Back

Bryan College Station Toyota - Service Center

Bryan, TX

4.8
352 Reviews

352 Reviews of Bryan College Station Toyota - Service Center

Sort by
September 27, 2024

Heather was very helpful with my daughter who is a student at TAMU. I feel like I can trust Toyota when I send her there to get service. More

by jprilop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Bryan College Station Toyota responded

It’s heartening to hear that Heather provided such helpful support for your daughter! Trust is essential when it comes to car service, especially for a student, and it’s wonderful that you feel confident sending her to us. Heather's assistance not only reflects her dedication but also the dealership's commitment to customer care. Thank you for sharing your experience; it’s great to know we have gained your trust! We promise, your daughter is in good hands!

September 27, 2024

Bobby is a great serviceman he always goes above and beyond what he has to do he treats me with kindness and respect i always tell people to go to Bobby More

by riderswife3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khurram Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Bryan College Station Toyota responded

It’s heartwarming to hear how much you appreciate Bobby and his exceptional service! His dedication to going above and beyond while treating customers with kindness and respect is truly commendable. Thank you for recommending him to others—your support means a lot to us. If you need anything else, feel free to reach out!

September 26, 2024

BCS Toyota Service Rep HEATHER is who made the difference for me at this business. Hands down. Punctual. Thorough. Professional. My purchase was regular maintenance matters for my 2022 Toy Corolla. However, More

by jpkay.0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Bryan College Station Toyota responded

Your positive experience with Heather at BCS Toyota really stands out! Her punctuality, thoroughness, and professionalism clearly made a significant impact during your service visit. It's commendable that you educate yourself about your vehicle, and it's great that she was able to answer all your questions. We work very hard to keep our dealership clean, and we thank you so much for acknowledging that. Thank you for highlighting Heather's exceptional service; it’s clear she went above and beyond! We hope to see you back for your next service!

September 26, 2024

Great customer service! Keeps the process simple and smooth! He also knows his vehicle specs and keeps customers informed! More

by Chey123rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you for the fantastic feedback! We're so glad to hear that the experience was smooth and informative, and that our team member’s knowledge added to your satisfaction. Providing clear and simple service is what we strive for, and we’re thrilled it made a difference. We appreciate you choosing us!

September 26, 2024

Bobby Hall always takes care of me! This Is my third Camry at this dealership bc Of the service! Thank you, Jana Cogswell More

by JANALEAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All great!
Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you, Jana, for your continued trust in us! We're so glad to hear that Bobby Hall has been taking great care of you and that you've had such positive experiences with our service. Congratulations on your third Camry, and we look forward to helping you for many more! We truly appreciate your loyalty!

September 26, 2024

Jesse was great! The transition to a Toyota was so much easier because of his skill. He even helped us program our radio and SiriusXM. Thank you for his training!! More

by 1976RHALL
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Jesse made your transition to a Toyota so smooth and easy. It’s great that he went the extra mile to help with programming your radio and SiriusXM! We truly appreciate your kind words and will be sure to pass them along to Jesse. Thank you for choosing us, and we look forward to serving you again!

September 25, 2024

Great work and quick finish. Workers are efficient and do know their jobs. Ron us always pleasant to deal with. More

by SHARON.BANISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear that the work was completed quickly and efficiently. It's great to know that Ron’s pleasant demeanor added to your positive experience. We appreciate you taking the time to share your thoughts and look forward to assisting you again!

September 25, 2024

Dealing with this dealership has been a fantastic experience. The staff is professional, friendly, and knowledgeable. They made the entire process smooth and stress-free. Highly recommend! More

by NIKE2020OFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that your experience with us was fantastic! Providing professional, friendly, and knowledgeable service is always our goal, and we’re thrilled that it made the process smooth and stress-free for you. Thank you for the high recommendation—we truly appreciate it and look forward to assisting you again in the future!

September 25, 2024

Everything was good just took longer than expected but it wasn’t an issue with me More

by MKPRESTON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Bryan College Station Toyota responded

We appreciate your understanding and feedback! While we're glad everything went well, we apologize for the longer-than-expected wait. It's great to hear it wasn’t an issue for you, but we’ll continue working on improving efficiency. Hope to see you back for next service!

September 25, 2024

Best service department by far! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! More

by kzuniga1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you so much for the kind words! We're thrilled to hear that Tanner, Tony, Manny, Bobby, and Carey have made such a positive impact on your experience. We always strive to provide the best service, and we'd love to earn that last star! Please feel free to let us know if there's anything we can do to make your experience even better—we’re here to help!

...
27
...