Brandon Nissan

Terrible....Absolutely Terrible... if your looking for terrible service. Look no further than this dishonest dealership. There service is terrible. A simple Armada recall..Terrible terrible service. Look no further than this dishonest dealership. There service is terrible. A simple Armada recall..Terrible More

We were looking for a Nissan Rogue with a moon roof and we’re limited on time to purchase. Typically we do our business in Orlando at an awesome local dealer (Bill Ray Nissan). But they didn’t have the one we’re limited on time to purchase. Typically we do our business in Orlando at an awesome local dealer (Bill Ray Nissan). But they didn’t have the one we were looking for so we negotiated price and came to an agreement. We drive 1hr45 min to them on our 6 year old birthday to find out the moon roof was broken and instead of the vehicle having 19k miles as listed, it had 40k. We were pretty annoyed and the “GM” as he stated in the text Jose Rivera was not helpful at all. The nice sales guy showed us a few other vehicles and said they would take care of us since we drive all that way and they made a mistake. We found a vehicle we liked and online it was listed for 16k. They came back with numbers listing the price of the vehicle without Tax and Tag at 23k. Absolute BS. I showed them their site and told them our bottom line price. They adjusted the numbers some but then added extra fees to keep it high and didn’t come off their vehicle list price at all. Take care of us? They did the complete opposite. I would never trust this dealership and would not recommend any friends/ family / or any Facebook people to do business with them. They are the definition of a sleazy car dealership. More

Worst dealership ever will rip you off then never call you back bought a van here and they called me a few weeks later to tell me that I was sold the wrong can to bring it back and I got everything switch you back bought a van here and they called me a few weeks later to tell me that I was sold the wrong can to bring it back and I got everything switched so I thought well now I own two vehicles nobody will call back and they havent sent me the paperwork to make the vehicle I am driving legal would t recommend to my enemy recon artist More

I went on the lot to simply get information about qualifying for a new or used vehicle. The salesman handed me over to another salesman and say "Just put her in a Fiesta and be done with it". I expre qualifying for a new or used vehicle. The salesman handed me over to another salesman and say "Just put her in a Fiesta and be done with it". I expressed that I didn't want that type of vehicle and I'd go elsewhere. The next salesman made me feel comfortable with maybe a Kia Forte. I drove off the lot. Since then, 9/10/2020, I've had nothing but issues. I've tried to contact every department in hopes to communicate with somebody, anybody. My name and number are taken and the calls are never returned. I've never bought a car off a lot and definitely will not again from Brandon Nissan. Poor customer service and zero respect for single parents in need of answers. I've emailed the highest up with no response. I'd rather do a voluntary report than deal with these people. More

Bought my fourth new car from them on 10/10/2020 have been treated so badly I would never step foot in that dealer again.Do not reccomend them at all. I hope owner sees this and how a 4 time new car buy been treated so badly I would never step foot in that dealer again.Do not reccomend them at all. I hope owner sees this and how a 4 time new car buyer from that lot was treated. I am actually trying to contact them also. More

I had repairs done on my Nissan Murano Sept9 2020 .My I had repairs done on my Nissan Murano Sept9 2020 .My vehicle was towed in . The work done on Alternator was actually correcting repair done elsewhe I had repairs done on my Nissan Murano Sept9 2020 .My vehicle was towed in . The work done on Alternator was actually correcting repair done elsewhere. Turns out NOB did not totally correct the problem for my car left me stranded out of town for same issue I had to pay Nissan of Deland for same repairs NOB did not reimburse me or seek any solutions to accomodate me.. I do not More

This is the worst place. They sold me a garbage of a car and now I'm stuck with it and paying the bank for the next two to three years. Not even a year with the car and broken down twice and now they're tel and now I'm stuck with it and paying the bank for the next two to three years. Not even a year with the car and broken down twice and now they're telling me I need a new transmission and it'll cost 5,000. I'll never do business in this place again, xxxxing crooks More

In the middle of this pandemic I had been trying to buy A car for a few weeks - I didn’t want to be going from dealer to dealer with Florida a Covid hotspot. I had found the sales teams to be difficult just car for a few weeks - I didn’t want to be going from dealer to dealer with Florida a Covid hotspot. I had found the sales teams to be difficult just wanted you to come in and meet their manager.🤮 They were not listening and would come back with a very different price than advertised constantly trying to bait and switch. Then I came across Ashley Tucker the head of internet sales at Brandon Nissan. I told Ashley I had been frustrated speaking to other sales and asked her to please just give me your best total price out the door. I’m ready to buy if the price is right. Ashley did that and got the sale. Had it all lined up including financing- a quick trip in to sign and pick up the car. Thanks Ashley your the best! More

They sold a car that we had an appointment for. Ashley never told us about leaving a deposit to hold the car. After we drove 1 hour, she called and said it's too bad that the car was SOLD! She was rude, never told us about leaving a deposit to hold the car. After we drove 1 hour, she called and said it's too bad that the car was SOLD! She was rude, condescending and uncaring. She even said to us that she would pray for us in a real smart-xxx way. Managers were the same way too. STAY FAR AWAY FROM THEM. DISHONEST, AND HAVE NO IDEA HOW TO TREAT A CUSTOMER More

I am absolutely livid and on the phone to file a complaint with Nissan corp. I did not buy my Pathfinder at this dealership but have had it serviced there. I received a mailing from Brandon Nissan s complaint with Nissan corp. I did not buy my Pathfinder at this dealership but have had it serviced there. I received a mailing from Brandon Nissan saying "This notification letter is sent to you in accordance with vehicle notification standards and requirements of the National Traffic and Motor Vehicle Safety Act. Nissan has determined there may be a recall which relates to your motor vehicle's safety and operation..." So I look up my vin and it says my truck is not a part of any recall but I call anyway and speak to Ashley Tucker. I specifically tell her that I have already checked the vin and question whether or not some hidden sales technique. She said absolutely not and that my truck needed to be looked at to see IF it was part of the recall. So my husband and I take off of work to get there and of course the service department confirms that there is no recall. I go to speak to Ashley who then brings over a Sales Manager by the name of Tim DaSilva to ask if I wasn't interested in trading up. I just about blow my top and he proceeds to say its not his fault and walk away while I was still speaking. Ashley could have cared less either that she scammed us into wasting our time. DO NOT go there. Everything about this interaction lacked any dignity, accuracy and empathy for me as a client. More