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Bowditch Ford

Newport News, VA

4.6
425 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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425 Reviews of Bowditch Ford

January 20, 2025

Complete disappointment with my last service visit. Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appoint More

by DougM757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano, Tristen Brannon
January 17, 2025

They take care of you! ! The service is impeccable and they remember you and your car whenever you come in! More

by maureen.noden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Walter Holmes, Ken Nelson, Amanda Price
January 13, 2025

Service. ..as always fantatic. Al is the man. Friendly. Always helpful. Timely service. Never had a problem with Bowditch Ford. From buying to service...always More

by Rayatkn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
January 03, 2025

Al is a phenomenal service writer. I have been working with him since 2017, he is the reason I have continued to purchase my vehicles through Bowditch. More

by Richard Hodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
December 25, 2024

Great Value and quality service. Great Value and quality service. Great Value and quality service. More

by crpayne3.cp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
December 20, 2024

Linda at BOWDITCH loves to sell vehicles and sure made me a great deal and a great day More

by wise.jamest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Puglisse
December 20, 2024

Had an appointment at 08:30, the service department did not take my truck back to complete the oil change until 11:00 a.m.. More

by Bt0c6m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
December 15, 2024

Very nice and professional team. My truck was serviced without a problem. Had a nice clean waiting room for my wait. I really like the service team. More

by Peggy.Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
December 05, 2024

Very nice shop. Had the oil changed and state inspection and they even diagnosed an engine problem for me. Al even suggested how often i should get things done to k More

by 3n8fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
November 30, 2024

Professional services and speedy transaction along with affordable prices and friendly service staff members there More

by Miss E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon, Ken Nelson
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