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Bowditch Ford

Newport News, VA

4.6
410 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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410 Reviews of Bowditch Ford

November 03, 2024

Prompt service as always. My car was taken in quickly and inspection was comprehensive as always More

by efj43052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
November 01, 2024

I always go to bowditch ford for service on all my vehicles because they do the best job More

by myerst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
November 01, 2024

First time purchasing a vehicle from this dealership. Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you More

by Lee Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Donald Parfitt
November 01, 2024

I have bought multiple cars from the Bowditch team. The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my wor More

by clinttalman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Parfitt, Al Cusano, Tristen Brannon
October 31, 2024

It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor More

by bigjack6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
October 30, 2024

WHEN I WAS THERE LAST AL GAVE ME A BOTTLE OF CLEANER FOR MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME More

by rhall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al, Al Cusano
October 29, 2024

Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
October 27, 2024

Close to my sra. They need to let customers when policy changes instead of catching the customers off guard More

by dreamsjrb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
October 26, 2024

I have worked with these people for years. I have always come away satisfied with the service. More

by realtor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Walter Holmes
October 26, 2024

Excellent service, and work is done on time. Ease of making appointments. Great service writers. More

by judrichson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano