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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
554 Reviews

554 Reviews of Bryan College Station Toyota - Service Center

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October 16, 2024

Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khurram Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

October 16, 2024

Very friendly knew their pro cuts , timely manner i answering questions , thanks good business linda More

by MADAMKAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience! It’s wonderful to hear that our team was friendly, knowledgeable about our products, and prompt in answering your questions. Providing great service is what we aim for, and your feedback reassures us that we’re on the right track. We truly appreciate your business & hope to see you back for your next service!

October 16, 2024

All of the service reps that I have used have done a fantastic job. Very good experiences. More

by rwsharum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bryan College Station Toyota responded

It’s great to hear that you’ve had such positive experiences with our service team! Knowing that our reps consistently do a fantastic job means the world to us. We’re grateful for your trust and happy to provide service that leaves you satisfied every time. Thank you so much for sharing your feedback!

October 15, 2024

Toyota has fast service, friendly employees and prompt when arriving. I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive. More

by L_KUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that our fast service and friendly staff made your visit a positive one! Knowing that you felt welcomed and appreciated as soon as you arrived means a lot to us. Our team takes pride in making each experience special, and it’s wonderful to see that reflected in your feedback. We can’t wait to welcome you back!

October 15, 2024

Very respectful and caring. He was very knowledgeable and caring. Gave us some advice on seeking a body shop for repairs they could not do. More

by sagairish
Recommend Dealer
Yes
Employees Worked With
Can't remember his name.
Oct 16, 2024 -

Bryan College Station Toyota responded

It truly warms our hearts to know how much our team member’s kindness and expertise meant to you. We understand how stressful vehicle repairs can be, and we’re so glad he could provide some peace of mind with his thoughtful advice on finding a body shop. Your experience matters to us, and we’re here to help whenever you need it!

October 14, 2024

Got 4Runner in for first oil change and routine maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything w More

by JDKITCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We're glad to hear that your 4Runner's first oil change and routine maintenance went smoothly and that Tanner's efficiency and attention to detail stood out during your visit. We appreciate your patience with the brief wait and are thrilled to know you recommend our service. Looking forward to helping you keep your vehicle running at its best!

October 14, 2024

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

by umpquanutsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!

October 13, 2024

Tanner is very professional and a pleasure to do business with. I will continue to work with him in the future. More

by VCINDI7869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

It's fantastic to hear that Tanner provided you with such a positive experience! We’re glad to know he made your visit enjoyable and professional, and we look forward to continuing to assist you in the future. Thank you for sharing your feedback!

October 13, 2024

Prompt service and had a great advisor. I was in and out in 45 min More

by alexsaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylee Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

We're delighted to hear that you had a great experience with us and that our prompt service and advisor made your visit quick and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 12, 2024

I’ve been in the Auto industry for 35 years (retired) and the speed, efficiency and customer service at BCS Toyota is something I have never seen before. Great job, I’ll be back! And special thanks too Bobby More

by mikine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

Coming from someone with 35 years in the auto industry, your praise means a lot to us! We're thrilled to hear that our speed, efficiency, and customer service stood out, and we're delighted Bobby Hall made your visit seamless. We’re committed to maintaining that level of service, and we look forward to welcoming you back in the future. Thank you for sharing your experience!

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