Bryan Subaru

I loved Briana T who helped me. She was like the girl next door. Very knowledgeable & able to explain things to me so I understood. Also, the cashier was fun. Loved their nails. lol She was like the girl next door. Very knowledgeable & able to explain things to me so I understood. Also, the cashier was fun. Loved their nails. lol More

Worst car buying experience. Battery was dead when I went to see the car. They couldn’t find the keys . Dealership was dirty and ripped old office furniture. Should have walked a Battery was dead when I went to see the car. They couldn’t find the keys . Dealership was dirty and ripped old office furniture. Should have walked away. I have had problems with the car since I drove it off the lot. Only one of which they covered after having to bring it back twice and then having it for two weeks. It’s going to cost $1400. Saying I should have bought an extended warranty. I drove it less than 100 miles. Definitely not the “customer centric” experience they advertise. Dismissive and condescending More

Richard was very knowledgeable and helpful. The dealership is always very clean and offers nice snacks! The dealership is always very clean and offers nice snacks! More

I was pretty upset to find out i needed a $700 repair of what I thought should be a warranty issue. My service advisor Brianna walked me through it - actually calling before my scheduled appointment- and he what I thought should be a warranty issue. My service advisor Brianna walked me through it - actually calling before my scheduled appointment- and helped make sure i got the claim set up with Subaru america. Then they handled my oil change and replaced a bulb at no charge because they knew i was upset. Long story short - Subaru America came through and is reimbursing the repair, which wouldn’t have happened if Brianna hadn’t helped me to set that up. I bought the car from another dealer (in texas) with whom i’ve done business for 15+ years but i was treated just as well here at Bryan, on only my 2d visit. More

Oil change and 12,000 mile service in about an hour. Great. As I expected. Great. As I expected. More

I’ve always been pleased with the service at Bryan Subaru. I especially appreciate the ride home and back with the ride to and from home if the job takes longer than I am able to wait. Richard is alwa Subaru. I especially appreciate the ride home and back with the ride to and from home if the job takes longer than I am able to wait. Richard is always attentive and easy to talk with. More

They were all very helpful and made my experience easy. They were kind and quick! They were kind and quick! More

Smooth transition Great service Very knowledgeable and helpful Definitely would recommend Bryan Subaru for a new car purchase and helpful Definitely would recommend Bryan Subaru for a new car purchase More

My problem was very complicated. Bri was very helpful with all of the parts that was included. I will continue to use them in the future. Bri was very helpful with all of the parts that was included. I will continue to use them in the future. More

Everything was great. The repaired a tire that I happened to think would need to be replaced. The repaired a tire that I happened to think would need to be replaced. More