Bowditch Ford
Newport News, VA
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404 Reviews of Bowditch Ford
I have the tale of two dealerships. I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving me without a vehicle) to replace the starter and quote me an $800+ fix. On top of that, they gave me a report that was 4 pages long and admitted to taking off my tires to inspect breaks, boots, lines, etc. I never asked for this. They told me that my inspection would fail if I did not replace the breaks. Bowditch inspected the same vehicle and found everything in working order and gave me only what I was getting is serviced for They did not try to up sell me on parts or work that I was not ready for simply to fill their coffers. It is this reason I keep coming back. They deal honestly, promptly and are always working hard to meet a customer halfway. More
I have bought multiple cars from the Bowditch team. The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my wor The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my work there because of their service. More
First time purchasing a vehicle from this dealership. Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you More
It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed correctly now and I got the truck back very clean , just as it was when it was taken the 2nd time! More
WHEN I WAS THERE LAST AL GAVE ME A BOTTLE OF CLEANER FOR MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME RIGHT TO MY VEHICLE AND PUT IT IN AND I WAS OFF. YOUR COMPANY OFFERS THE BEST SERVICE EVER. THEY REALLY TAKE A PERSONAL APPROACH WITH THEIR CUSTOMERS. More