Brad Manning Ford
DeKalb, IL
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102 Reviews of Brad Manning Ford
friendly,coptent, appointmetn on time easy to get appointment, coupons ease price, and positive feedback, waiting room clean, with fresh coffee and the news paper while car being service easy to get appointment, coupons ease price, and positive feedback, waiting room clean, with fresh coffee and the news paper while car being serviced..Very considerate of my time More
Recent check-up Very helpful in setting up an appointment. Jay explained very clearly what needed to be done Told how long the maintenance would take. Th Very helpful in setting up an appointment. Jay explained very clearly what needed to be done Told how long the maintenance would take. The time was right on target! Great job all the way around! More
Great experience! This was the BEST car purchase experience I have ever had. Tim Tucci listened to what I wanted and gave suggestions until he helped me find the perfec This was the BEST car purchase experience I have ever had. Tim Tucci listened to what I wanted and gave suggestions until he helped me find the perfect fit. It’s obvious Tim has been in the business for a long time and he knows his cars. He wasn’t just interested in just selling me a car, he made sure I was happy about purchase. I compared prices other places and I know I got a good, fair deal. I felt like he went above and beyond and took his time to make sure it was a good fit and I was pleased with the car. Rich Curtis in financing explained the warranty and everything to me and was great to work with. Tray Davis, the porter, was super friendly and carried on a pleasant conversation- a ten mile ride with a stranger could be awkward, but not with Tray. I will definitely go back to Brad Manning next time I need a car due to this experience! Amy G. More
2 thumbs up! They handle the recent repairs to my vehicle expertly and in a timely fashion, drove vehicle 600 the next day and vehicle performed well with no probl They handle the recent repairs to my vehicle expertly and in a timely fashion, drove vehicle 600 the next day and vehicle performed well with no problems. More
Highly Recommend!!! We have now bought two used vehicles from them. Eric and Tim are great to work with, we have so much fun when we work together they always make it a p We have now bought two used vehicles from them. Eric and Tim are great to work with, we have so much fun when we work together they always make it a pleasurable experience. This time we had brought our daughter in with us and they made her a part of the experience, she wants to know when we can go back, and she is only 9. More
Recall service Service was completed at a convenient time for us, a service loaner was made available for my wife so she could continue on with her day. Work was co Service was completed at a convenient time for us, a service loaner was made available for my wife so she could continue on with her day. Work was completed on time a done satisfactorily. Thanks nice job ! More
Amazing service Aaron and team we excellent in the service completed on my 2013 Ford Explorer. They were very knowledgable on the issue with the Front t case, along w Aaron and team we excellent in the service completed on my 2013 Ford Explorer. They were very knowledgable on the issue with the Front t case, along with details on how the fluid came to boiling. Not rotating my tires enough. Without this guidance, I would have burned up another one in a couple thousand miles. Highly recommend this dealer for knowledge and outstanding customer service More
Great sales people, great service dept. Sales people very knowledgeable about vehicles, and service department is great. They have a service/parts director (Aaron) who manages the department Sales people very knowledgeable about vehicles, and service department is great. They have a service/parts director (Aaron) who manages the departments efficiently. They also service vehicles other than ford. More
Never had a better experience! I had been having issues with my car. No one could seem to figure it out. Took it to Brad Manning and they were so knowledgeable and were able to fi I had been having issues with my car. No one could seem to figure it out. Took it to Brad Manning and they were so knowledgeable and were able to figure out what the problem was! #1 dealership in the area! More
Lousy sales manager Went to drive a f-150. Came from Janesville,wil which is about 1.5 hrs away. Salesman was Cole and he was a decent guy. We drove the truck and ever Went to drive a f-150. Came from Janesville,wil which is about 1.5 hrs away. Salesman was Cole and he was a decent guy. We drove the truck and everything went well. The lens on the tail light was broken which I found odd it wouldn't have been fixed. I had cash to purchase and made my offer which was very very close to the listed price. I asked that the tail light be fixed too since it only seemed right( I was told over the phone there was no damage on the truck). Cole thinks my offer is good and goes to Tim Tucci's office his sales manager to discuss the deal. From my seat across the dealership I can hear Tim telling him that I can just make the drive all the way back to Janesville....(I can assume he didn't like my offer as his voice trails off). I don't know what prompted the loud discussion but he could have at least closed the door. Needless to say Cole came back and told me they couldn't move on the price or fix the tail light. I shook Cole's hand and headed for the door. He asked me to wait one minute as he visited his manager one more time. I waited by the door and Tim himself came out and told me they would sell the truck for the price they wanted. I shook his hand and said we couldn't agree and left. Why would this dealership use my distance of travel against me in a deal? I conducted myself professionally. Not sure why the environment was so unwelcome. I considered contacting Mr. Manning himself but after reading some of these reviews I don't think it will help. More