
Bowditch Ford
Newport News, VA
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425 Reviews of Bowditch Ford
Complete disappointment with my last service visit. Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appoint Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appointment. When it was finally done there were no apologies for taking so long and Al Cusano handed me the bill for $118. He questioned me when I told him I had bought a maintenance plan and that my oil changes were already paid for. A quick check on his computer and he handed me the keys and said “there you go”. Totally unprofessional!! More
They take care of you! ! The service is impeccable and they remember you and your car whenever you come in! ! The service is impeccable and they remember you and your car whenever you come in! More
Service. ..as always fantatic. Al is the man. Friendly. Always helpful. Timely service. Never had a problem with Bowditch Ford. From buying to service...always ..as always fantatic. Al is the man. Friendly. Always helpful. Timely service. Never had a problem with Bowditch Ford. From buying to service...always my go to More
Al is a phenomenal service writer. I have been working with him since 2017, he is the reason I have continued to purchase my vehicles through Bowditch. I have been working with him since 2017, he is the reason I have continued to purchase my vehicles through Bowditch. More
Very nice and professional team. My truck was serviced without a problem. Had a nice clean waiting room for my wait. I really like the service team. My truck was serviced without a problem. Had a nice clean waiting room for my wait. I really like the service team. More
Very nice shop. Had the oil changed and state inspection and they even diagnosed an engine problem for me. Al even suggested how often i should get things done to k Had the oil changed and state inspection and they even diagnosed an engine problem for me. Al even suggested how often i should get things done to keep my car in great running condition. I would highly recommend this shop More