Bryan College Station Toyota

I will always come back to this Toyota location at Bryan Texas. My sales person John Gray is great as well as Brad George in the finance department. I drove all the way from Oklahoma to purchase a second Texas. My sales person John Gray is great as well as Brad George in the finance department. I drove all the way from Oklahoma to purchase a second car from my salesperson John Gray. He really knows his merchandise and is very helpful and fantastic at his job. More

I am very thankful for my service manager Tony Rogers. He always goes the extra mile to take care of me! He always goes the extra mile to take care of me! More

Good, quick service. Representatives were courteous and took time to answer questions. Good explanations of how the issue was resolved. Representatives were courteous and took time to answer questions. Good explanations of how the issue was resolved. More

I normally don’t write reviews, but I feel compelled to share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my v share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my vehicle unsafe to drive. This resulted in 48 hours of lost work, disruption to my family, and significant stress. During this process: • Multiple service visits were required before the correct issue was identified. • Communication from the dealership was delayed and often non-existent, despite repeated attempts to reach management via email. • Requests for basic customer accommodations, such as a loaner vehicle, were denied. I also escalated the issue to Toyota’s Executive Office. Despite my efforts, including providing full documentation of the disruption and lost wages, no goodwill accommodation or resolution was offered. This review is not about warranty or repair costs; it is about the handling of the customer experience. I share this only after attempting to resolve the matter privately through dealership management and Toyota Corporate. Timeline note: As of March 2026, multiple attempts to address this situation have not resulted in any meaningful resolution. I would welcome the opportunity to update this review if the dealership demonstrates customer care and accountability. More

I had a great experience getting my oil changed and tire rotation. It has been the highlight of my year. rotation. It has been the highlight of my year. More

Same issue after the only 2 services. I'll be going elsewhere for the next service I'll be going elsewhere for the next service More

Always there for assistance on the call. Great job with the service especially with Anthony at College Station Toyota Great job with the service especially with Anthony at College Station Toyota More

The Dervice Department does a very good job. This supports the idea of buying a new automobile from the Sales Dept. This supports the idea of buying a new automobile from the Sales Dept. More

It was very easy to get a maintenance appointment and my serviceman was extremely helpful! serviceman was extremely helpful! More

Carey is very helpful and has a very good customer service. I will recommend her to anyone else. service. I will recommend her to anyone else. More