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Bowditch Ford

Newport News, VA

4.6
425 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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425 Reviews of Bowditch Ford

November 06, 2024

Way to long Wait to fix Leak in Tire 2 Hours 45 min Not Professional More

by wonderchef45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristen Brannon
November 06, 2024

Very smooth transition from counter to waiting room. Representatives seem ready for action. Some more stern than others but that’s what make is work so well. Your coffee machine needs an immediate o More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
November 06, 2024

Very professional, friendly staff and clean facility. always courteous and willing to help and go the extra mile More

by hptcrab69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
November 06, 2024

As usual, my cars provided stumbling-blocks on the way to getting inspections done, but done it got and Al and Mr. Holmes worked with me to get them straightened out and back home, safe and sound. More

by marian77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Walter Holmes
November 04, 2024

I have the tale of two dealerships. I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving More

by robmacias
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
November 03, 2024

Prompt service as always. My car was taken in quickly and inspection was comprehensive as always More

by efj43052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
November 01, 2024

I have bought multiple cars from the Bowditch team. The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my wor More

by clinttalman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Parfitt, Al Cusano, Tristen Brannon
November 01, 2024

I always go to bowditch ford for service on all my vehicles because they do the best job More

by myerst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
November 01, 2024

First time purchasing a vehicle from this dealership. Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you More

by Lee Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Donald Parfitt
October 31, 2024

It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor More

by bigjack6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
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