Bowditch Ford
Newport News, VA
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404 Reviews of Bowditch Ford
6 hour beat down sales negotiation Went to the dealership for a s cons time after leaving disappointed and after numerous calls from the dealership I went back and after 6 hours of hagg Went to the dealership for a s cons time after leaving disappointed and after numerous calls from the dealership I went back and after 6 hours of haggling I to buy a new f150 if you bring a trade in expect to get less than blue book for your trade while they give you the minimum for your trade they will turn around and sell your trade for full retail for me it was a 10,000 dollar difference.. be prepared for them to wear you down. I plan to take my Ford to another dealership for service not taking a chance on the service department More
quality work I like their service; quality work always! They listen to you and do personal job for you. Their pricing is good as well. They work with you to get fi I like their service; quality work always! They listen to you and do personal job for you. Their pricing is good as well. They work with you to get finance if you need one. More
Fast and easy Service department was friendly . If I had to list one thing to work on it would be time . I waited a little bit longer than I was told but it wasn't Service department was friendly . If I had to list one thing to work on it would be time . I waited a little bit longer than I was told but it wasn't bad . More
Excellent Service I have always been satisfied with the service at Bowditch Ford. I won't hesitate to go back to them for service when needed. Good job! I have always been satisfied with the service at Bowditch Ford. I won't hesitate to go back to them for service when needed. Good job! More
Always great service! This visit was just an oil change. I always get great service from Al and his team. Fast, friendly and courteous! I would recommend Bowditch for al This visit was just an oil change. I always get great service from Al and his team. Fast, friendly and courteous! I would recommend Bowditch for all of your service needs. More
Go elsewhere Whatever you do, do not buy a vehicle from Bowditch. We are extremely disappointed in the outcome of the service through them. They think they have do Whatever you do, do not buy a vehicle from Bowditch. We are extremely disappointed in the outcome of the service through them. They think they have done all that they could to make us happy, however, they have not. They are rude and completely unprofessional. When I spoke with a manager today, about the fact that they sold us a piece of junk, the manager said, "We did not stick a gun up to your head and make you purchase this vehicle." That was extremely rude and unprofessional. I spent tons of money on a warranty, and there is STILL issues with the car. Unluckily for me, I purchased the "best warranty I could buy." (WHAT A JOKE). Now, I'm stuck in a piece of crap vehicle with a $25k loan, with loads of negative equity. They told me when buying this car that I could "refinance". Well, we brought up our credit score, but now can NOT refinance because of the "negative equity." We had not bought with a big dealership prior to this, and we trusted them. Even one of their own employees stated that they should not have sold us that truck. They act us though they have done so much, by fixing some of the problems....however, those problems are covered UNDER MY WARRANTY THAT I PAID FOR So they certainly did not go above and beyond. I have never felt like such a bother to a company, EVER. I highly doubt, even though I have a warranty, the new issues that were pointed out to me today will get fixed. I've yet to hear from the actual person in charge over their either. They all just get on the phone with the GM and he relays messages. Not sure who that person is. And, I am sorry to Lauren, that I have to write this review, because she is the only person who cared at all to help us out over there....HOWEVER, There are many other places to buy a vehicle from. Save your self the headache, heartache, and MONEY! More
Worst service ever! I bought my Ford Escape from them and immediately had to put $1500 worth of work into the engine. Being that it was a 2001, it didn't surprise me. A y I bought my Ford Escape from them and immediately had to put $1500 worth of work into the engine. Being that it was a 2001, it didn't surprise me. A year later I bring it in for inspection and thy wanted another $1600 for work that didn't even need to be done. In fact, they were going to let me drive away with bad brake lines. The icing on the cake was that the manager gave me this whole speech about how since I was pregnant, he wanted to make sure my car was safe to drive. Yet he was going to allow me to be over charged for work that didn't need to be done and let his mechanics overlook a very unsafe problem with my brake lines. More
Got us back on the road in no time We have a 2004 Ford 350 diesel pickup. Visiting here from Michigan and we get to our destination and the truck won't start. Our son mentioned Bowdit We have a 2004 Ford 350 diesel pickup. Visiting here from Michigan and we get to our destination and the truck won't start. Our son mentioned Bowditch Ford so we had it towed over there. Lauren took good care of us and kept us up to date on the progress of our truck. Thank goodness they were able to get us up and running by the next day. Excellent customer service. More
Diagnosis and Estimate I went to their location on J. Clyde Morris when my Ford Fusion began to make a creaking noise from the front-end. I read online that the problem mig I went to their location on J. Clyde Morris when my Ford Fusion began to make a creaking noise from the front-end. I read online that the problem might be a lower control arm bushing, so I told the service writer that may be the problem; but I asked to have it checked out. He told me I needed new struts and estimated the cost to be $1,100 (approximately) and charged me for the diagnosis. I went to another place to get a second estimate. That shop estimated the work at $600. I had the work done, but the noise continued. I asked the second shop to investigate the noise and - without charging me - told me it was the lower control arm bushing. So, not only did Bowditch try to gouge me on the repair price, but they also screwed me on the diagnosis! I will never go there again and have passed along these sentiments to everyone I know. More
F-150 Buyer My experience with Bowditch Ford was most pleasant to say the least, Mr Bill Slattery was most helpful and a pleasure to work with,also Mr Dennis Co My experience with Bowditch Ford was most pleasant to say the least, Mr Bill Slattery was most helpful and a pleasure to work with,also Mr Dennis Cozzens assured me he would work out all the finances to get me the best possible deal,and let me not forget Mr Joe Garraty who in my opinion is the heart beat of sales at Bowditch Ford, I want to thank all the nice folks at Bowditch Ford for all their help. Jose F Rodriguez. More