Brown's Ford of Johnstown, Inc.

Courteous, friendly and completely willing to go the extra length to earn your business. Peter Reidy was our sales representative but the entire staff was very easy to work with. The overall experience extra length to earn your business. Peter Reidy was our sales representative but the entire staff was very easy to work with. The overall experience was nothing like the burden you often imagine when purchasing a vehicle, Peter was friendly, honest and welcoming, an absolute pleasure to deal with. We told Peter which vehicle we were interested in, where we needed to be with our budget and he went to work to make it happen. If you are in the market for another vehicle, I highly recommend visiting, or simply going on line to check out Brown's Ford of Johnstown inventory. Then contact Peter and get the process started you will not be disappointed. Thank you Brown's Ford of Johnstown!! More

very friendly hard working get you in a vehicle in no time easiest people to work with very happy customer time easiest people to work with very happy customer More

After waiting for six months for our truck (Maverick) to arrive. We were told no Ford incentives , no Red carpet lease discounts. In fact this truck would cost more to lease than our previous truck even th arrive. We were told no Ford incentives , no Red carpet lease discounts. In fact this truck would cost more to lease than our previous truck even though the Maverick is $10,000 cheaper than our last leased vehicle.??? At no time was this information related to us. That gee, by the time it gets here you won’t want to take it. Because we are going to make it so expensive . Manager never even came out of his office. They just blindsided us. To get the lease payment at what our Ranger had been we would have had to drop $4,000 or more down on the Maverick. Kinda defeats the purpose of leasing? Did they do some research , have numbers for leasing, buying, options? NO. Just a paper detailing how much down, how much for payments. They knew. We have bought/leased from this dealership since 2005. Seventeen years. (previous lease ranged from 278-375) our fourth lease in a row. The Maverick was over $400 with down payment . Besides buying two minivans from them. We have leased two Escapes and a Ranger. I know Covid was rough on these small dealerships. But to mistreat your own loyal customers ? That’s just wrong, total lack of communication. Total mistreatment of loyal customers . I am furious at how this all happened. But then it’s all about the money isn’t it? Metro Ford is selling these Mavericks at several thousand over OVER MSRP. Good luck Browns Ford. You will need it. To top it all off. My husband has been a Ford customer since 1970 Wow. Now that’s a loyal customer. But no more . More

Great experience, never felt pushed which is an instant goodbye from me. Peter was respectful of that when I said I was just starting to look that day. Instead of dropping me like a sack of jot potatoe goodbye from me. Peter was respectful of that when I said I was just starting to look that day. Instead of dropping me like a sack of jot potatoes he took me to a truck I would end up really liking and ended up buying a few days later. Patrick Reidy handled the financing for me and was great to work with also. I highly recommend stopping in and asking for them when you start your search for your next vehicle. More

Great purchase experience! Very professional and responsive! This is our first Ford vehicle purchase and we like the 2021 Edge very much. The staff is wonderful responsive! This is our first Ford vehicle purchase and we like the 2021 Edge very much. The staff is wonderful More

We brought our RV in to do ABS/cruise control work. We worked with Zach. Zach communicated with us regularly while our RV was there. He and his crew did an excellent job of diagnosing the problem, orderi worked with Zach. Zach communicated with us regularly while our RV was there. He and his crew did an excellent job of diagnosing the problem, ordering the necessary parts, and completing the job. Perhaps the best part of our experience, is that Zach did not over-promise as we have experienced at other repair facilities. He stated that "this is what we can do....here is our honest timeline". He met both! Thank you Zach and thank you Brown's Ford. It was worth the three hour drive! More

Really a great place to do business We were looking for a truck to tow our RV and we stopped at Brown's to see what was in stock. They had an F-150 that met all our criteria, we made an We were looking for a truck to tow our RV and we stopped at Brown's to see what was in stock. They had an F-150 that met all our criteria, we made an appointment and the rest is history. There was no "game playing", we got a fair offer on our trade, the purchase and lease options were presented to us. We made our decision, and drove away the next day in the F-150. A pleasure doing business with the staff, the were outstanding. More

Great Place Since this is my 4th vehicle from Brown's Ford of Johnstown in recent years, it stands to reason that I have found this to be a great place to purchas Since this is my 4th vehicle from Brown's Ford of Johnstown in recent years, it stands to reason that I have found this to be a great place to purchase and service vehicles. I have found everyone to be polite, friendly and professional while being very helpful. During this difficult pandemic they have all been attentive to safety guidelines. During this most recent transaction they have gone out of their way to make sure I was happy and satisfied. I would not hesitate to recommend this dealership. More

Great service My daughter was home from college for the day and needed tires desperately and your service department stayed after their normal Saturday business hou My daughter was home from college for the day and needed tires desperately and your service department stayed after their normal Saturday business hours to replace the tires and align the vehicle. We were very pleased with the service and thankful for their assistance as she attends school almost 2 hours away and needed to get back for class. Thanks again Dave More

horrible service They charged me 108.00 for a dianogstic that i did not authorize and there was no comunication from them at all the whole service dept needs to be rep They charged me 108.00 for a dianogstic that i did not authorize and there was no comunication from them at all the whole service dept needs to be replaced. More