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Brad Manning Ford

DeKalb, IL

4.3
102 Reviews

402 Manning Dr.

DeKalb, IL

60115

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102 Reviews of Brad Manning Ford

July 06, 2018

friendly,coptent, appointmetn on time easy to get appointment, coupons ease price, and positive feedback, waiting room clean, with fresh coffee and the news paper while car being service More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Manning, Patrick Manning, David Riebe
July 02, 2018

Recent check-up Very helpful in setting up an appointment. Jay explained very clearly what needed to be done Told how long the maintenance would take. Th More

by ToMmy17$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Wilkerson
June 28, 2018

Great experience! This was the BEST car purchase experience I have ever had. Tim Tucci listened to what I wanted and gave suggestions until he helped me find the perfec More

by Amy G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tucci, Rich Curtis, Tray Davis
June 22, 2018

2 thumbs up! They handle the recent repairs to my vehicle expertly and in a timely fashion, drove vehicle 600 the next day and vehicle performed well with no probl More

by Noparking3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trysha Maness
May 29, 2018

Highly Recommend!!! We have now bought two used vehicles from them. Eric and Tim are great to work with, we have so much fun when we work together they always make it a p More

by ZombieDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kilmer
May 19, 2018

Recall service Service was completed at a convenient time for us, a service loaner was made available for my wife so she could continue on with her day. Work was co More

by Noparking3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Riebe, Trysha Maness
April 27, 2018

Amazing service Aaron and team we excellent in the service completed on my 2013 Ford Explorer. They were very knowledgable on the issue with the Front t case, along w More

by Tcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Blaquire
April 26, 2018

Great sales people, great service dept. Sales people very knowledgeable about vehicles, and service department is great. They have a service/parts director (Aaron) who manages the department More

by Baldie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, TJ, Trish
April 26, 2018

Never had a better experience! I had been having issues with my car. No one could seem to figure it out. Took it to Brad Manning and they were so knowledgeable and were able to fi More

by Momof1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
April 18, 2018

Lousy sales manager Went to drive a f-150. Came from Janesville,wil which is about 1.5 hrs away. Salesman was Cole and he was a decent guy. We drove the truck and ever More

by Matt Ioder
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Tucci and Cole
Apr 27, 2018 -

Brad Manning Ford responded

Matt, First, I'd like to apologize for not responding quicker. I didn't have access to respond to reviews on dealer rater until today. Second, I'm sorry you had a poor experience at Brad Manning Ford. I discussed this review with both Tim and Cole. They told me that they agreed to fix the tail light, but they agreed that you guys were not able to come to an agreement on the price. They told me that you offered $850 less than our online price. Most of the time we put our very best prices online so that we can attract more people from near and far . We've found this to be a good practice to help us sell vehicles as quickly as possible. I assure you the reason we weren't willing to get to your number wasn't because you were from an hour and a half away. It was because we had our best price advertised already. I hope this explanation sheds a better light on Brad Manning Ford and you would consider changing your review. if you would like to discuss this further, please give me a call. Ben Manning 815-756-6325

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