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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
519 Reviews
Call Service Center (979) 776-0404

519 Reviews of Bryan College Station Toyota - Service Center

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April 30, 2025

The service department was very efficient and they do a good job. They explained everything. More

by BEBTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Bryan College Station Toyota responded

Thank you for the 5-star review! We are glad to hear our service team was efficient and communicative throughout your visit. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 30, 2025

Dealer prohibits customers to legally carry CHL under Texas laws, but fails to provide armed security/police. Dealer also double books appointment times, oil change shouldn't take an hour. More

by Toy Yo TA Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Latham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear about your concerns and understand how they could impact your experience. Your input regarding scheduling and facility policies is important and will be shared with management for review. We appreciate you bringing this to our attention. Customer Relations Manager customerservice@purdygroupusa.com

April 30, 2025

My service experience was great. I dropped my car off early and received a ride to work via the shuttle. The work was done in a timely manner and everyone was very pleasant. Job well More

by SKB0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad everything went smoothly—from the early drop-off and shuttle ride to the timely service. We appreciate your kind words and look forward to helping again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 28, 2025

Excellent service and support from Heather Beran, Bryan College Station Toyota. Delivered the vehicle as informed. More

by Reji PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather provided excellent service and support and that your vehicle was delivered as promised. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 28, 2025

The service team was very fast, courteous, & pleasant, cheerful, help full, reasonable pricing, clean waiting area & restroom More

by bdbean1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad that the service team provided fast and courteous support and that you enjoyed the clean and comfortable environment. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 27, 2025

Heather listened to my concerns about my vehicle. When all was said and done she saved me alot of money on my vehicle by really looking into the matter. More

by TOOTHFAIRYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Heather took the time to listen and help find the best solution for you. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 27, 2025

Service was excellent. Dustin was great answering my questions. He was professional and helpful. I w More

by YORDANOSBISRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Dustin provided professional and helpful service during your visit. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 25, 2025

On time and as promised. Clear communications and the rest of this is to satisfy the 15 word minimum... More

by JDW81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad everything was completed on time, and communication was clear throughout your visit. We appreciate your support! Customer Relations Manager customerservice@purdygroupusa.com

April 25, 2025

I had a good experience with getting my car fixed. The work they did looked good. Justin was also very nice the entire time I interacted with him whether it was through phone calls, emails, or in pers More

by kaylabrock159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad the repairs met your expectations and that Justin provided great communication throughout the process. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 25, 2025

Polite, responsive and on time. A pleasant experience. Consistent performance. Long time customer. Will return. More

by THESTIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Bryan College Station Toyota responded

Thank you for your continued loyalty! We are glad to hear your experience was pleasant and consistent. We look forward to welcoming you back again! Customer Relations Manager customerservice@purdygroupusa.com

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