Boomer Kia

Best Car Buying Experience Seriously the best car buying experience I have ever had. After spending 9 hours and 6 other dealerships I came here and from now they will be the fir Seriously the best car buying experience I have ever had. After spending 9 hours and 6 other dealerships I came here and from now they will be the first. Nolan was the salesperson I worked with and he was amazing. He worked straight from the start to make a deal happen. Everyone I spoke to here was 100% customer focused from Nolan to the sales manager to the finance department. They also had great communication after the sale to make sure I was happy with my purchase. If yo user in the market for a car I recommend starting here if you want a no hassle buying experience with the best customer service!!! More

Worst service I do not recommend taking your car for service here! The service gentlemen are shady and/or really clueless! Before looking at my car they tried to se I do not recommend taking your car for service here! The service gentlemen are shady and/or really clueless! Before looking at my car they tried to sell me some fuel cleaning crap like a normal salesmen but I declined they did the recall on my car first to see if it fixed the issue which it did about 75% of the problem. They told me it was still running sluggish and suggested I pay for the fuel cleaning but couldn’t tell me if that would fix the issue so I declined unless it would fix it I wanted to hold off. Well since I didn’t buy anything they couldn’t seem to figure out what was wrong with my car after having it maybe 4 hours. I took it and had the fuel cleaning done and didn’t fix the issue of course. Turns out it was a bad part that they had been messing with the whole time but yet they didn’t know what was wrong with it!?!? So like I said they are clueless or just wasn’t going to help me fix my car (with warranty) unless I paid for something out of pocket for their commission! Sending a certified letter to Corp about this ordeal so hopefully they will stop ripping people off and/or get mechanics that know something about cars! More

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I spent the last three days arguing and going back and forth with them. The salesmen were hor ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I spent the last three days arguing and going back and forth with them. The salesmen were horrible. They were rude and extremely unfriendly. Day 1 I talked to Obi. He didn’t talk to me, he didn’t ask what kind of car I was looking for or what I needed in a car. He stayed pretty silent the whole time. Was not friendly at all and I felt very uncomfortable. After 5 hours at the dealership I was told I was approved and needed to bring in pay stubs. I came back the next morning with pay stubs from both of my jobs. The guy waiting outside took my papers and sat me down. He said it’d be about 30 minutes for them to verify everything. That’s fine I can wait. The whole time I was waiting the staff was at the front of the store eating snowcones and getting Billy Sims signature. I didn’t even get the guys name! Another salesmen came by to check on me and find out where mine went. My guy finally came back and said you can go ahead and go and we’ll call you when we know something. If I got approved the day before what was the issue? ANOTHER 4 HOURS LATER I get a call saying I was approved and needed to come in to fill out paperwork. I made the trip back up there and was greeted by a new salesman. I told him this was my third trip up there and he asked who I was working with. I told him Obi and then another guy took my paperwork this morning but I didn’t know his name. All of a sudden the salesman from the morning, Kory, came and wanted to help me. The two salesmen argues over who would help me. Kory told me I would need more money down than the guy from day 1. I told him the guy from the day before said I’d be fine... his response? “Yeah well he quit, he just didn’t show up for work today and we don’t know what happened.” At this point I was extremely annoyed with the whole situation and told him I’d go elsewhere. I left. As soon as I drove off the lot he was calling me and texting me saying he got it straightened out and he’s ready to “do the deal”. At this point I wasn’t sure if I should go back or not so I said I could be in the next morning to give myself time to cool down. Day 3. I went in this morning, Kory is there we get started on some paperwork and then he comes out and says you’re approved but we need you to prove you make more money than you actually do. He goes to “get the rest of the paperwork” and OBI, the one who quit the day before, comes out and tells me that if I didn’t like it I can just go through my credit union. Also while we’re on the topic of banks I received 12 emails from credit karma saying someone has checked my credit. Day 2 I woke up to an email saying my credit score has dropped due to the amount of times they ran my credit. Now I’m completely screwed anywhere else I go because my credit has been ran through the wringer. I was so unhappy with the entire experience it made me want to stop looking at new cars completely. One thing I know for sure is that I will never use Boomer Kia nor will I ever recommend them to anyone I know unless you want to get screwed over. At least the sketchy car lots on 29th have friendly salesmen. I posted this review on Facebook and was told the GM would be in contact with me that day. I still haven’t heard anything. I am tired of the lies and run around. It is absolutely ridiculous for a car dealership to treat customers like that. I am extremely unhappy with the way things turned out and I feel other people need a warning before going to Boomer Kia. More

Excellent Experience Absolutely no problems. I walked in, told them what I wanted and I walked out less than one hour later with the vehicle I wanted at the price I wante Absolutely no problems. I walked in, told them what I wanted and I walked out less than one hour later with the vehicle I wanted at the price I wanted (the same price advertised on their website which is rarely the case at other dealers). Nice work! And kudos to Kia for their $400.00 Military Bonus offer. Very much appreciated! More

Satisfied Very helpful, no high pressure and pleasant experience. Demarco was very patient and helpful and went out of his way to help me find what I needed and Very helpful, no high pressure and pleasant experience. Demarco was very patient and helpful and went out of his way to help me find what I needed and suited me. More

They lied twice We bought a Kia several months ago and ended up taking another thousand dollars down after agreeing they wouldn't my wife went back after my advice no We bought a Kia several months ago and ended up taking another thousand dollars down after agreeing they wouldn't my wife went back after my advice not to because of what happened before we put five thousand down this time and ask if there was going to be any catches this time they assured us they wouldn't and after three weeks and cashing our five thousand dollar check they said they couldn't get the deal done we sold her car for the cash for down payment and now she has no transportation I would never recommend anyone to buy here buyers beware! More

Very unhappy customer I would say far away from this place. Went in to just look at cars decided on a 2017 Kia Forte. Was told I was approved so I put money down and trade I would say far away from this place. Went in to just look at cars decided on a 2017 Kia Forte. Was told I was approved so I put money down and traded in my car. So going to do the paperwork and because I’m self employed I have a lot of information to provid. So after providing them with everything they asked for. The finance person keeps telling me the bank is not satisfied with my income. So after me being in this Forte for a month and going back and forth with them and the so called bank about my income. I just told them they could have there car back and I wanted my car back and my down payment back. So they said that was fine if that’s what I wanted to do so I ask them if they still had my car, I was told yes they did so I go to get it back and bring there car back and they tell me they sold my car to a whole seller and was working on getting it back. After a week they finally got my car bake and then they basically wanted to charge me for mileage on the Kia so they wanted to keep 250 of my down payment. I have never had such a horrible experience in my life. This place does not know how to do business and I DO NOT RECOMMEND THIS PLACE STAY FAR AWAY!!!!!! More

Better than Kyle Hill Will was an awesome salesmen. Boomer has a great feel and team. The purchasing process was straightforward and fair. Highly recommended for anyone loo Will was an awesome salesmen. Boomer has a great feel and team. The purchasing process was straightforward and fair. Highly recommended for anyone looking for a vehicle More

Love Boomer Kia Will Probst was an amazing salesman who went above & beyond to treat me as his very own fanimy. I am very impressed an will be returning Will Probst was an amazing salesman who went above & beyond to treat me as his very own fanimy. I am very impressed an will be returning More

Great Erick smith was great to deal with . helped get mother in law get a new car!will recommend him to others .great personality. Thanks for the help. Erick smith was great to deal with . helped get mother in law get a new car!will recommend him to others .great personality. Thanks for the help. More