Boerne Dodge Chrysler Jeep

Dishonest Dealership After spending a day doing a deal with on a Dodge Ram, I get a call at 4:30pm telling me they had sold the truck we had a deal on. I had completed th After spending a day doing a deal with on a Dodge Ram, I get a call at 4:30pm telling me they had sold the truck we had a deal on. I had completed the deal with the Sales Manager with an appointment to come in and pick up the new truck. Afterwards, I even arraigned my own financing and spent 2 hours getting my trade ready to deliver. My original call was from the Commerce Manager telling me they had sold it. When I talked with the Sales Manager, I was told it was a dealer trade. Well, which was it? Makes me wonder if they're just reneging on the deal because there is no honest way this could have happened. Of course, "sorry, its the only one we have at that price" is the answer I got from the Sales Manager, no effort to find me another truck or any thing else. Even though I was extremely upset, I had to snicker when he told me he had no control over the sale/trade of the truck we had a deal on. A Sales Manager having no control over vehicles being sold, I call Bulls**t on that. I've asked 3 differnt people at the dealership for the General Manager's contact information, and all 3 told me "they couldn't find it. WOW! This has really blown my mind and I guess all I can do now is let everyone know that the days of dishonest car dealers is alive and well at Boerne Dodge. More

Best experience ever! Tran, salesman, had the vehicle I wanted ready prior to my arrival. He greeted me and explained all of the car features before the test drive. I had Tran, salesman, had the vehicle I wanted ready prior to my arrival. He greeted me and explained all of the car features before the test drive. I had a fun time with Tran, one of the sale specialists, and I guess a manager while negotiating the final price. They gave me the deal I wanted and I drove away with the car from the showroom. Tran and the whole team had patience with me and it takes a lot for that. AWESOME Experience!!! Ask for Tran. More

Great service department. Needed some work on my 2015 Jeep Wrangler and went to these guys based upon a recommendation. They did not disappoint. Got everything fixed on time Needed some work on my 2015 Jeep Wrangler and went to these guys based upon a recommendation. They did not disappoint. Got everything fixed on time and they even came in under the price they quoted me. Will definitely go there again. More

Great, friendly service! Vinny was very friendly and patient with me. I never felt any pressure. Offered me water to drink. When i drank the bottle, was given another. Ver Vinny was very friendly and patient with me. I never felt any pressure. Offered me water to drink. When i drank the bottle, was given another. Very hospitable. More

Excellent service Had fast friendly and ecellent service. Paperwork was ready, no long delay. Friendly atmosphere, made you feel welcome from the beginning. Salesperso Had fast friendly and ecellent service. Paperwork was ready, no long delay. Friendly atmosphere, made you feel welcome from the beginning. Salesperson Daniella & Sergio, were top of the line. Will recommend this dealership, and would shop again in a heartbeat. Norma & Elias S. More

Always great Always a great experience from call center to service assistance. Jacqueline is always knowledgeable and friendly. Every time 30k miles comes around Always a great experience from call center to service assistance. Jacqueline is always knowledgeable and friendly. Every time 30k miles comes around I call Boerne Jeep dodge. More

Great service department Outstanding service in resolving al Outstanding service in resolving all my Chrysler 300C issues in June 2019. The list of our car malfunctions were provided to the Boerne Dodge Service Outstanding service in resolving all my Chrysler 300C issues in June 2019. The list of our car malfunctions were provided to the Boerne Dodge Service Advisor Ms. “Charisse Johns” and she handled each of our car issues efficiently with precision, timeliness, and care for client. She was courteous, and caring to ensure she provides the best possible service and she clearly did just that. All our car issues were fully resolved. Many thanks to Ms. Charisse Johns at Boerne Dodge Service Department - by far The best Service Department with outstanding employee like Ms. Johns. A 10 out of 10 and a 5 stars from me for the exceptional service. We will not hesitate to take our car back to Boerne Dodge for any future repair and we will strongly recommend it to all. More

Ram 1500 purchase As a rule I hate going to car dealerships, but not Boerne Dodge. It feels like family and they take care of you. Very tentative and they gave me every As a rule I hate going to car dealerships, but not Boerne Dodge. It feels like family and they take care of you. Very tentative and they gave me everything I asked for, no problem. We’re buying another car here. *this is from a real person who purchased a truck from Boerne Dodge and didn’t get compensated for the comments. Thanks and good luck. More

Best experience ever I went to the dearlership hoping to come out with a Jeep but at the same time knowing just how expensive my payments were going to be. The staff was f I went to the dearlership hoping to come out with a Jeep but at the same time knowing just how expensive my payments were going to be. The staff was friendly and very understanding. My salesman Pepe was very patient as I debated with myself whether or not to make the purchase. He was very knowledgeable and knowing that I wanted a Jeep he did what he could to explain the differences between the different models and options available. He wasn’t like most salesmen that just try to get you to go for the most expensive luxurious vehicle without taking into account your budget. I was stubborn about what i wanted and he and the rest of the staff worked hard to make things happen for me. I had a great experience and would definitely recommend this dealership and my salesman, Pepe, to anyone interested in a purchasing a vehicle from Boerne Dodge, Chrysler & Jeep More

Excellent service Was there for me when I had any questions. Listened to what was needed on customer end to make the deal. Will refer to anyone. Was there for me when I had any questions. Listened to what was needed on customer end to make the deal. Will refer to anyone. More