Brad Manning Ford

Air bag service light problem Car diagnosis for an air bag problem was spot on and fixed correctly the first time. The car was ready the same day and the car was even washed when Car diagnosis for an air bag problem was spot on and fixed correctly the first time. The car was ready the same day and the car was even washed when I picked it up. Trysha is very knowledgeable and a pleasure to deal with. More

Thanks for the service I took my car in to have oil change & checked out before giving it to my son. They could not fix it that day but ordered the part. Whan the part cam I took my car in to have oil change & checked out before giving it to my son. They could not fix it that day but ordered the part. Whan the part came in they gave me a loaner & did the repair in 1 day. More

Excellent customer service Friendly,fast and efficient service.Mindful of my time and concerns. I appreciated the complimentary car wash! Brad Manning Ford is the place to be. Friendly,fast and efficient service.Mindful of my time and concerns. I appreciated the complimentary car wash! Brad Manning Ford is the place to be. More

Best dealership in Dekalb I refuse to go anywhere other than Brad Manning Ford. They treat you like a human being- not just another sale. Always friendly and helpful. I refuse to go anywhere other than Brad Manning Ford. They treat you like a human being- not just another sale. Always friendly and helpful. More

As always, every step through to delivery was exemplary. Having dealt with Manning Ford for 23 years, I will continue to return as I always leave thoroughly satisfied. A true pleasure to deal with. Having dealt with Manning Ford for 23 years, I will continue to return as I always leave thoroughly satisfied. A true pleasure to deal with. More

it very good very good service the dealer did a good deal for us and good job on the payments so I think the dealer did a good job very happy with the deal thank y very good service the dealer did a good deal for us and good job on the payments so I think the dealer did a good job very happy with the deal thank you More

Returning Customer My husband and I have purchased at least six automobiles from Brad Manning Ford. Our Sales Representative is Dave Riebe - bought all 6 vehicles from My husband and I have purchased at least six automobiles from Brad Manning Ford. Our Sales Representative is Dave Riebe - bought all 6 vehicles from Dave. Dave is personable, no high pressure techniques, and a very honest Gentleman. When we are looking for a car, Dave knows what we prefer and will try and find the vehicle if they don't have it. We know Dave and the Staff are giving us the best deal possible. My new purchase is a 2018 Ford Explorer, Limited. The other main reason we come to Brad Manning is the excellent Service Department. I have called them twice on a moment's notice and was told to come right in. They have been serving our vehicles for years. Trysha Maness is a joy to work with. She always has a smile on her face and very friendly and makes sure you get the best service. Trysha is extremely knowledgeable. When we walk in, Ben and Patrick Manning greet us by our first names. We are very happy with Brad Manning Ford. This Dealership should be up for an award More

Returning Customer I can always count on Brad Manning and their team for honesty and good quality when it comes to service on my car. I keep coming back because of it. I can always count on Brad Manning and their team for honesty and good quality when it comes to service on my car. I keep coming back because of it. More

Wow! Their customer service Every time I walk into Brad Manning Ford I am greeted by the most friendly service staff of any dealership. I have been to all the surrounding dealer Every time I walk into Brad Manning Ford I am greeted by the most friendly service staff of any dealership. I have been to all the surrounding dealers and Brad Manning service advisors make the whole experience of bringing your vehicle in for service easier. They will pick up and drop off your vehicle. They will call, text, or email you about your vehicle you decide which one not the dealer. If there is a way to get assistance on repairs to your vehicle, they try for it. I am telling you, if you have not experienced the level of service I am writing about you need to stop by BRAD MANNING FORD. Now about my experience this time. I brought my 07 explore in for an oil change. The three advisors Trysha, Tish, and John were all busy with people already. Brad Manning Ford always is busy, but they always make the time for more. All of them excused themselves to say good morning. I waited patiently and within 3mins they had my vehicle written up and me enjoying a nice cup of FREE fresh coffee in their clean comfortable waiting area. They came out to me, went over the recommendations for my vehicle. I had questions about them. They took me to my vehicle and the TECH went over them. He showed me why they needed to be done, also explained that a few of the could wait to be done. I authorized some work to be done. They provided the opportunity to get a loaner vehicle, I decided to wait for my vehicle. The repairs got done they cashed me out, I walked to my car and it was washed. WOW!! What a TEAM at BRAD MANNING!! More

Outstanding customer service My F150 had a check engine light issue so I called my dealer, Manning Ford, to drop it off. Shortly after leaving it with them, I received a call exp My F150 had a check engine light issue so I called my dealer, Manning Ford, to drop it off. Shortly after leaving it with them, I received a call explaining the problem and detailing how long it would take. When I later went to pick it up, not only had they fixed the problem but they also completed a recall repair involving the door latches, saving me from having to schedule another appointment. All of the employees in the service drop off/pick up were extremely courteous and friendly. From sales to service, the employees seem to enjoy what they do which is why I've purchased my last 4 new vehicles from them. More