Brandon Nissan

Worst dealership ever will rip you off then never call you back bought a van here and they called me a few weeks later to tell me that I was sold the wrong can to bring it back and I got everything switch you back bought a van here and they called me a few weeks later to tell me that I was sold the wrong can to bring it back and I got everything switched so I thought well now I own two vehicles nobody will call back and they havent sent me the paperwork to make the vehicle I am driving legal would t recommend to my enemy recon artist More

I went on the lot to simply get information about qualifying for a new or used vehicle. The salesman handed me over to another salesman and say "Just put her in a Fiesta and be done with it". I expre qualifying for a new or used vehicle. The salesman handed me over to another salesman and say "Just put her in a Fiesta and be done with it". I expressed that I didn't want that type of vehicle and I'd go elsewhere. The next salesman made me feel comfortable with maybe a Kia Forte. I drove off the lot. Since then, 9/10/2020, I've had nothing but issues. I've tried to contact every department in hopes to communicate with somebody, anybody. My name and number are taken and the calls are never returned. I've never bought a car off a lot and definitely will not again from Brandon Nissan. Poor customer service and zero respect for single parents in need of answers. I've emailed the highest up with no response. I'd rather do a voluntary report than deal with these people. More

Bought my fourth new car from them on 10/10/2020 have been treated so badly I would never step foot in that dealer again.Do not reccomend them at all. I hope owner sees this and how a 4 time new car buy been treated so badly I would never step foot in that dealer again.Do not reccomend them at all. I hope owner sees this and how a 4 time new car buyer from that lot was treated. I am actually trying to contact them also. More

I had repairs done on my Nissan Murano Sept9 2020 .My I had repairs done on my Nissan Murano Sept9 2020 .My vehicle was towed in . The work done on Alternator was actually correcting repair done elsewhe I had repairs done on my Nissan Murano Sept9 2020 .My vehicle was towed in . The work done on Alternator was actually correcting repair done elsewhere. Turns out NOB did not totally correct the problem for my car left me stranded out of town for same issue I had to pay Nissan of Deland for same repairs NOB did not reimburse me or seek any solutions to accomodate me.. I do not More

This is the worst place. They sold me a garbage of a car and now I'm stuck with it and paying the bank for the next two to three years. Not even a year with the car and broken down twice and now they're tel and now I'm stuck with it and paying the bank for the next two to three years. Not even a year with the car and broken down twice and now they're telling me I need a new transmission and it'll cost 5,000. I'll never do business in this place again, xxxxing crooks More

In the middle of this pandemic I had been trying to buy A car for a few weeks - I didn’t want to be going from dealer to dealer with Florida a Covid hotspot. I had found the sales teams to be difficult just car for a few weeks - I didn’t want to be going from dealer to dealer with Florida a Covid hotspot. I had found the sales teams to be difficult just wanted you to come in and meet their manager.🤮 They were not listening and would come back with a very different price than advertised constantly trying to bait and switch. Then I came across Ashley Tucker the head of internet sales at Brandon Nissan. I told Ashley I had been frustrated speaking to other sales and asked her to please just give me your best total price out the door. I’m ready to buy if the price is right. Ashley did that and got the sale. Had it all lined up including financing- a quick trip in to sign and pick up the car. Thanks Ashley your the best! More

They sold a car that we had an appointment for. Ashley never told us about leaving a deposit to hold the car. After we drove 1 hour, she called and said it's too bad that the car was SOLD! She was rude, never told us about leaving a deposit to hold the car. After we drove 1 hour, she called and said it's too bad that the car was SOLD! She was rude, condescending and uncaring. She even said to us that she would pray for us in a real smart-xxx way. Managers were the same way too. STAY FAR AWAY FROM THEM. DISHONEST, AND HAVE NO IDEA HOW TO TREAT A CUSTOMER More

I am absolutely livid and on the phone to file a complaint with Nissan corp. I did not buy my Pathfinder at this dealership but have had it serviced there. I received a mailing from Brandon Nissan s complaint with Nissan corp. I did not buy my Pathfinder at this dealership but have had it serviced there. I received a mailing from Brandon Nissan saying "This notification letter is sent to you in accordance with vehicle notification standards and requirements of the National Traffic and Motor Vehicle Safety Act. Nissan has determined there may be a recall which relates to your motor vehicle's safety and operation..." So I look up my vin and it says my truck is not a part of any recall but I call anyway and speak to Ashley Tucker. I specifically tell her that I have already checked the vin and question whether or not some hidden sales technique. She said absolutely not and that my truck needed to be looked at to see IF it was part of the recall. So my husband and I take off of work to get there and of course the service department confirms that there is no recall. I go to speak to Ashley who then brings over a Sales Manager by the name of Tim DaSilva to ask if I wasn't interested in trading up. I just about blow my top and he proceeds to say its not his fault and walk away while I was still speaking. Ashley could have cared less either that she scammed us into wasting our time. DO NOT go there. Everything about this interaction lacked any dignity, accuracy and empathy for me as a client. More

Stay away! Tried to buy a used car here. They refused to honor the online price ($500 more than advertised) and then told me they charge a reconditioning fee and Tried to buy a used car here. They refused to honor the online price ($500 more than advertised) and then told me they charge a reconditioning fee and a dealer fee. Together these added another $2000 to the price. This place is really dishonest - look for a car elsewhere! More

Me and my father went here to buy a used truck and that we saw online and talk to Brian peoples he was the sales rep and was really off putting from the beginning. When he pulled the truck up so we could l we saw online and talk to Brian peoples he was the sales rep and was really off putting from the beginning. When he pulled the truck up so we could look at it he pulled it in a tight parking spot so we could not get in on the passenger side. We took it for a test drive all was well but the check engine light was on and tire pressure sensor light was on. So we asked about it and he said it still had to go through service so then I asked for the car fax and then Brian pointed out that last thing on the car fax was them tuning it through Service. I question him about it and he said it was not done yet?? Okay so then he bring us their offer and the price of the truck was $1000 more then what we seen in there website so my dad was was like okay have a great day we are leaving because he felt like they were ripping him off. Brian told us the price we saw online was only if we financed through Nissan and was Active or reserve military. Also they wanted to charge almost $1000 reconditioning fee way too high. We asked for his best price and he brought back a paper that was reasonable but was very short we us and then I asked for his sales manger and was like you can talk to who ever you want. The sales manger was really nice and professional. Unfortunately we couldn’t make a deal. But will not be returning because of Brian’s impression. More