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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
357 Reviews

357 Reviews of Bright Bay Mazda - Service Center

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January 12, 2025

I’ve been a customer since 2018 and this is the longest dealership I’ve ever dealt with. Very professional and polite. More

by REJ67_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Quick and efficient appointment process. Speedy service. Great inspection video explaining my vehicle condition. Advisors helpful and courteous. More

by NATIVEARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter M
January 08, 2025

Quick and efficient appointment process. Speedy service. Great inspection video explaining my vehicle condition. Advisors helpful and courteous. More

by NATIVEARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter M
January 08, 2025

As always all services provided by Bright Bay are 5 Star! A great experience always More

by LSAGINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

very good experience , awesome waiting area, quality work at a reasonable price me and my CX5 are very happy More

by RKEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

service advisor walter pleasant and helpful. good staff, comfortable waiting area. video inspection helpful as well More

by msalerno0023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
walter miranda
December 29, 2024

Always a pleasure dealing with the service department. Everyone is friendly and helpful answering questions. More

by DEBORAHR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
December 29, 2024

I brought my car to the dealership because they had the part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire More

by NARISSA.D.PALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Serafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

The service dept was great. Callie was very helpful and tried to help me the best that she could. More

by RICH57145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Mounce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lico
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN SOLOMITA
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

I bought my car here, so I bring it here for service. Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific servic More

by danl64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter at the service desk is awesome!