Brandon Nissan

Please read the advert in the image. Nothing marketed here was true when i visited the dealership today. Adam the salesman seemed very genuine and sincere, and was quite professional. This is the only re here was true when i visited the dealership today. Adam the salesman seemed very genuine and sincere, and was quite professional. This is the only reason I give 2 stars. First I have ever been to a dealership and given a trade-in amount for my vehicle...WITHOUT the vehicle actually being inspected! Very unprofessional. To add fuel to fire there are Kelly Blue book signs all around the area on tables. Kelly Bluebook returned a $3,000-$2,500 trade-in value for my Jeep. But the manager advised the salesman they could only likely give $500--and no inspection? I guess he the Manager was peering through the window at my vehicle instead of doing his job the correct way. I had bern in discussion on Facebook for days and was assured the contents of the ad were legitimate. Absolutely not true. If I didn't have do much on my hands already I would file a civil complaint for false advertising and deceptive sale practices More

Salesperson was terrible. I got in the car to start the test drive and he made me get out and proceeded to talk for 15 minutes about features under the hood that I didn't care about. When I told him that I test drive and he made me get out and proceeded to talk for 15 minutes about features under the hood that I didn't care about. When I told him that I was not going to buy anything today as this was the first place I went to, he acted like I was a complete waste of his time. Rude and unprofessional. However, the manager was very nice and not pushy. I still would not go back though because of the way I was treated by the salesperson. More

The GM on duty Sunday Dec 1 I came to the store to buy a 2011 Jeep wrangler advertised on the internet. The sales person had a difficult time finding the vehicle. It was finally I came to the store to buy a 2011 Jeep wrangler advertised on the internet. The sales person had a difficult time finding the vehicle. It was finally found by the service Bay Area. The sale person said it was going to have minor service but it was indeed for sale. She took me to the General Manager to learn what specifically was being done. The GM immediately had a negative attitude and when questioned as to what service was needed, got vague and said something to do with the tires or maybe an alignment. With his demeanor being what it was, I questioned if he really wanted to sell the vehicle to which he got really nasty and said no! It was a real shame as we called in advance and drove 30 miles to get there. The guy was an xxx and did not represent the dealer well. Worst of all, I had cash in hand ( no finance) and wanted to do a deal. Unfortunately, he was so rude that the only one who knew we had cash was the floor salesman who he also treated poorly. More

"As Advertised" is not as advertised I saw a Car Gurus AD and called in to verify that very car was available, yes nd verified VIN number. I went in and test drove the car. I started nego I saw a Car Gurus AD and called in to verify that very car was available, yes nd verified VIN number. I went in and test drove the car. I started negotiations for purchase and they added a bunch of bogus fees. To be specific (and watch out for it) the RECONDITIONING/PREP FEE is bogus ($986.85 for me) and compare it to DOC FEE/PREDELIVERY SERVICE CHARGE (mine was 998.00), they said it is diff and taxable. I went in unprepared for these and they charged me both, I would have tried to reduse or kill the Reconditioning fee. And Doc Fee should not be that high! Unless they pay admins 60k a year and its all electronically filed/computerized so wth? Other dealers charge at most $300 for doc fees. Other places they will dime you is added accessories like tint or whatevs. Back to the advertised price: At first the wanted to sell me the car for 4k over the advertised price!!! Seriously!! Then, after them walking away and coming back with many distractions changing of topic, I was about to walk away and I had to stand infront of the GM (Sean) I said I wont pay more than the advertised price and he went onto to the Ad to verify and came back with $400 over the ad and said there you are. He also knocked $1k off my trade in. I couldn't see the ad and had been there for hours, didnt notice the additional $400 and signed SIX hours after walking into the place. It shouldnt take more than 90 min. to buy a car. Big mistake to TRUST anything they say!!! Don't let your guard down for a moment!!! They WILL absolutely threaten you with "this deal is only good for today" but dont be afraid to walk. That is when u know they are scamming U. There are thousands of car deals and much better dealerships out there than this one!!!! just check their reviews, take your ad and go to another Nissan dealer. Did I go back to try to recover? yes, no recourse, wasted my time More

The manager named Tim Desilva consistently made offers he could not keep just trying to keep us in the building. As soon as we would settle for what he said he could do, he came back with a higher number and could not keep just trying to keep us in the building. As soon as we would settle for what he said he could do, he came back with a higher number and claimed he never guaranteed anything. He did the same thing to us twice and wasted our time (we drove over an hour to get there). Tim lied to us and lost our business so we bought our Nissan somewhere that respected us and didn’t act like a typical greasy used car salesman. More

BAD BUSINESS TERRIBLE experience as to FINANCING DEPT. BECAREFUL what you sign and make sure all the figures are correct, they quoted me a price, added and extra TERRIBLE experience as to FINANCING DEPT. BECAREFUL what you sign and make sure all the figures are correct, they quoted me a price, added and extra 100 dollar then distract me with a conversation so I didn't pay attention to the paper I was signing And now refusing to give me the money back because I signed the paper... AND WHAT A SURPRISE THE FINANCE GIY IS NO LONGER WORKING HERE —VERY BAD BUSINESS WILL NEVER BUY ANOTHER CAR HERE AGAIN I'm sorry I trusted them a 2nd time! It's not the $99. It's the PoINT!! More

an amazing dealership and had an amazing salesman. if you go to buy a car go to cj campbell, he took his time and made the process relaxing and enjoyable. i bought a 2020 altima and we worked together to get go to buy a car go to cj campbell, he took his time and made the process relaxing and enjoyable. i bought a 2020 altima and we worked together to get the payments down to what i wanted to be paying. More

If you want a run-around, this is the dealer for you Just bought a 2019 Nissan Frontier SV. It didn't come with an owners manual. Spending $25,000 on a car...including an owners manual isn't too much t Just bought a 2019 Nissan Frontier SV. It didn't come with an owners manual. Spending $25,000 on a car...including an owners manual isn't too much to ask. All I got was the run-around from 4 or 5 different departments/people. When I finally got to the right department, I spent at least 15 minutes on hold...before getting the news that I would have to buy an owners manual for an additional fee. I have bought 3 Nissans, and I liked them all, but this is the worst dealer I have dealt with. Do not buy your car from this dealer...go to another one. More

Scammers Check out the reviews before you waste your gas. Crooked bunch and the GM bad reviews. I’ve wasted time and gas and all for nothing. Check out the reviews before you waste your gas. Crooked bunch and the GM bad reviews. I’ve wasted time and gas and all for nothing. More

Sharp edge on my 2018 nissan leaf 2018 nissan leaf trunk cover: 1) the cover hangs too low when the trunk is open and you can easily hit your face on it. 2) the edge of it is sharp 2018 nissan leaf trunk cover: 1) the cover hangs too low when the trunk is open and you can easily hit your face on it. 2) the edge of it is sharp and can cut you if you bump into it. Dealership and Nissan couldn't/wouldn't do anything about it. I even talked to Nissan customer support. I just bought some push-on trim off amazon, and fixed it. Pity their body shop couldn't think of that! More