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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
354 Reviews
Call Service Center (979) 776-0404

354 Reviews of Bryan College Station Toyota - Service Center

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October 26, 2024

I'm very satisfied with the service administered by my service rep Carey. She's been my service rep for several years. She's kind and knowledgeable. More

by ANTHONYEJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Bryan College Station Toyota responded

It’s wonderful to know that Carey has been such a valuable service rep for you! Her kindness and expertise really shine through, and we’re grateful to have her on our team. Thank you for sharing your experience, and we look forward to continuing to serve you!

October 26, 2024

I’m very pleased with my service. Tony is very nice and professional. I’m in and out quickly. More

by SHERRIESCHEPIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that you’re pleased with your service! Tony is a true asset to our team, and we are glad he made your visit quick and pleasant. We always aim to provide efficient service, and your feedback means a lot to us. Looking forward to seeing you again!

October 25, 2024

More personal than in the past. More personal as service was with Atkinson Toyota. Nice job. More

by macure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Bryan College Station Toyota responded

Hearing that you found our service more personal is fantastic! We aim to create meaningful connections with our customers, much like you have experienced before. Thank you for the kind words—your feedback truly inspires us to continue delivering great service!

October 25, 2024

I was very satisfied, and the price was reasonable. Carey was very kind and explained the conditions to me very well. More

by yoshi_seki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Bryan College Station Toyota responded

So glad to hear that you had a satisfying experience! Carey always strives to provide excellent service and clear explanations, and I’m thrilled she made a positive impact on your visit. Thank you for sharing your feedback, and we can’t wait to see you again!

October 25, 2024

Replaced battery under warranty saving me 50%, even though the battery had not failed to start the vehicle. Very honest dealer. More

by gsabpear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Bryan College Station Toyota responded

What a relief to save 50% on your battery replacement! It’s great to know that our honesty made a difference for you. We believe in taking care of our customers and ensuring you have a positive experience. Thank you for sharing your thoughts—we’re here for you anytime you need us!

October 24, 2024

This is the third time Dustin was my Service Rep. His is great at helping me keep my Camry Hybrid In top shape. The turn around time was really fast this time; less than an hour. Thanks, BCS Toyota More

by daynal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Dustin has been your go-to Service Rep for the third time! We’re thrilled that he’s been consistently great at keeping your Camry Hybrid in top shape, and we're glad the speedy turnaround—under an hour—made things even smoother for you. Thanks for being part of our BCS Toyota family; we look forward to seeing you again soon!

October 24, 2024

Bobby's responses were much quicker than the speed that the text message reached me. More

by naiyu2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that Bobby was so quick on the draw! We’re glad his responses exceeded your expectations and kept things moving smoothly. Thanks for sharing your experience with us!

October 24, 2024

This dealership was very nice and efficient. Super friendly and inviting. I was in and out very quickly More

by elliegshipman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback! We’re thrilled to hear that you had such a positive experience! It’s great to know our team made you feel welcome and provided efficient service. We’re glad we could get you in and out quickly while still making you feel at home. Hope to see you back for your next service!

October 24, 2024

Mr Russell is a professional and friendly person. He answer all my questions related with my vehicle. Thanks so much Mr Russell. More

by juanamaria.vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear about your positive experience! It’s great to know that Russell was able to answer all your questions and provide friendly, professional service. We'll be sure to share your kind words with him. Enjoy your time with your vehicle, and thank you for sharing your feedback!

October 24, 2024

Howdy! This is the second time I have sent this review in to you at Toyota. More

by NAUTIJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you for reaching out again! We're sorry for any mix-up and truly appreciate your patience. Every review is valuable to us, and we’re grateful you took the time to share your experience with us. If there’s anything more we can assist you with, please don’t hesitate to let us know!

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