Bryan College Station Toyota

The service was very quick. All of the employees were friendly. The waiting area is nice with a selection of beverages. All of the employees were friendly. The waiting area is nice with a selection of beverages. More

this trip was very unusual for me normally this is a relatively smooth interaction.When I picked up my vehicle and was driving out of the parking lot i kept hearing a noise. I stopped and got out and di relatively smooth interaction.When I picked up my vehicle and was driving out of the parking lot i kept hearing a noise. I stopped and got out and did a walk around the truck when I looked at the front drivers tire and wheel I noticed that the front drivers side center cap on the wheel was falling off and bolts were not tightened and one was missing.i took it back and my service advisor jumped in and got the situation rectified. after leaving the dealership i got home and my wife and Iwent to go to the store and she had to put everything back in the glove box from where the cabin air filter had been replaced but the contents of the glove box was just left in the seat for me to deal with. This might be standard Operating Procedures,I don't know. it would seem that quality control was lacking that day. Luckily having a good relationship with my service advisorhe was able to get the wheel issue resolved rather quickly. More

Am always amazed at how efficient the staff is at this dealership. They always greet me and are courteous the entire visit. Great job guys !!! dealership. They always greet me and are courteous the entire visit. Great job guys !!! More

Purchase experience was awesome, James made the deal happen and I’m happy with my purchase. happen and I’m happy with my purchase. More

Carey is always attentive and informative. While the service needs on my vehicle changed at the last minut, Carey was able to determine the best way to get the matter resolved fully. While the service needs on my vehicle changed at the last minut, Carey was able to determine the best way to get the matter resolved fully. More

Every time I go to this dealer, I need to return to fix something they forget to fix at the first attempt. 1. Took my RAV4 with a nail in one tire. They've replaced the wrong tire. I had to return; 2. Af something they forget to fix at the first attempt. 1. Took my RAV4 with a nail in one tire. They've replaced the wrong tire. I had to return; 2. After changing all tires, they recommended alignment. I did and had to return twice and still the car was not proper aligned and I had to take the car to another place; 3. Took my Corolla for first revision, they did not change the oil. I had to wait another hour there; 4. Took my RAV4 for revision, they had to fix a thing due to recall, but they did not calibrate the LTA sensor. When I start driving, I had to return again. So, the last four times I visited this dealer, I had to return right away because they could not fix the basic things. I am considering start servicing my cars in Conroe or other nearby Toyota dealer. More

Always a pleasure working with Keith, especially when he wears his extra special burnt orange button wears his extra special burnt orange button More

Russell is my regular service rep and has always been helpful and professional. Highly appreciate his help. helpful and professional. Highly appreciate his help. More

Still working on some things. Will change our rating when these issues are resolved. Should have some things settled next week. Will change our rating when these issues are resolved. Should have some things settled next week. More

Everything was quick and easy and they were willing to listen to my concerns. I purchased without seeing the actual vehicle and I wasn't disappointed. Everyone was very patient and keep me updated on wha listen to my concerns. I purchased without seeing the actual vehicle and I wasn't disappointed. Everyone was very patient and keep me updated on what was going on at all times. They stepped up to the plate. More