Boniface Hiers Kia

Good experience with the service department I came to the service department with an intermittent problem with the steering on my Sorento. Jim Elmore and Kevin (mechanic) work with me to solve t I came to the service department with an intermittent problem with the steering on my Sorento. Jim Elmore and Kevin (mechanic) work with me to solve the problem and found a faulty rack and pinion. They expedited the fix and had my car ready the next day. Had they not taken the time and effort to solve an intermittent problem, I believe that a serious situation could have occurred with my steering. Thank you Jim and Kevin. More

First service appointment Kevin was awesome! Very friendly & explained everything completely. Lost my license while there & he was sure to give me all the help he could in find Kevin was awesome! Very friendly & explained everything completely. Lost my license while there & he was sure to give me all the help he could in findung it. Very much appreciated! More

oil change great service without question. i have told everyone this is the best place for service i have been to and as long as i am treated the way i have been great service without question. i have told everyone this is the best place for service i have been to and as long as i am treated the way i have been i will continue to purchase another vehicle when needed and the great service More

Made me feel like family! I can't say enough good things about my buying experience. I went in on a Sunday, made it clear up front that I was just looking, and I was introduced I can't say enough good things about my buying experience. I went in on a Sunday, made it clear up front that I was just looking, and I was introduced to the lovely Sandi. After a couple test drives I fell in love with a 2011 Kia Sportage. As much as I wanted to take the car home that day, I knew I needed to do some research and really take my time with such a big decision. Sandi sent me a text the next day asking me if I had any questions or if there was anything she could do to help me. The fact that she used the word help really stood out to me. I was honest and told her I wasn't sure about the price, and she was able to work with a manager, Ron, as well as the Internet sales dept to bring it to a price that made me comfortable with committing to the purchase. I wasn't able to pick it up until after I got off of work the wed after I had 1st test driven it, and when I got to the dealership I found my car was immaculately detailed, the gas tank was full, and there were a few extras added to my car that Sandi went above and beyond to get for me. Kevin, the finance manager had a very relaxed and pleasant attitude, and he made me feel at ease during what could be the most stressful part of a car purchase. After the paperwork was finished Sandi took the time to go over all of the features of the car once again, and even gave me a really cute and girly Kia keychain! Haha! She also made sure I was set up for my 1st service appt prior to me leaving the lot that night. And to top off the great experience Sandi followed up with me at the end of the day on Thursday just to see how my ride was on my way to work that morning. :) Again, I really can't say enough about my great experience. I'm grateful for everyone's pleasant attitudes that made my buying process go so smoothly. More

Returned for additional service They completed the necessary servicing in a timely manner to my satisfaction. They corrected the prior error made by the service tech and made it righ They completed the necessary servicing in a timely manner to my satisfaction. They corrected the prior error made by the service tech and made it right. More

Great People and Service was very knowledgeable enjoyed friendliness and the great quality of knowledge was in and out in just a few hours no pressure. People and Service was very knowledgeable enjoyed friendliness and the great quality of knowledge was in and out in just a few hours no pressure. More

Great Customer Service. Salesmen was very courteous and knowledgeable about the vehicles. Customer Service was very good and the finance person was very knowledgeable about a Salesmen was very courteous and knowledgeable about the vehicles. Customer Service was very good and the finance person was very knowledgeable about all my finance options. More

My expierience Was great it was the first time I'd been to the service department, I arrived a little bit ahead of time but was taken in right away I was given a ser Was great it was the first time I'd been to the service department, I arrived a little bit ahead of time but was taken in right away I was given a service time window it was completed a head of the scheduled time I got my vehicle clean I was happy with the overall service! More

Vehicle Service The service team especially Tiger are terrific. I have been coming here for years to have my Kia serviced and always leave with a feeling of confiden The service team especially Tiger are terrific. I have been coming here for years to have my Kia serviced and always leave with a feeling of confidence and safety. More

Recall of 2016 KIA Soul Service Experience Very different service experience. Greeted immediately, asked to take a seat for a few minutes, then after discussing service needs was shown waiting Very different service experience. Greeted immediately, asked to take a seat for a few minutes, then after discussing service needs was shown waiting area. Played 4 games of solitaire on my tablet (won all 4). Was told it would take 1 3/4 hours to do the service but was done in 1 1/2 hour or 15 minutes early. In addition to recall issue, tires were topped off which turned off warning light inside, fluids were checked, and car was washed and vacuumed. It was warranty visit so no charge on anything. More