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Bocker Auto Group - Service Center

Freeport, IL

4.8
171 Reviews
Call Service Center (815) 656-4138

171 Reviews of Bocker Auto Group - Service Center

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May 10, 2025

I had purchased a bed liner online for my Colorado truck and stopped in to make the appointment for the install. Brad set up a time for the next day for the installation. Couldn't have been any easier. More

by K.HUNZIKER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Bocker Chevrolet GMC was smooth and that Brad was able to assist you with scheduling your bed liner installation for your Colorado truck. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 10, 2025

The dealership and staff are wonderful and we have been customers for many years of great service. More

by ljahZum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you have enjoyed wonderful experiences at Bocker Chevrolet GMC over the years. We truly appreciate your loyalty and look forward to continuing to provide you with top-notch service. See you next time! Sincerely, The Bocker Chevrolet GMC Team

May 10, 2025

Very attentive and knowledgeable, prompt friendly service . Their mechanics are top notch !! Everyone treats you with the utmost respect . More

by curtlamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Bocker Auto Group responded

Thank you for your kind words, Curt! We're thrilled to hear that you experienced attentive and knowledgeable service at Bocker Chevrolet GMC. Our team works hard to provide friendly and respectful experiences for all our customers. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

May 02, 2025

Fast, pleasant, helpful. Lower than the quote, i appreciate that. Car is working great now. More

by PRESERVATIONWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Bocker Auto Group responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a fast, pleasant, and helpful experience at Bocker Chevrolet GMC. It’s great to know that your car is working well and that we could provide you with a lower quote. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 29, 2025

Matt Mau is the best! Thank you for helping us with our Yukon warranty and service needs. More

by ALOBDELL7675
Recommend Dealer
Yes
Employees Worked With
Matt Mau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Bocker Auto Group responded

We appreciate your great review! We're so glad Matt could assist with your GMC Yukon warranty and service needs. Thank you so much for your feedback and we look forward to helping you again at Bocker Chevrolet GMC! Sincerely, The Bocker Chevrolet GMC Team

April 25, 2025

Awes Dealership polite and very helpful Very clean and neat service center nice quick lube enter More

by delsal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your positive feedback about Bocker Chevrolet GMC and our service center. It’s great to hear that you found our team polite and helpful. We strive to maintain a clean and efficient environment for our customers. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

Got new tires (Goodyear promotion), mounted, balanced, alignment. Well done and finished early. Thank you! More

by wam1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who works next to Heather Lampros. I don’t recall his name.
Report | Print
Apr 24, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a great experience getting your new Goodyear tires mounted, balanced, and aligned at Bocker Chevrolet GMC. Our team always strives to provide efficient service, and we're glad we finished early for you. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Brad is always very helpful, polite and understanding with any issues with our vehicles. We always enjoy working with him. More

by ljahZum1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback about Brad and are thrilled to hear that you enjoy working with him. At Bocker Chevrolet GMC, we strive to provide excellent service, and it's great to know we met that standard. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Service writer Heather was very professional and easy to work with. The car was done quickly and there was excellent communications More

by PATBORGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Heather at Bocker Chevrolet GMC. It's fantastic to know that the service was timely and communication was excellent. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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