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Burdick Mazda

Syracuse, NY

4.8
177 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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177 Reviews of Burdick Mazda

June 02, 2024

Average service, don't really understand my bill now but wasn't given any clarity when picking up my car. Full circle service report card is put in bill as performed but the sheet is completely incomplete a More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadyn, Santiago
May 31, 2024

They always have time to make an appointment that meets my schedule. The use of a video review of your car inspection by the technician is great. You see what he see!! More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Jun 03, 2024 -

Burdick Mazda responded

We're glad to hear that our flexible scheduling and video reviews have made your experience at Burdick Mazda a positive one. Thanks for sharing!

May 29, 2024

Service rep friendly and responsive. Easy to make an appointment online. Service was done quickly and then I was on my way. More

by tinamaeder5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
May 29, 2024 -

Burdick Mazda responded

Tina, we're glad to hear you had a smooth and efficient experience with our service team at Burdick Mazda! Thanks for sharing your feedback!

May 24, 2024

A quick and smooth transaction. Friendly and knowledgeable staff willing to go the extra mile More

by timothyloomis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dutterer, Marcos Diego
May 27, 2024 -

Burdick Mazda responded

Hi Timothy! Thank you so much for your kind words! We're thrilled to hear you had a quick and smooth transaction with us at Burdick Mazda. Our staff takes great pride in being friendly and knowledgeable, and it's wonderful to know that their efforts made a positive impact on your experience.

May 22, 2024

Brittnee was very professional, knew exactly what to do and yet very friendly and courteous. In fact the staff at the service desk were all pleasant. Each time I have had a good experience. The only thi More

by bruel6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittnee
May 22, 2024 -

Burdick Mazda responded

We're glad to know that you had a positive experience with Brittnee and our service team at Burdick Mazda. We appreciate your feedback about the car wash, it's definitely something we'll take into consideration for future improvements. Thanks for choosing us!

May 21, 2024

I was actually at the Chevy dealership, I’m very happy with everything so far. More

by amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Steele and Adam
May 22, 2024 -

Burdick Mazda responded

All of us at Burdick Mazda are happy to see this wonderful feedback! Thank you, Amy!

May 16, 2024

I found Sal to be very helpful and friendly. He was able to answer all my questions and went out of his way to even set the same radio station in the truck I was interested in as mine. I had a More

by peryeadj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brancaccio Salvatore
May 17, 2024 -

Burdick Mazda responded

We're delighted that Sal and our team at Burdick Mazda were able to provide you with a top-notch experience! We appreciate your feedback about the extra mile he went for you. Enjoy your 2024 Ram 2500 pickup, and we look forward to assisting with any future vehicle purchases!

May 10, 2024

Ryan at Burdick Nissan was fantastic to work with, I lease my vehicle 3 years ago and now I'm purchasing it. Hes very efficient and customer oriented. Whole process to 15 minutes. The Finance person who More

by chasroff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Haynes
May 10, 2024 -

Burdick Mazda responded

We're delighted to know that Ryan and the team made your recent experience here at Burdick Mazda a smooth one. Thanks for the review and please don't hesitate to reach out if there's anything else we can do for you!

May 10, 2024

The employees there are great and respectful and very polite to me. I appreciate all the help I receive. More

by jlongo1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
May 13, 2024 -

Burdick Mazda responded

Thanks for the kind words! We're glad to know our team at Burdick Mazda was able to provide you with a great experience.

May 03, 2024

My salesman Julien was attentive, knowledgeable, and kind. He carefully considered my requirements and preferences, responding to all of my inquiries and assisting me in sorting through the available po More

by ralphydior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Woodson
May 03, 2024 -

Burdick Mazda responded

We're delighted to know that Julien and our team at Burdick Mazda were able to provide you with a hassle-free car-buying experience. We always strive for this kind of service, so it's great to hear we hit the mark! Thanks so much for your recommendation and please don't hesitate to reach out if there's anything else we can do for you!

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