Bryan College Station Toyota

The staff who served me were very nice and there were no problems. The problem was that such a large company did not provide free drinks such as Coke. Also, I had to wait for 3 hours to change a tire. I don problems. The problem was that such a large company did not provide free drinks such as Coke. Also, I had to wait for 3 hours to change a tire. I don't know why it was so slow. More

I was there all day. But Kari kept me informed. The only problem I had was when they were done. My engine light was on and it wasn’t when I brought it in. The tech said h But Kari kept me informed. The only problem I had was when they were done. My engine light was on and it wasn’t when I brought it in. The tech said he saw it on but I know it wasn’t if it was he should have told me. When he cleared it with the computer my smart start was beeping and he did not inform me while I was waiting so it locked me vehicle out. I had to call to get it unlocked. I then had to drive across town and have the device cleared so I could drive home it cost me $68 But all in all I guess I’m satisfied More

Great experience with John Gray, very knowledgeable and accommodating. Process was a tad lengthy. But we did test drive 3 vehicles. Price and condition of used vehicle was very good. All in all a good expe accommodating. Process was a tad lengthy. But we did test drive 3 vehicles. Price and condition of used vehicle was very good. All in all a good experience. More

I can honestly say that this was the best vehicle purchasing experience that I may have ever had. As soon as I showed up on the lot, my sales guy Robert came out and immediately got to work on lookin purchasing experience that I may have ever had. As soon as I showed up on the lot, my sales guy Robert came out and immediately got to work on looking for what I wanted and even educated me on the ram truck I had, educated me on their tundras and then listened to what I was needing and looking for. They didn’t have the truck that I saw on line yet since it hadn’t come in, but they immediately found a 2025 that fit what I needed and they worked hard to get me at a price point that was affordable for me. In summary, best sales guy who knew his stuff, adaptable finance team and professional. Additionally, at no point ever did I feel pressured to purchase or even have the typical sales tactics with keeping keys or being argumentative, etc. More

Great service. Always available and helpful Answers all questions and very good at keeping me informed throughout the scheduled process Always available and helpful Answers all questions and very good at keeping me informed throughout the scheduled process More

The lady checked me in. I asked her if she could give me an estimate on a brake replacement bulb. Everything was going good. Got the update through the message. I had three I asked her if she could give me an estimate on a brake replacement bulb. Everything was going good. Got the update through the message. I had three critical issues. I declined all three at 2:48 close the app out.. Was just waiting and on the phone. I go out and look at 3:35 and the truck is sitting there so I go back to check the app. It says it was finished at 2:48 PM. No one came to get me went up to the check in person and he told me to go to the desk and ask them.. went to desk where advisor was he apologized. But that really made me mad because I had several errands to run since I live out of town and that sent me back 30 to 35 minutes that I could’ve been further ahead. My time is just as important as your Time that’s not customer service and especially being on my first time to use Toyota. More

Sales experience was wonderful. Haley worked so hard to meet our budget and car expectations! Haley worked so hard to meet our budget and car expectations! More

Extremely pleased - they all went way out of their way to please me and to match me to a vehicle that met my needs! John Gray was super and he always finds the right vehicle for me! please me and to match me to a vehicle that met my needs! John Gray was super and he always finds the right vehicle for me! More

John was amazing. He helped me tremendously and explained everything thoroughly about my new car. He helped me set everything up and made sure I was comfortable with e He helped me tremendously and explained everything thoroughly about my new car. He helped me set everything up and made sure I was comfortable with everything. Great salesman and great person in general More

Russ was amazing! ! he was extremely kind, professional, efficient took great care of my daughter‘s truck and had a smile the entire time he did it.. ! he was extremely kind, professional, efficient took great care of my daughter‘s truck and had a smile the entire time he did it.. More