Bowditch Ford
Newport News, VA
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410 Reviews of Bowditch Ford
Modern and clean facility with friendly staff. I was able to easily schedule my appointment and have service completed in a reasonable timeframe. I was able to easily schedule my appointment and have service completed in a reasonable timeframe. More
A very positive experience! Service Manager was engaged and went beyond mechanical issues in the service bay to assist with a personalized demonstration in the service lane. Service Manager was engaged and went beyond mechanical issues in the service bay to assist with a personalized demonstration in the service lane. More
As usual, my cars provided stumbling-blocks on the way to getting inspections done, but done it got and Al and Mr. Holmes worked with me to get them straightened out and back home, safe and sound. getting inspections done, but done it got and Al and Mr. Holmes worked with me to get them straightened out and back home, safe and sound. More
Very smooth transition from counter to waiting room. Representatives seem ready for action. Some more stern than others but that’s what make is work so well. Your coffee machine needs an immediate o Representatives seem ready for action. Some more stern than others but that’s what make is work so well. Your coffee machine needs an immediate overhaul. I have a great contact with Primo water and coffee services. More
I have the tale of two dealerships. I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving I took my van, due to a blown starter motor, by order of my insurance company to another dealer in the area. They took over a week and half (leaving me without a vehicle) to replace the starter and quote me an $800+ fix. On top of that, they gave me a report that was 4 pages long and admitted to taking off my tires to inspect breaks, boots, lines, etc. I never asked for this. They told me that my inspection would fail if I did not replace the breaks. Bowditch inspected the same vehicle and found everything in working order and gave me only what I was getting is serviced for They did not try to up sell me on parts or work that I was not ready for simply to fill their coffers. It is this reason I keep coming back. They deal honestly, promptly and are always working hard to meet a customer halfway. More