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Buddy Chevrolet - Service Center

Decatur, GA

4.1
37 Reviews

37 Reviews of Buddy Chevrolet - Service Center

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March 21, 2025

I like the professionalism of the service agent and the professionalism of the mechanics. I will most definitely be referring my friends and associates to Buddy Chevrolet. More

by GREENADONNIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated the professionalism of our service agents and mechanics. Your referrals mean a lot to us, and we look forward to assisting you and your friends at Buddy Chevrolet in the future. Thank you for choosing us! Sincerely, the Team at Buddy Chevrolet

March 21, 2025

I love the service it always good sometimes I have to wait 2 hours but I wouldn’t go anywhere else More

by 1962CDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Buddy Chevrolet. We're glad to hear that you love our service, and we understand that the wait time can be a bit long at times. We are constantly working to improve our efficiency. We look forward to serving you again on your next visit! Sincerely, the Team at Buddy Chevrolet

March 18, 2025

Upfront and honest about the waiting time. Thr was ready within an hour. Good job More

by BROGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Buddy Chevrolet responded

Thank you for the great review! We're glad that our service team at Buddy Chevrolet did a fantastic job and that you found them to be upfront and honest about the waiting time. It's great to know that your vehicle was ready within an hour. We appreciate your support and look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

March 14, 2025

I had great experience and Anthony in the service department was so helpful!!! I look forward to coming back as I have been a customer for over 10 years . The change is working . Keep up the good wor More

by SJACK0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Anthony in our service department. Your loyalty over the past 10 years means a lot to us at Buddy Chevrolet, and we’re excited to continue serving you. We appreciate your kind words and look forward to your next visit! Sincerely, the Team at Buddy Chevrolet

March 13, 2025

The saleswoman Chante was great! The dealership was great. The car is a very cool car. Thanks More

by marcusladside77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaquan Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Amoah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chante Arnold
Mar 13, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Marcus! We're thrilled to hear that you had a great experience with Chante and that you love your new car. At Buddy Chevrolet, we strive to provide excellent service and we're glad you felt that. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

March 10, 2025

My Service was fantastic everyone very helpful. Will return for service on my Colorado pickup More

by bhurstjrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team at Buddy Chevrolet. We look forward to seeing you again for service on your Colorado pickup. Safe travels until then! Sincerely, the Team at Buddy Chevrolet

March 10, 2025

Car was in service no update was given. Had vehicle towed home due to lack of communication and battery was dead with windows down and that is not how car was received. Very disappointing s More

by BKEIRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Marotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquan Kerr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience. We understand your frustration regarding the lack of communication during your service at Buddy Chevrolet and the issues you faced with your vehicle. We appreciate your feedback, as it helps us improve our standards and services. Your satisfaction is important to us. Sincerely, the Team at Buddy Chevrolet

March 08, 2025

ML had amazing service from the moment I pulled up. The experience was great. 10/10 More

by CIERRAJTHOMAS911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.L
Mar 08, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Buddy Chevrolet. Your satisfaction is our top priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

March 08, 2025

Everyone was so nice, they really took care of me and my daughter. Feel like I gained another addition to my family. We both left with nice cars and very satisfied. Would definitely recommend. More

by nikkiya.bethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Upchurch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Marotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquan Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Amoah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tabitha Handley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorrell
Mar 09, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Nikkiya! We're thrilled to hear that you and your daughter felt well taken care of during your visit to Buddy Chevrolet. It's great to know you both left with nice cars and are satisfied with your experience. We appreciate your recommendation and hope to see you both again soon! Sincerely, the Team at Buddy Chevrolet

March 08, 2025

Chris the Mechanic provided a great prompt service ! When issue was identified, he did not hesitate to check for parts and proceed with the repair. This was very much appreciated ! More

by ACROCKS
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Banker
Mar 09, 2025 -

Buddy Chevrolet responded

Thank you for your kind words about your experience at Buddy Chevrolet! We're delighted to hear that our mechanic was able to provide prompt service and efficiently handle your repair. Your feedback is greatly appreciated, and we hope to assist you again in the future! Sincerely, the Team at Buddy Chevrolet