen and the team at Burdick Mazda! We're delighted to hear that buying your daughter's first car was a positive and reassuring process. Safe travels to her as she heads off to college!

August 04, 2024

Staff always greets me and nice atmosphere in waiting room. Text updates for reminder for appointments More

by mihoko.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 05, 2024 -

Burdick Mazda responded

Thanks for the positive feedback! We're glad to hear you enjoy the atmosphere and find our text updates helpful at Burdick Mazda. We look forward to seeing you again soon!

August 04, 2024

Buying a new car was an enjoyable experience with Jim C. as my salesman. I was happy with the final price I had to pay after my trade-in and picking up my car was a delight. He made everything so easy, even More

by bjmoleski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
Aug 05, 2024 -

Burdick Mazda responded

bjmoleski, we're delighted to hear that Jim C. made your car-buying experience enjoyable at Burdick Mazda! Enjoy your new 2025 Chevrolet Trailblazer and thanks for the kind words!

August 02, 2024

I like Burdick Mazda! My only complaint is I was supposed to be called when my car was ready. I sat there for nearly two hours until I happened to turn around and see my More

by e_h_evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 06, 2024 -

Burdick Mazda responded

Thank you for sharing your experience with Burdick Mazda! We're glad to hear you like our service, but we apologize for the communication oversight. We'll address this issue to ensure it doesn't happen again in the future.

August 01, 2024

Very professional. Asked questions regarding our needs and listened to our answers. Very knowledgeable and was able to get us into a car that not only fit our needs, More

by Joand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 02, 2024 -

Burdick Mazda responded

Joand, we're delighted to hear that our team at Burdick Mazda provided such a professional and attentive experience. Enjoy your 2024 Hyundai Tucson, and thank you for the referrals!

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