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Brown's Ford of Johnstown, Inc.

Johnstown, NY

4.8
54 Reviews

121 N Comrie Ave.

Johnstown, NY

12095

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54 Reviews of Brown's Ford of Johnstown, Inc.

September 05, 2025

Everyone was very nice and professional. Excellent service! They went out of their way for me in giving me a ride. More

by princesslk04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pike and if accurate "A14"
August 30, 2025

My check engine light was on and I went to the Johnstown Ford for service. I thought I had made an appointment on line, but apparently it didn’t go through. I explained this to Service Advisor Stephen Pike, More

by deborahkysor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pike
August 29, 2025

They expected me to leave my vehicle all day and purchase a rental car for something that took 3/10 of an hour to do and I had to make an appointment over a month in advance. I definitely would not recommend More

by SJ desantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know their names
August 28, 2025

Always prompt and professional service. Always satisfied with their service. This is why I always buy Fords for our business More

by mswartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Seth
August 04, 2025

Very courteous and helpful. Worked great for me to get me the exact vehicle that I was looking for. Very reasonable and fair. No pressure More

by litzingerkevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Suchet, Brittany Suchet, Terry
July 28, 2025

Great service. Just what I was looking for. Great selection, great people all around. Perfect buying experience. More

by Jmschrep17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Larry
July 18, 2025

Good people always got. your back never let you down recommend their service dept to all my friends Steve Pike is the best hi More

by guggie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pike,Zach and others
June 28, 2025

Took care of my small truck’s problem faster than expected and called right away to let us know could be picked up. Very friendly and helpful staff in repair area. More

by catherinenorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(Do not remember, sorry)
June 25, 2025

They were quick to help and worked to get me the best deal they kid well also help me get in what I wanted at the price I wanted More

by Joeringer03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Greco
June 12, 2025

Completely happy with the service of my F-250 diesel after shutting down to “Engine Idle Mode” due to an “Exhaust Systems Fault”. They diagnosed it the day they said they would get it in, ordered More

by Snowblow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Moore (202)
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