Burdick Chevrolet Buick GMC
Cicero, NY
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130 Reviews of Burdick Chevrolet Buick GMC
I was very pleased with my car buying experience with Jim Casey. He was very helpful and informative and assisted with my tech issues. I was very pleased with the price of my new car and the price offered on Casey. He was very helpful and informative and assisted with my tech issues. I was very pleased with the price of my new car and the price offered on my trade-in. There was never any pressure. I have purchased many cars from Burdick and have always been happy with my cars and their service. I love my new Trailblazer - beautiful on the inside and out and easy to operate and drive. More
I was dissatisfied with the service. My steering wheel needed replacing under warranty and it needed to be ordered. I waited weeks for a phone call and never got one so I called and it w My steering wheel needed replacing under warranty and it needed to be ordered. I waited weeks for a phone call and never got one so I called and it was in. At the appointment to get it replaced I got a call the new wheel was defective, was told it would be 7 to 10 days we’ll call you. I waited a few weeks and called parts, the wheel was in (no call again). Got an appointment and dropped the car at 8:15am. At 4 I called to check status and person that took the call couldn’t get hold of anyone in service and stated someone would call me back. No phone call so I called back at 5:15 because they close at 6 and after several minutes on hold was told the car is done. To top everything off I was asked if I wanted a complimentary car wash which I did but it was never done. The communication was non existent. More
Repair after repair. Get some better service technicians who don't break other parts on car after a different repair. Get some better service technicians who don't break other parts on car after a different repair. More
Working with Cam was, as usual, a great experience. He was able to schedule my appointment at a convenient time. After reviewing the issue, Cam was able to reach out to my warranty company and worked w He was able to schedule my appointment at a convenient time. After reviewing the issue, Cam was able to reach out to my warranty company and worked with them to approve the work needed. Cam found that the necessary parts were available and scheduled the needed repair. Cam kept me up to date with everything going on, and assured me that if a rental vehicle was needed, it would be arranged. Thankfully no rental was needed. The repair was completed before the end of day and a shuttle was scheduled to pick me up from work and come back to the service station to pick up my car. This was the second time a repair was needed. Both times they were handled in very professional manner. I would recommend to all Chevy/GM vehicle owners to not hesitate to bring their vehicles here for any type of work. More
My family have purchased chevys for a long time. Roy Heath is the best. Car salesman will always have a stigma but Roy goes above and beyond to make you happy and feel like you got the best deal. Lo Roy Heath is the best. Car salesman will always have a stigma but Roy goes above and beyond to make you happy and feel like you got the best deal. Love my new Equinox. Thank you Roy More