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Bowditch Ford

Newport News, VA

4.6
428 Reviews
Call Dealership (757) 595-2211

11291 Jefferson Ave

Newport News, VA

23601

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428 Reviews of Bowditch Ford

August 24, 2023

Outstanding service and very fast and efficient! Donnie and the whole team were amazing to work with! More

by Pop75tutu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Parfitt, Walter Holmes
Report | Print
Aug 25, 2023 -

Bowditch Ford responded

Thank you for your business and your positive review!

August 19, 2023

Always takes care of me and my truck. Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what More

by jerrymullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Tristen Brannon
Report | Print
Aug 22, 2023 -

Bowditch Ford responded

Thank you for sharing your positive experience here at Bowditch Ford!

August 08, 2023

Amazing service everyone is genuinely nice! Beautiful and clean dealership! Went in to service my 2018 Ford Escape and left with a GORGEOUS 2023 Ford Escape so let that speak volumes to the ama More

by jasmine H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelcey Jordan, Linda Puglisse, Walter Holmes
Report | Print
Aug 08, 2023 -

Bowditch Ford responded

Thank you for your review of Bowditch Ford Jasmine!

August 04, 2023

Was informed that you were a bit behind, but it didn't take long at all for my car to be serviced. Great staff. Have never had a problem with the service I received. More

by gwasserb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
Report | Print
Aug 07, 2023 -

Bowditch Ford responded

Thank you for your positive review, gwasserb!

July 22, 2023

The Sales Manager, Salesman, and Finance Manager were all excellent to work with. They thoroughly explained the entire process to me and kept me informed and updated on my order. Thank you, Walter, Donnie, More

by Randall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter, Kelcey Jordan, Donald Parfitt
Report | Print
Jul 24, 2023 -

Bowditch Ford responded

Thank you for your business and for your positive comments!

July 20, 2023

Saleman was knowledgeable about the vehicle of concern. No pressure was applied. Car was ready for test drive when I arrived. More

by fjn1000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donald Parfitt
Report | Print
Jul 20, 2023 -

Bowditch Ford responded

Thank you so much for your positive review after your sales experience with us!

March 31, 2023

Fantastic service. Great response times. Made buying from out of town very easy process. Zero cpmplaints More

by Chrisking8719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelcey Jordan, Donald Parfitt
Report | Print
Mar 31, 2023 -

Bowditch Ford responded

Thank you for your positive review Chrisking8719!

January 06, 2023

Got a great deal. Good customer service. Would buy from again. They helped with financing. More

by Carabelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Puglisse, Bill Slattery
Report | Print
August 21, 2022

Al Cusano's customer service was outstanding, very professional with a touch humor! He provided prompt feedback on car status and was thorough explaining service details! More

by PeterC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
Report | Print
June 02, 2022

Fast and honest service. Got me back on the road for the holiday weekend. Thank you More

by HannahC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
Report | Print
Jun 23, 2022 -

Bowditch Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

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