Bowditch Ford
Newport News, VA
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404 Reviews of Bowditch Ford
Joey want far beyond his duties to ensure our car was safe and that what I perceived to be a problem wasn't. All maintenance on my vehicle (Ford Tarus 2000) has been done by Bowditch Ford from the day I safe and that what I perceived to be a problem wasn't. All maintenance on my vehicle (Ford Tarus 2000) has been done by Bowditch Ford from the day I bought the car from them. Has always been absolutely outstanding. More
This was my first experience with Bowditch but I can say that it will not be my last! I started out on line and Walter was quick to respond to my inquiry and very consious of my work schedule as far as sce that it will not be my last! I started out on line and Walter was quick to respond to my inquiry and very consious of my work schedule as far as sceduling my test drive and finishing my buying of the 2008 Mustang. Everyone from the auto tech who got the car ready forme, to the gentleman who handled the financing were great. Bowditch is my dealer, and Walter is my salesperson from now on. More
ALWAYS GREAT SERVICE AND PEOPLE. I RECOMEND BOWDITCH TO ALL MY FRIENDS. THEY ARE ALWAYS POLITE AND ON TIME WITH THE SERVICE THEY PROVIDE. IT IS A GREAT FEELING TO KNOW THEIR IS STILL SOMEONE THAT PROVIDES ALL MY FRIENDS. THEY ARE ALWAYS POLITE AND ON TIME WITH THE SERVICE THEY PROVIDE. IT IS A GREAT FEELING TO KNOW THEIR IS STILL SOMEONE THAT PROVIDES GREAT CUSTOMER CARE AND SERVICE YOU CAN DEPEND ON. More
Since I started using Bowditch for my service and repairs on my Explorer, both Heather and Corey have listened carefully and patiently to my service concerns and have kept me regularly informed on the status on my Explorer, both Heather and Corey have listened carefully and patiently to my service concerns and have kept me regularly informed on the status of my service or repair. Additionally, they seem to have the Customer's best interests at heart and they show AWESOME concern for my time and life schedule --- and providing the rental car when the part was not available the next day was OVER THE TOP !!! THANKS to you both --- ROBERT More
Everyone has been great to my Wife and I, hope to continue the relationship............................................................................................................................ continue the relationship..................................................................................................................................................................................... More
i bought my first Taurus from Bowditch in 1992, then my second in 2000, and it now has 165,000 miles onit. My next car will also be a Ford, and I'll buy from Bowditch because of the service department. I second in 2000, and it now has 165,000 miles onit. My next car will also be a Ford, and I'll buy from Bowditch because of the service department. I've seen other service departments on the peninsula because of my husband's and mother's cars, but Bowditch is by far the best. More
WONDERFUL EXPERIENCE THEY WERE VERY FRIENDLY AND HELPFUL. I GOT EXACTLY WHAT I WANTED. I WOULD RECOMMEND THEM TO EVERYONE I MEET!!!! I LEFT FEELING VERY CONFIDANT IN ALL THE INFORMATION I RECIEVED AND CAME B I GOT EXACTLY WHAT I WANTED. I WOULD RECOMMEND THEM TO EVERYONE I MEET!!!! I LEFT FEELING VERY CONFIDANT IN ALL THE INFORMATION I RECIEVED AND CAME BACK AND PURCHASED THE VEHICLE I WANTED! THEY EVEN TOOK THE TIME TO GO OVER ALL THE FEATURES MY VEHICLE HAS AND HOW TO USE EACH ONE! More
I have been buying vehicles at Bowditch Ford for some 15-20 years and have always found them to be appreciative of me and wanting to help make my buying experience the best. Susie Perry and Dennis Cousin 15-20 years and have always found them to be appreciative of me and wanting to help make my buying experience the best. Susie Perry and Dennis Cousin make you feel wanted, appreciated, and you know they are giving you the best deal they can make. I have only great confidence in Bowditch's service department and Al Cusano has been my service manager for many years and has always been fair and honest with me and I know when I leave the dealership that my vehicle has been serviced properly and is safe to drive on the hightways. If you have to buy a vehicle, I would always recommend Bowditch Ford and the team of Susie, Dennis and Al. Walter G. Satchell, Jr. More
The salesman was excellent, very personable and friendly and informative. All the puliminary work, pricing, offerer, trade in, loan approval was completed before we arrived Friday so only final paperwork n and informative. All the puliminary work, pricing, offerer, trade in, loan approval was completed before we arrived Friday so only final paperwork needed to be done. The whole experience was excellent except the extended wait for the lady offering undercoating, paint and interior protection. Much too long a wait. No offer for a drink, etc. while waiting. Saleman kept appologizng for the wait as the person we were to see was tied up with other customers. I guess there was only 1 person that does this...? We were there from 1435-1710. Otherwise it was an excellent experience and we will certainly come back for our next car. More
Positive attitude by service manager upon arrival set a good start point. Within an hour of dropping off car received a call about repairs. Without asking, informed repairs covered by warranty. Car read good start point. Within an hour of dropping off car received a call about repairs. Without asking, informed repairs covered by warranty. Car ready when promissed. Service manager review of repair provided necessary information and answered all questions. More