Bourne's Auto Center
Daytona Beach, FL
Filter Reviews by Keyword
By Type
887 Reviews of Bourne's Auto Center
CHARLIE IS AMAZING I have purchased two cars from this dealership and will not ever buy from another dealership again. Charlie and Matt treated me like family. Charlie i I have purchased two cars from this dealership and will not ever buy from another dealership again. Charlie and Matt treated me like family. Charlie is Bournes biggest asset. He truly makes buying a car fun and simple. He took care of me so quick and efficiently and he still helps me to this day. I did have a little bit of a bad experience with the service department manager. I needed some repairs done covered under warranty and he said to me that I did not have a warranty and that I was lucky to be getting my car fixed. I dropped my car off on a Tuesday and was told the part would be there Thursday and fixed. Then he said the part wasn't coming until the following Tuesday and at that time I knew I could not be without a car that long. I am also 8 months pregnant so transportation is a must. I asked if I could get a loaner car and he said no and then I said okay well can I pick my car up and drop it back off when the part will arrive and he said no again. I didn't know what to do. I just called Charlie to ask if I had a warranty because I thought I did and without even asking him for anything he offered to help me and took care of everything. Charlie and Matt made me feel so much better and took care of everything for me. They deserve a raise and praise because they are the best! I hope that someone high up reads this and I hope they get something for the great service they provide. More
Great service I was looking for a more practical family car and Matt made it an easy transition. The Ford Explorer was priced well and financing was easy due to the I was looking for a more practical family car and Matt made it an easy transition. The Ford Explorer was priced well and financing was easy due to them working directly with Vystar. More
A Life Altering Purchase It was a day like any other, except this day I decided to pull the trigger and buy a car. I drove to this dealership and I found it. The perfect car. It was a day like any other, except this day I decided to pull the trigger and buy a car. I drove to this dealership and I found it. The perfect car. It was a 2013 Ford Focus. Then Matt walked up to me and convinced me to walk around with him to look at some other cars they have on the lot. Im glad he did. He was like a guardian angel that was mindful of my budget. We stumbled upon a 2015 Nissan Sentra and I was like "I want that car." His mood slightly changed as I told him my credit score because it was fairly low at the time but he said he would do his best to make the deal happen. We rendezvoused with Charlie and he said he would do anything in his power to make sure I would be driving home in that Nissan. He asked me what my maximum monthly payment could be and I advised him and he wasn't 100% possible he could make it happen but I noticed something about his demeanor; he was a man that loves a challenge. He called and recalled every loan agency he had a number to and negotiated with the type of ferocity you would see in a 1980s montage. Then it happened. A good deal that was acceptable by all parties involved. I wept tears of joy as I opened the door to my new purchase and gazed at the heavens as I noticed a bald eagle soaring high above and gave me a little wink. Freedom. tl;dr: Matt and Charlie were great. I didn't get the car I originally wanted. They made it possible for me to get the car I didn't know I could have. More
Happy Customer Great Salesman, Very kind, hard worker and dependable. Excellent service, Very supportive team. I Walked away with a smile on my face and a nice new c Great Salesman, Very kind, hard worker and dependable. Excellent service, Very supportive team. I Walked away with a smile on my face and a nice new car. More
The place to go for a great experience and a great used car Very happy with Bournes Auto Center in Daytona. SUPERB staff is extremely helpful, friendly, professional, and dedicated to making the buying experi Very happy with Bournes Auto Center in Daytona. SUPERB staff is extremely helpful, friendly, professional, and dedicated to making the buying experience a pleasurable event. Their process is very straightforward with no shenanigans, no curveballs and detailed options and answers to all questions. That's how it SHOULD be buying a car. Matt and Charlie are car enthusiasts and love their job and it shows. Highly Recommend!!!!!! Well worth the drive from Pensacola. More
Much better experience the second time My second trip to Bourne's was a much better experience thanks to Charlie and Andrei.I ended up buying the truck and I would recommend you guys to fri My second trip to Bourne's was a much better experience thanks to Charlie and Andrei.I ended up buying the truck and I would recommend you guys to friends and family. Ben in the service department is a good guy to deal with as well. More
Great experience I bought my vehicle at the south Easton location. The buying experience was non stressful and easy. Kim was very helpful in showing several options to I bought my vehicle at the south Easton location. The buying experience was non stressful and easy. Kim was very helpful in showing several options to meet my needs. The whole process was great. The service dept got the car ready very quickly and went above and beyond even though it was late in the day, they did great work. I will recommend this dealership. More
Nice Cars, Fairly priced. Very pleased with my car, 2015 RAV 4, And the deal which included finance. . I looked at several cars and all were clean and ready to deliver. Ve Very pleased with my car, 2015 RAV 4, And the deal which included finance. . I looked at several cars and all were clean and ready to deliver. Very impressive I'll gladly send my friends. MJF More
Fantastic customer service!!! For starters, the 2007 Mercedes Benz I purchased from them was an exceptional value. Every step was easy. Every promise made was kept. Service Depart For starters, the 2007 Mercedes Benz I purchased from them was an exceptional value. Every step was easy. Every promise made was kept. Service Department exceptional. More
Amazing I came in looking for a new vehicle and it literally took maybe an hour to pick out a car and get my paper work filled out. Matt and Charlie are amazi I came in looking for a new vehicle and it literally took maybe an hour to pick out a car and get my paper work filled out. Matt and Charlie are amazing and I defiantly recommend all my friends to come to purchase vehicles from there. Thank you guys and I am loving my new vehicle oh so much. More