Bryan College Station Toyota

Fast and courteous service personnel. Always keep you informed That is all I have to say Always keep you informed That is all I have to say More

Went in with the infamous weird noise under the hood. I was a little taken back when a repair was done I didn't give authorization on. There was some glitch in their/my phone (Bobby and I could talk to a I was a little taken back when a repair was done I didn't give authorization on. There was some glitch in their/my phone (Bobby and I could talk to anyone else but each other). When I went to check on my vehicle, Bobby assured me that the repair was only done because it fell under warranty. He advised me of a filter needing changing, and he said it's something I can do. A worrisome situation turned out ok. More

Very welcoming and helpful with questions and concerns that may be present. Employees are very respectful and will help with whatever is needed. that may be present. Employees are very respectful and will help with whatever is needed. More

We were disappointed with our first salesperson Trevor. He made several derogatory comments while in the car with my daughter and wife. My daughter is a senior at Texas A&M but does not engage in the rival He made several derogatory comments while in the car with my daughter and wife. My daughter is a senior at Texas A&M but does not engage in the rivalry with UT. My wife asked Trevor why he went to UT instead of A&M since he had lived in Bryan his whole life and he responded by saying that he hated aggies. He also told her he profiled people and would not get in the car with certain people groups to take them on test drives. There were also multiple times during their conversations where he became aggressive in his tone and with what he was saying in my wife and daughters' opinion trying to intimidate them. Other than that, we liked the other salesperson & the sales manage Tomas. They were both very helpful and courteous. The love the car that we purchased and the process through finance went well More

Dealership continues to be efficient and dependable. My experience has been very positive and I feel comfortable leaving my car in your hands. My experience has been very positive and I feel comfortable leaving my car in your hands. More

Overall, I had a very positive experience at Bryan College Station Toyota. Kaleb was responsive, transparent, and provided photos and Carfax immediately. He allowed me to have the vehicle independentl College Station Toyota. Kaleb was responsive, transparent, and provided photos and Carfax immediately. He allowed me to have the vehicle independently inspected, which I appreciated. The financing process with Z was smooth and professional. I’m very happy with my 2013 Sequoia and the loan terms. During the inspection follow-up, there was a minor software/code item detected by private inspector that I was hoping could be addressed before delivery. While it didn’t affect my purchase decision, the communication in that moment could have been handled with a bit more professionalism. That said, the overall experience was solid and professional, and I would recommend the dealership. More

Tanner was great. Got me in early so I could wait for the work without sitting there for hours. Got me in early so I could wait for the work without sitting there for hours. More

Got in and got out. Didn't try to upsell me and took care of exactly what I was needing done with no high pressure to add on. Carey and Bobby have both been great to wor Didn't try to upsell me and took care of exactly what I was needing done with no high pressure to add on. Carey and Bobby have both been great to work with each time I've gotten service at this location! Not sure how it would have gone if I hadn't scheduled and appointment or not arrived at my slotted appointment time but as long as you do that seems to be a quick thing! More

I do not want to write 15 words you electronic bully. I barely opened this survey, you are really pushing your luck. I barely opened this survey, you are really pushing your luck. More

Great service. Price was a little high, but everyone was nice. I liked the guy that I was dealing with. Price was a little high, but everyone was nice. I liked the guy that I was dealing with. More