Brown's Ford of Johnstown, Inc.

Very unprofessional management. Used car manager Allen Reed was swearing and yelling in the office for everyone to hear. Salesperson was embarrassed to say the least Stay Away!! Used car manager Allen Reed was swearing and yelling in the office for everyone to hear. Salesperson was embarrassed to say the least Stay Away!! More

Every aspect was executed quickly and seamlessly. Everyone was on the ball! I especially loved the delivery of my new car to me and pick up of my old vehicle. Everyone was on the ball! I especially loved the delivery of my new car to me and pick up of my old vehicle. More

I had a very good experience with our sales rep Brittany and the finance manager TJ and the finance manager TJ More

Very helpful and patient. The price was just as Ford adverted, with an easy purchase process. The price was just as Ford adverted, with an easy purchase process. More

Excellent service. , very efficient representative Many Thanks to Peter for making our car purchase easy. Would definitely recommend Browns Ford of Johnstown.. , very efficient representative Many Thanks to Peter for making our car purchase easy. Would definitely recommend Browns Ford of Johnstown.. More

Courteous, friendly and completely willing to go the extra length to earn your business. Peter Reidy was our sales representative but the entire staff was very easy to work with. The overall experience extra length to earn your business. Peter Reidy was our sales representative but the entire staff was very easy to work with. The overall experience was nothing like the burden you often imagine when purchasing a vehicle, Peter was friendly, honest and welcoming, an absolute pleasure to deal with. We told Peter which vehicle we were interested in, where we needed to be with our budget and he went to work to make it happen. If you are in the market for another vehicle, I highly recommend visiting, or simply going on line to check out Brown's Ford of Johnstown inventory. Then contact Peter and get the process started you will not be disappointed. Thank you Brown's Ford of Johnstown!! More

very friendly hard working get you in a vehicle in no time easiest people to work with very happy customer time easiest people to work with very happy customer More

After waiting for six months for our truck (Maverick) to arrive. We were told no Ford incentives , no Red carpet lease discounts. In fact this truck would cost more to lease than our previous truck even th arrive. We were told no Ford incentives , no Red carpet lease discounts. In fact this truck would cost more to lease than our previous truck even though the Maverick is $10,000 cheaper than our last leased vehicle.??? At no time was this information related to us. That gee, by the time it gets here you won’t want to take it. Because we are going to make it so expensive . Manager never even came out of his office. They just blindsided us. To get the lease payment at what our Ranger had been we would have had to drop $4,000 or more down on the Maverick. Kinda defeats the purpose of leasing? Did they do some research , have numbers for leasing, buying, options? NO. Just a paper detailing how much down, how much for payments. They knew. We have bought/leased from this dealership since 2005. Seventeen years. (previous lease ranged from 278-375) our fourth lease in a row. The Maverick was over $400 with down payment . Besides buying two minivans from them. We have leased two Escapes and a Ranger. I know Covid was rough on these small dealerships. But to mistreat your own loyal customers ? That’s just wrong, total lack of communication. Total mistreatment of loyal customers . I am furious at how this all happened. But then it’s all about the money isn’t it? Metro Ford is selling these Mavericks at several thousand over OVER MSRP. Good luck Browns Ford. You will need it. To top it all off. My husband has been a Ford customer since 1970 Wow. Now that’s a loyal customer. But no more . More

Great experience, never felt pushed which is an instant goodbye from me. Peter was respectful of that when I said I was just starting to look that day. Instead of dropping me like a sack of jot potatoe goodbye from me. Peter was respectful of that when I said I was just starting to look that day. Instead of dropping me like a sack of jot potatoes he took me to a truck I would end up really liking and ended up buying a few days later. Patrick Reidy handled the financing for me and was great to work with also. I highly recommend stopping in and asking for them when you start your search for your next vehicle. More