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Bowditch Ford

Newport News, VA

4.6
425 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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425 Reviews of Bowditch Ford

October 30, 2024

WHEN I WAS THERE LAST AL GAVE ME A BOTTLE OF CLEANER FOR MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME More

by rhall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al, Al Cusano
October 29, 2024

Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
October 27, 2024

Close to my sra. They need to let customers when policy changes instead of catching the customers off guard More

by dreamsjrb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
October 26, 2024

I have worked with these people for years. I have always come away satisfied with the service. More

by realtor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Walter Holmes
October 26, 2024

Excellent service, and work is done on time. Ease of making appointments. Great service writers. More

by judrichson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
October 26, 2024

Pick up and delivery service worked great. Services requested were performed. No issues at all. More

by wgregory2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
October 24, 2024

Brought my '22 F150 in for a computer problem. Diagnosis was difficult but Al and team stayed after it until the bad part was I'D and replaced. Very happy with the services. Thanks Bowditch Tech More

by 06SCOUT
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service tech who found problem , Al Cusano
October 24, 2024

Tristan in the service dept. is awesome. Very professional and informative. The man there on 10/12 was a rude xxxxxxx and talked to customers like xxxx. Can't remember his name, More

by surrender0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al was a rude xxxxxxx. Tristan was the best!!! Get Al out of the service dept.!!!, Al Cusano, Tristen Brannon
October 23, 2024

A small glitch in information about delivery of the car, quickly remedied by Al and the driver. More

by marian77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Walter Holmes
October 20, 2024

Appointment time not working. Oil change. Waited over 3 hours was along time. For oil change More

by JOEYKING901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
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