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Bowditch Ford

Newport News, VA

4.6
427 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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427 Reviews of Bowditch Ford

November 01, 2024

I have bought multiple cars from the Bowditch team. The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my wor More

by clinttalman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Parfitt, Al Cusano, Tristen Brannon
October 31, 2024

It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor More

by bigjack6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
October 30, 2024

WHEN I WAS THERE LAST AL GAVE ME A BOTTLE OF CLEANER FOR MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME More

by rhall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al, Al Cusano
October 29, 2024

Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
October 27, 2024

Close to my sra. They need to let customers when policy changes instead of catching the customers off guard More

by dreamsjrb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
October 26, 2024

I have worked with these people for years. I have always come away satisfied with the service. More

by realtor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Walter Holmes
October 26, 2024

Excellent service, and work is done on time. Ease of making appointments. Great service writers. More

by judrichson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
October 26, 2024

Pick up and delivery service worked great. Services requested were performed. No issues at all. More

by wgregory2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
October 24, 2024

Brought my '22 F150 in for a computer problem. Diagnosis was difficult but Al and team stayed after it until the bad part was I'D and replaced. Very happy with the services. Thanks Bowditch Tech More

by 06SCOUT
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service tech who found problem , Al Cusano
October 24, 2024

Tristan in the service dept. is awesome. Very professional and informative. The man there on 10/12 was a rude xxxxxxx and talked to customers like xxxx. Can't remember his name, More

by surrender0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al was a rude xxxxxxx. Tristan was the best!!! Get Al out of the service dept.!!!, Al Cusano, Tristen Brannon
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